My Air-Tag tells me the bag is still in Costa Rica!
@MarjanCEO - you really need to get your baggage sorted, this is the 2nd time in 4 months you ah e failed to get my luggage to the right destination on a business class flight.
due to weight and balance issues.
If they do, you would equally expect them to pull out all the stops to get it to you as soon as possible. We are 48 hours in and they have just told me the bag is in Managua- but can’t confirm how long it will take to get it to me.
OK this may be a first world problem, but when you plan a trip if a lifetime to a gala NYE celebration in Nicaragua and your bags are priority because you have decided to splash out on business class, you would not expect the airline @AirFranceKLM @KLM to offload it
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