Marcus S. Harris

ERP and digital transformation contracts can be complex, and negotiating better agreements requires a keen eye for detail. In a recent video, I discuss some of the more critical provisions in ERP and digital transformation agreements. #digitaltransformation

Who really controls your data once it’s in the ERP cloud?Broad vendor licenses let them use, aggregate, and lock down your data—then charge you to access it. #ERP #DataOwnership #VendorLockIn #SAP #Celonis #TechContracts #SoftwareLaw

Who Controls Your Data? The Celonis v. SAP Warning #DataControl #VendorLockIn #SAP #Celonis #TechContracts #SoftwareLaw #DataOwnership

If a vendor suffers a breach, accesses your data without authorization, or uses it beyond the limited license you granted, they must cover the damages and make you whole. #DataPrivacy #Indemnity #ContractLaw #DataBreach #TechContracts #SoftwareLaw

Putting data in the cloud means giving up some control and flexibility. The negotiation is where you decide how much. #CloudContracts #DataOwnership #SaaS #TechLaw #SoftwareNegotiation #EnterpriseIT #CloudRis

Vibe coding is fast… until the risks hit. Copyright gaps, defects, lost profits—these are the issues that show up when vibe coding goes wrong. Which risk are you most worried about right now? #VibeCoding #AICoding #TechTok #SoftwareLaw #CyberSecurity

When Vibe Coding Goes Wrong: Copyright Gaps & Hidden Risks #VibeCoding #AICoding #SoftwareLaw #Copyright #CyberSecurity #TechLaw

Why Most AI Initiatives Fail (And the Simple Fix CTOs Miss). Enterprises are pouring millions into GenAI, copilots, and chatbots—yet most fail. What’s the biggest AI risk you’re seeing right now? #AI #GenAI #DigitalTransformation #Leadership #CTO #TechStrategy #AIFailure

The cards are stacked against you in ERP deals. Here’s how to level the playing field before you sign. #ERP #DigitalTransformation #SoftwareContracts #VendorRisk #ERPFailure

One of the biggest myths in ERP: the software already contains best practices for your industry. It doesn’t. It contains the vendor’s version of a standard process. That is not the same thing. #ERP #ERPImplementation #DigitalTransformation #SAP #Oracle #NetSuite #CIO #CFO

All contracts are negotiable. The real question is leverage. #SoftwareContracts #SaaS #ERP #VendorManagement #ContractNegotiation #TechLaw #CIO #CFO #DigitalTransformation #RedFlags

The biggest ERP myth: it’s a software project. Reality: it’s a people and process project. Process redesign, data governance, roles, incentives, and culture all change. #ERP #DigitalTransformation

“SAP HANA” is not a license definition. If the contract does not pin version, functionality, requirements, and performance metrics, you are not buying software. You are buying a dispute. #SoftwareContracts #ERP

The ERP myth that shows up in discovery: everyone knew the go-live date was unrealistic. No one would move it. Testing, training, and scope clarity got cut. Then the finger-pointing started. #ERP #GoLive #SAP

Most software deals fail the privacy test before anyone argues price. Watch the short breakdown, then tell me: which data category do vendors push back on hardest in your deals? #SoftwareContracts #DataPrivacy #DataSecurity #SaaS #ContractNegotiation #VendorManagement

We just negotiated a multi-million-dollar ERP deal with Deloitte. How do you hold them to account in the MSA and SOW? That's what I talk about in my latest video. #ERP #Deloitte #SAP #SOW

Deloitte sells you the A-team. It rarely shows up. Two clauses decide the deal: key-person language and a precise in-scope / out-of-scope list so core work cannot be reclassified as a change order after the SOW is signed. #ERP #Deloitte #SOW #SoftwareContracts

Two high-profile SAP disasters. Same systems integrator. When Deloitte appears in both stories, every CIO and GC should pay attention. #Deloitte #SAP #ERP #DigitalTransformation #ChangeOrders #CIO #CFO #ERPlitigation #TechLitigation #SaaS #EnterpriseSoftware #teamtaft

We’ve negotiated with Deloitte numerous times. Here are some of the issues we see. #ERP #Deloitte #SOW #DigitalTransformation #TechContracts #ChangeOrders #Consulting #SAP #ImplementationFailure #InHouseCounsel

Starbucks spends roughly $400 million a year on software—and is now using AI to build in-house replacements for Microsoft inventory tools. #BuildVsBuy #EnterpriseSoftware #ERP #SaaS #AI #DigitalTransformation #CFO #GeneralCounsel #Starbucks #SoftwareLitigation

Thinking about suing your software vendor after a failed implementation? Pause first. #SoftwareLitigation #ERPFailure #DigitalTransformation #VendorDisputes #TechLaw #InHouseCounsel #CFO #LitigationStrategy