Email Ticketing App for Collaborative Teams - https://teapawt.net/t.co/efnbmzFhot. Now offering Knowledge Base & Customer Portal!
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Joined July 2010
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A (sponsored) review of SupportBee by Kris The Entrepreneur - youtube.com/watch?v=Kge4WZfw…
Stop forwarding customer support emails to your team for resolution.
To consistently deliver exceptional customer service, use a collaborative team inbox!
@unamashana
Use the new @linear integration to send customer ticketts to Linear in just a few clicks!
linear.app/integrations/supp…
#customerservice #collaboration
💡 Great customer service starts with the right tools.
From live chat to CRM & social media—here are 50 must-have tools to improve support efficiency: supportbee.com/blog/best-cus…
#CustomerSuccess #CXTools #SupportTech #CustomerSupport
CRM software can increase sales by 30% and boost productivity by 34%—but only if you use it effectively. 🚀
Discover the key types of CRM, their benefits, and how to align them with your business goals: supportbee.com/blog/ultimate…
#CRM #CustomerExperience #Sales #CRMStrategy
Did you know 63% of customers will switch brands after just ONE bad support experience? 😨
Learn how to turn complaints into loyalty with these 7 strategies.
🔗 Read more in our updated post: supportbee.com/blog/ways-cus…
#CustomerExperience #CX #CustomerService
78% of customers will stick with a company that handles complaints well. Here are 6 email reply examples to help you win back your customers. supportbee.com/blog/examples…
#CustomerSatisfaction #CustomerService #EmailSupport
Tired of bouncing between Gmail accounts? Learn how to view all your emails in one inbox and boost productivity in a few simple steps.
vist.ly/3mnayrh
#EmailManagement #GmailTips
Did you know you can create a shared inbox in Gmail without sharing your password? Discover how to set it up here (plus a better alternative!):
vist.ly/3mnayre
#GmailTips #Productivity #TeamCollaboration
You will love the improved replying experience we rolled out recently!
1. Improved drag and drop for images and other files.
2. New options for formatting code blocks.
3. Alignment toolbar for images dropped in text.
4. More reliable drafts feature.
Thanks to @ckeditor for v5!
Empowering Women Entrepreneurs in Male-Dominated Industries:
Discover essential advice here! supportbee.com/blog/advice-f…
Workaround 1. If your email provider is Office 365 (and not Exchange Online), remove your email address from Admin > Emails, click on the "+ Email" button at the top right, click on the "Microsoft Outlook / Outlook 365" button and sign in with your Office 365 email account.
Yes, you can enable that by visiting Admin > Company. Please see the screenshot attached here. Have a great day!
Feature update: Ability to add attachments to contact widgets and new ticket form in the customer portal buff.ly/2Nhf0aU
How to handle support tickets from multiple projects/clients with 'Teams' in SupportBee - buff.ly/2ywOcMV
ALT Private teams
Easily create JIRA issues from SupportBee. Checkout SupportBee's JIRA integration on the Atlassian Marketplace.
buff.ly/2fwsjSO
