Be ready, here comes life. Passionate about @ADP Client Experience. All views are my own.
Atlanta, GA
Joined October 2011
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Advocacy is a team sport! I'm excited to hear from Olga at InterSystems on how they're integrating their advocacy program across their developer community and programs.
Don't miss out! infl.tv/mPPT
Listen to HubSpot's Natalie Gullatt share her tips on how to avoid advocacy burnout: infl.tv/mhyp
Let's celebrate International @WomensDay 2023 and #embraceequity to create a more inclusive world. infl.tv/l2V9
Learn how best-selling author Brent Adamson thinks we can realign sales and marketing teams to enable customers to buy with confidence: infl.tv/lUug
Listen to Testimonial Hero CEO Sam Shepler on how the how the B2B buyer journey is changing and how our content needs to adapt: infl.tv/lGXD
Wish your customers wanted to help with user-generated content? GitHub first starts by building valuable content that resonates with their community. infl.tv/lGXC
Congratulations to my incredible peers, the 2022 Influitive BAMMIE Award winner for Biggest Impact on Customer Experience! 🎉🙌!
Read Influitive's blog announcement for the full list. #BAMMIES22 infl.tv/lGXr
Listen to Airbnb's Raj Sivasubramanian share the importance of closing the loop on customer feedback—and how to do it: infl.tv/lo1w
Looking to start a customer advocacy program? Learn Steve George's three key areas of focus to ensure success: infl.tv/lh2T
Listen to Headspace’s Jae Washington discuss how to think long term about the success metrics in your community program: infl.tv/lfEs
Coupa’s Pascale Royal shares how diversity—in our storytelling and teams—can help lead to more impactful marketing: infl.tv/lfEr
Looking for secrets on how to nail customer onboarding every time? Listen to onboarding expert, Donna Weber as she spills the details: infl.tv/la4u
Want your B2B community to have a B2C feel? Listen to Asana’s Joshua Zerkel share his secrets: infl.tv/k8hk
Insightful piece on why employee and customer advocacy is key for brands looking to stand out in tomorrow's competitive space. Also a great walkthrough of how to start a brand advocacy program: infl.tv/k72t
Looking to quantify the value of your advocates based on their actions? Cisco and Influitive worked together to build a model that does just that: infl.tv/kXLm
Annette Franz, author of Built to Win, shares how to build a company culture that’s truly customer-centric. Listen here: infl.tv/kUek
Curious to learn how the world’s most customer-obsessed brands nurture their customers into loyal advocates?
Read Influitive's 2021 BAMMIES ebook, which covers 15 award-winning #customeradvocacy success stories with tactics you can apply today! infl.tv/kz7a
The value of #customeradvocacy and #employeeadvocacy stands on their own. However, when they happen together and in support of each other, they have a multiplier effect.
Learn more in this blog article from Influitive's CMO, Dan Cote: infl.tv/kpVn
So thrilled for my @ADP colleagues and #ADPAmbassador, the 2021 Influitive BAMMIE Award Winner for Best Use of Advocates at a Virtual Event 🙌!
Check out Influitive's announcement for a complete list of #BAMMIES21 winners: infl.tv/knUl
