@seattlecaredept

Home of Seattle's 911 Communications Center and Community Crisis Responders. Call 9-1-1 for emergencies. Site not monitored.

 Seattle, Washington
seattle.gov/care
Joined December 2021
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174Media
We're three! Look how much we've grown. 🎉 It wouldn’t be possible without the support of our 911 colleagues and public safety partners. Here’s to another year helping even more people through behavioral health-informed emergency response!
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Seattle CARE Department retweeted
KING 5 News
@KING5SeattleOct 14
Seattle’s civilian crisis responders have taken on a growing share of emergency calls since the program launched in October 2023. king5.com/article/news/healt…

Seattle sees room to expand civilian crisis response

Seattle’s civilian crisis responders have taken on a growing share of emergency calls since the program launched in October 2023.

king5.com
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📢 Starting this Thursday, Oct. 1: CARE Department to Begin Direct Processing of Public Disclosure Requests for 911 Audio, Radio, and CAD Records content.govdelivery.com/acco…

CARE Department to Begin Direct Processing of Public Disclosure Requests for 911 Audio, Radio, and...

content.govdelivery.com
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Today we wrap up National Co-Responder and Crisis Responder Week by hearing directly from four of our responders about the people they're helping, how they work with police, and how crisis response makes a difference every day in Seattle. Watch: youtu.be/gjBFuVSCydk

Community Crisis Responders: The Why Behind the Work

Seattle's commonly-called "CARE team" has grown from a pilot of six...

youtube.com
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Today, a pair of Community Crisis Responders (which you may know as the “CARE team”) volunteered to help look for a vulnerable missing person and located them in 31 minutes, 7 miles from home, before sharing referrals with their caregiver. Well done, Responders Inaba and Stoia!
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Today marks one week since our Community Crisis Responders — or "CARE team" — expanded their daily, citywide hours to 6:30-1:00 AM. 📈 We saw a 25% increase in CCR events last week, compared to the week prior. youtube.com/watch?v=HGjiBN6B…
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📢 Effective tomorrow, August 5, the Community Crisis Responders (CCRs) — commonly called "the CARE team" — will operate from 6:30-1:00 AM daily, citywide. Current citywide service is from 12:00-10:00 PM daily.
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And they're off! The Community Crisis Responders' first 6:30 AM shift got their first call at 6:30 AM on the dot.
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As the home of Seattle’s 911 Communications Center, our hearts go out to all the call-takers, dispatchers, and emergency responders who are helping tens of thousands of people evacuate the wildfires on the other side of our state. Spokane County, we are sending our love to you.
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Congratulations, Interim Chief Sayles!
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We want to take a moment to appreciate the 911 call-takers and dispatchers who handled a spike in calls during and after the shooting last night, and who coordinated additional resources to secure the scene. Thank you, 911 division.
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Meanwhile, the search for a second suspect continues. If you have any information about the shooting, call the SPD tipline (206-233-5000).
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Apropos of absolutely nothing, our 911 Communications Center receives dozens of calls each year about raccoons. Some of them are pretty serious! Others are... less serious. So, just a reminder...
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more replies
DO NOT call 911... 🦝 To report a raccoon sighting 🦝 If a raccoon has been chilling in your yard for a long time 🦝 If you think a raccoon is in your house, but you're not sure yet
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Also, don't feed raccoons. That seems to start fights between neighbors, and raccoons are notoriously great at finding their own food. 🖤🤍
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Seattle CARE Department retweeted
Seattle OEM
@OEMSeattleJul 20
Heads up Seattle! We have heat incoming this week. The National Weather Service has issued a heat advisory for Tuesday and Wednesday. See the trusty graphic below to find out what that means and some of the steps you can take to keep yourself, your loved ones, and your pets safe.
An orange background with a graphic of a thermometer indicating high heat next to words that read: Heat Advisory: What: Hot conditions with high temperatures up to 88 to 95 degrees expected and low temperatures from 60 to 65 degrees. When: The highest impacts will be between 10 a.m. Tuesday, July 21 and 11 p.m. Wednesday, July 22 with Wednesday expected to be the hottest day. Where: Widespread areas west of the cascades including the City of Seattle. Impacts: High heat will increase the risk of heat-related illness for those who are sensitive to heat and those without adequate cooling or hydration. What you should do: Avoid going outside or stay in the shade during the hottest parts of the day. Stay hydrated. Wear loose, breathable clothing. Find a daytime cooling center or indoor mall to escape the heat. Check on your family, neighbors, and pets. Sign up for AlertSeattle at alert.seattle.gov for emergency messaging.

ALT An orange background with a graphic of a thermometer indicating high heat next to words that read: Heat Advisory: What: Hot conditions with high temperatures up to 88 to 95 degrees expected and low temperatures from 60 to 65 degrees. When: The highest impacts will be between 10 a.m. Tuesday, July 21 and 11 p.m. Wednesday, July 22 with Wednesday expected to be the hottest day. Where: Widespread areas west of the cascades including the City of Seattle. Impacts: High heat will increase the risk of heat-related illness for those who are sensitive to heat and those without adequate cooling or hydration. What you should do: Avoid going outside or stay in the shade during the hottest parts of the day. Stay hydrated. Wear loose, breathable clothing. Find a daytime cooling center or indoor mall to escape the heat. Check on your family, neighbors, and pets. Sign up for AlertSeattle at alert.seattle.gov for emergency messaging.

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We told you we can translate nearly 300 languages at our 911 Communications Center. On World Cup match days, we proved it, translating 911 calls into several of the top languages spoken in Seattle and others we anticipated from possible visitors.
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Here's more on all the languages we translate: xitter.cf/CARE_Seattle/status/20…
Seattle CARE Department@seattlecaredeptJun 26
Did you know we translate nearly 300 languages at Seattle's 911 Communications Center? Including...
A graphic of the top languages spoken in Seattle, including Spanish, Cantonese, Mandarin, Vietnamese, Somali, Tagalog, Korean, Amharic, Russian, Japanese, and Tigrinya

ALT A graphic of the top languages spoken in Seattle, including Spanish, Cantonese, Mandarin, Vietnamese, Somali, Tagalog, Korean, Amharic, Russian, Japanese, and Tigrinya

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The numbers are in: our 911 Communications Center handled a total of 11,304 calls on Seattle's six World Cup match days. That's only a slight increase from the same dates in 2025, a sign of our public safety partners' fantastic collaboration over the course of the tournament.
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Major props to our 911 staff who came ready to keep first responders safe and emergency impacts to a minimum.
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