Dan Sheldon (@sheldonline) profile picture

Dan Sheldon

@sheldonline

Product @deliveroo

 London
sheldonline.com
Joined March 2009
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  • Followers2.2K
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Photo by Dan Sheldon (@sheldonline)Photo by Dan Sheldon (@sheldonline)Photo by Dan Sheldon (@sheldonline)Photo by Dan Sheldon (@sheldonline)Photo by Dan Sheldon (@sheldonline)Photo by Dan Sheldon (@sheldonline)Photo by Dan Sheldon (@sheldonline)Photo by Dan Sheldon (@sheldonline)Photo by Dan Sheldon (@sheldonline)Photo by Dan Sheldon (@sheldonline)
I did a talk a few months back about life as a Product Manager at @Deliveroo. But it's actually more about writing well and making good decisions...
DeliverooEng (@DeliverooEng) profile pictureDeliverooEng@DeliverooEng24 Jan 2023
New on the blog: looking back at the Roo Talks summer event we did, with talks from @daniel_vartanov @sheldonline @JamieTanna @ripixelcodes deliveroo.engineering/2023/0…
Care takeover at the Roo Talks

Care takeover at the Roo Talks

Find out how Deliveroo’s Roo-Talks series continued last Summer!

deliveroo.engineering
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Great to work with @PublicDigitalHQ and @NHSProviders again on these digital delivery principles: nhsproviders.org/digital-del…
NHS Providers (now known as The NHS Alliance) (@NHSProviders) profile pictureNHS Providers (now known as The NHS Alliance)@NHSProviders3 May 2022
Our #DigitalBoards guides with @PublicDigitalHQ are back💥 The fifth guide in the series focuses on digital delivery, the next step for trusts in their transformation journey. Access our guide and press release below to find out more. 👇 @NHSTransform @NHS_HealthEdEng

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And here’s a bite sized version nationalhealthexecutive.com/…
NHS Providers: Learning from digital successes and failures | National Health Executive

NHS Providers: Learning from digital successes and failures | National Health Executive

Digital transformation is hard. Digital transformation in healthcare is even harder.

nationalhealthexecutive.com
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Great to partner with @PublicDigitalHQ and @NHSProviders again to publish this guide to tech in the NHS. We cover EPRs, interop, hype, funding, risks and more. It’s aimed at board members regardless of their tech expertise.
Digital Health (@digitalhealth2) profile pictureDigital Health@digitalhealth22 Dec 2021
.@NHSProviders has published its latest guide as part of the Digital Boards Programme which is focused on how to make the right technology decisions. Full story 👉 ow.ly/6Bqv50H1CEh
Image from Digital Health (@digitalhealth2)
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I’ve been working with @PublicDigitalHQ and @NHSProviders on this guide to digital strategy in the NHS 👇
NHS Providers (now known as The NHS Alliance) (@NHSProviders) profile pictureNHS Providers (now known as The NHS Alliance)@NHSProviders29 Mar 2021
What makes a successful digital strategy? 💻 In our brand new #DigitalBoards guide, the team at @PublicDigitalHQ have compiled a list of key characteristics that indicate good digital strategy. Find out more in chapter one of our new digital guide ➡️bit.ly/3fesK6r
Image from NHS Providers (now known as The NHS Alliance) (@NHSProviders)
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Public service announcement
@ShtiselOfficial (@shtiselofficial) profile picture@ShtiselOfficial@shtiselofficial25 Mar 2021
Shtisel is back! Seasons 1, 2, AND 3 are now airing on Netflix all over the world. Happy binge 😊. @yesstudios2 @netflix @NetflixFR @shirahaas #shtisel #shirahaas #michaelaloni
Image from @ShtiselOfficial (@shtiselofficial)
Image from @ShtiselOfficial (@shtiselofficial)
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When’s the last time the NHS sent an NHS IT supplier a gift? Incredible work from @accuRx over the last few weeks
Jacob Haddad (@jacobnhaddad) profile pictureJacob Haddad@jacobnhaddad13 Mar 2020
Thank you @nicola_decker!! I'm sure you're completely swamped too - our whole team are touched. It's a privilege to be able to support you and your colleagues in such times 😀
Image from Jacob Haddad (@jacobnhaddad)
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If you’re wondering what they’ve done, here it is. 👏
Image from Dan Sheldon (@sheldonline)
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I love a good IT disaster, so I can’t wait to read this TSB report (tsb.co.uk/news-releases/slau…). Hope it’s good: TSB paid £25m for it (that’s £95,419 per page).
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Postscript: theregister.co.uk/2020/01/15… 😬
Totally Subcontracted Business: TSB to outsource entire IT estate to IBM for a cool $1bn after 2019...

