New Release
Why this will be the only book you’ll ever need to position you
The Only Book You’ll Ever Need to Position Yourself at the Top
If you’ve ever wondered what separates those who speak about success from those who embody it
Are you looking to pursue excellence ?
Dogs Ring Alarm Bells
Executives at a Glasgow hospital take their dogs to work.
Then expect staff to walk them !
Lately hearing dogs being treated like humans - they share their owners beds
Unbelievable disgusting
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What a “Absolute Disgrace “ having to draft in police from across the Uk to manage bonfire night
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The Recovery Gap
Without timeout your decision making speed slows down, leading to busy but not brilliant actions.
Do This Daily : Schedule 20 minutes of non-negotiable silence. No screens. No meetings. Just a reset
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BBC highlighting dangers of overcrowding in our Jails
It’s not a luxury hotel
Stop treating it as such
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Am I the cat that won the crème ?
Having been injured recently my body suffered
Bed time
A tube of Keratin on my hair.
A jar of crème on my feet.
Best do the face
A mask for rejuvenation.
What’s that song
Hands Fingers Knees and Toes?
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What is Exceptional Customer Experience?
How should we define a great stress free experience?
This week my golden nugget goes to @Morrisons of Stirling for an exceptional slick service
But the worst experience goes to @Victorianplumb for their slow handling of a complaint
Webinars By The Dozen.
Why Aren’t They Working ?
You’ve attended collected the tips perhaps invested in Training
Ask yourself this one important question
Has all that learning changed how you perform, present your ideas ?
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Am I a Grumpy Sod
Watching “Traitors “with a T in the middle
Why do people chosen for TV work have such poor diction ???
Can they not brush up their english ?
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Welcome to the YES Movement.
If you’re holding this book, you’ve already made your first world-class decision:
You said YES to yourself.
This isn’t just a book.
It’s an invitation into a higher standard of performance, authority,
Let’s build the incomparable version of you.
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Sharing great customer experience is such a pleasure when a company goes beyond the call of duty.
When you have a complaint can you truly say the same ?
Not so for having returned a tarnished
Gold tap and now it’s a manufacturing issue
Such poor service
@victorianplumbing
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