Maintaining operational excellence while navigating change can be difficult. Nurturing a purposeful, positive culture is essential to provide stability as we innovate and adapt in @CiscoCX
hbr.org/2017/06/changing-com…
Tom Berghoff retweeted
No better day to honor another pioneer and people leader – @ChuckRobbins! Great to see @technewsworld add diversity & inclusion, empathy, security & environmental protection to their “CEO of the Decade” selection criteria and to have Chuck come out on top! shar.es/a3KfTq
A big, much-deserved thank you to the 3,600+ engineers on my team who worked hard to keep our customers afloat through the shutdown. Your hard work and dedication do not go unnoticed.
It’s always important to remember the basics - great article from @DeniseLCox about the fundamentals of providing an outstanding experience to all customers.
linkedin.com/pulse/back-basi…
Tom Berghoff retweeted
So proud of all the amazing work our teams do every day to make a positive impact around the world! @Cisco @CiscoCSR #WeAreCisco
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Nothing kickstarts the morning like an 8am @OneRepublic concert. Celebrating 35 years of @Cisco at today’s #CiscoBeat
Here’s to the next 35! #LoveWhereYouWork #WeAreCisco
Today is the #InternationalDayofPersonsWithDisabilities. Over 30% of the population is disabled or close to someone with a disability, whether it be physical or mental. Promoting diversity and inclusion is essential. We all play a role in #EmpoweringDisability from the ground up.
Fantastic all-hands at our newest site in beautiful Lisbon. There’s nothing I enjoy more than having the opportunity to connect with so many talented and driven folks. #CiscoCX just keeps getting better - this is just the beginning.
Tom Berghoff retweeted
@tberghoff @pwolfend @ckittred Prepping for the CX all hands at our newest CX Center in Lisbon #CiscoCX #LoveWhereYouWork
Tom Berghoff retweeted
Great job today double-clicking on the #CiscoCX strategy that sets us and our partners apart from the rest @alistairwildman, @dtrevett, @_rajatmishra & Pat. “We’re on a mission to do this WITH our partners!” #CiscoPS2019
The energy at #CiscoPS19 Day 1 was incredible. 3,200 @CiscoPartners here live and 12,000 joining us remotely. And, a surprise benefit - with 3,000+ people singing happy birthday to @ChuckRobbins, I didn’t even have to worry about being out of tune. Excited for Day 2!
The @Cisco 2019 Partner Summit is less than a week away and I’m excited to connect with our @CiscoPartners in Vegas. For those who can’t attend in person, registration for the Virtual Parter Summit is now open: lnkd.in/gw_ttzf #CiscoPS19
Hope to see a lot of folks there!
Tom Berghoff retweeted
Thank you @Kaulsanjaycisco for also organizing a give back event from more than 200+ strong #Cisco APJ SP team. We are fortunate to have a leader who cares and a company that that encourages giving back. #LoveWhereYouWork
In #Bangkok with our amazing @Cisco Service Provider team discussing how we can better serve our customers and help them prepare for the technology changes of tomorrow. #5G #wearecisco #networks
I always look forward to connecting with the #CiscoCX team in Brussels and always leave feeling inspired! Lots of great discussion at our Town Hall and Q&A. @CiscoEMEAR @Cisco_BE
An important reminder for #WorldMentalHeathDay -
Being at work can be good for #mentalhealth, but a negative working environment or work-related stress can lead to physical & mental health problems.
This is what employers & managers can do to help prevent #suicide among employees➡️ bit.ly/2pXNoA5 #WorldMentalHealthDay
A day full of new learnings and insights. Thanks to the team instrumental in making the #leaderday a big celebration and brilliant experience! #cxcenters #WeAreCisco #Lovewhereyouwork
Tom Berghoff retweeted
"People don't care how much you know, till they know how much you care,” says Tom Berghoff, SVP Global Customer Experience Centers
#WeAreCisco #CiscoLeaderDay @tberghoff – at Bengaluru South, India
It is the thoughtful and nurturing investment like the #CiscoLeaderDay that makes #WeAreCisco a #greatplacetowork! All set for a great day of learning! #CXCenters @DevMalladi @Gardesam9
Tom Berghoff retweeted
#CiscoLeaderDay @DevMalladi @christiebx @tberghoff @ScottHarrell9 @annupamtp. Kicking off Cisco leader day in bangalore