Totally Subcontracted Business: TSB to outsource entire IT estate to IBM for a cool $1bn after 2019...

Big Blue to build and run private cloud

theregister.com
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Awesome work from the @accuRx crew @jacobnhaddad @localglobevc @svennj @atomico 👏🏻
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Long overdue, but welcome!
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#DareToDream
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Rob Swift (@RobSwish) profile pictureRob Swift
@RobSwish18 May 2019
Waiting to see @sheldonline in the front row of Eurovision 😬
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Great news - welcome @matthewsgould 👋
Digital Health (@digitalhealth2) profile pictureDigital Health@digitalhealth24 Apr 2019
String of announcements have been made today about @NHSX including confirmation that Matthew Gould will be the organisation's CEO #NHSX bit.ly/2UoGHVq
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Here’s the other thing about letters vs emails in the NHS: the NHS still runs on letters, like it’s the 1950s. Patients waiting for important info (like results, appointment times) - by letter. Sometimes the letter arrives after (or morning of) the appointment.
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Consultants sending important notes to each other - by letter. Referrals - by letter. Copies produced and sent to GPs and others. Then scanning and OCR-ing these letters into clinical systems. Mad. There’s better solutions than email to some of this, but it’s a start.
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Does anyone else make a ‘FaceID face’?
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If you want to understand more about why the NHS is so far behind in adopting basic tech, read the replies to this tweet from @MattHancock teapawt.net/matthancock/status/109…
Matt Hancock (@MattHancock) profile pictureMatt Hancock@MattHancock13 Feb 2019
Absolutely. Email is more secure, far cheaper and it’s instantaneous. Too many letters are lost and patients find snail mail so frustrating.
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Winds me up. ‘Yeah but what about people without email?’ Good question, needs serious inclusion work but answer isn’t to send everyone letters. ‘Yeah but... security’. 🤔 Zero patience for ‘yeah buts’ in 2019.
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🎉 I'm chuffed to be working with the @PublicDigitalHQ crew again as one of their new affiliates. Read the blog post from @ali_kelly_ to find out more 👇
Public Digital (@PublicDigitalHQ) profile picturePublic Digital@PublicDigitalHQ31 Jan 2019
Today we are announce the first members of our global network of affiliates. People we trust and respect who can help us work in more places, more of the time public.digital/2019/01/31/we…
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This guy looks familiar @liammax. Redesigning prescriptions in Wales with @amcunningham
Image from Dan Sheldon (@sheldonline)
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Really bold move by Lloyds and @thoughtmachine: ft.com/content/ae57bfcc-1e50…. Few big orgs address their toxic legacy IT, even fewer succeed. Good luck!
Lloyds plans to cut costs with start-up’s IT platform

Lloyds plans to cut costs with start-up’s IT platform

UK lender has held talks with regulators about an initial move of about 500,000 customers

ft.com
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A story in two parts: publictechnology.net/article… bbc.co.uk/news/technology-46…
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Here we go:
Image from Dan Sheldon (@sheldonline)
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Here's what @MattHancock said earlier this year about the software market dysfunctions in the NHS. We spoke about this at the first HealthTech group today. @parkermoss @JeniT @DanielKorski and me agreed to look into this & come up with ideas on how to address it. 1/2
Image from Dan Sheldon (@sheldonline)
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So: who should we speak with? Where should we look? What work has been done on this already? What other sectors have figured this out? Let us know. 2/2
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