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Joined January 2024
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Last week we celebrated big 🎉
Omnichannel platform. Seed round. Announced.
To our customers, investors, and everyone who came out — thank you. Nights like this remind us why we're building.
Every lead. Every channel. All the time. 🚀
Most revenue teams reach 5–10% of their pipeline.
We built Thoughtly to reach 100%.
Seed round. Omnichannel launch. Every lead, every channel, instantly.
na3.hubs.ly/y0rtFR0
Thoughtly retweeted
Companies spend millions generating leads.
Then a human has to find time to call them back.
Most don't make it.
We upgraded our stack: Thoughtly adds Cartesia to our voice library ⚡
What this means:
Sub-90ms latency for real-time calls
Thousands of realistic voices
More expressive voices
20–30 second voice cloning
Access to previous voice models
thought.ly/cartesia
What happens when your CRM gets a voice? 🗣️
💬 More natural conversations.
😃 More expressive voice agents.
💰️ More revenue-driving calls.
Our expanded Thoughtly voice library makes every interaction sound more human than ever.
A faster, more powerful Thoughtly platform is rolling out.
UI v2, more expressive voices, improved meeting scheduling, and reliability upgrades across automations, calls, and integrations — all designed to make AI voice agents easier to run and scale.
docs.thoughtly.com/support/c…
Headed to SXSW EDU in Austin? 🎓
We’ll be there!
Make sure to stop by our happy hour with Edlink and Signal AI.
📅 Monday, March 9
⏰ 6:00–8:00 PM CDT
📍 405 E 7th St, Austin, TX
Make sure to RSVP to reserve your spot!
luma.com/0u9lqmia?utm_source…
Introducing the reimagined Thoughtly dashboard.
Your entire funnel, at a glance — all signal, no clutter.
🔎 CRM-native navigation
⚡ Faster agent building
🔍 Unified search
🧠 Smarter rules
🎛 Cleaner actions
Give your CRM a voice. 🎙️
thoughtly.com/demo/?utm_sour…
Insurance call volume is high, urgent, and often repetitive.
Voice AI helps automate claims intake, policy servicing, billing, and renewal reminders—so customers get answers fast and agents focus on complex cases 🧠
thoughtly.com/blog/how-voice…
Government agencies face rising demand and limited staff—but the phone is still the primary access channel 📞
Voice AI helps automate intake, status updates, payments, and policy questions so citizens get faster service at scale.
thoughtly.com/blog/how-voice…
In travel & hospitality, speed and clarity matter—especially when plans change ✈️
Voice AI helps handle reservations, check-in questions, service requests, and disruption alerts so guests get answers fast and staff stay focused on high-touch service. thoughtly.com/blog/how-voice…
🚀 Conditional Navigation + Variable Extraction in Thoughtly.
This 1-min video shows how agents capture variables + route calls using real-time API/CRM data.
Full walkthrough (promptbook) 👇
docs.thoughtly.com/promptboo…
🚀 Conditional Navigation + Variable Extraction in Thoughtly.
Now you can:
- capture structured variables from calls
- navigate conversations based on those variables
- route paths based on real-time API responses
AI Voice, Smarter Than Ever. docs.thoughtly.com/promptboo…
In travel & hospitality, speed and clarity matter—especially when plans change ✈️
Voice AI helps handle reservations, check-in questions, service requests, and disruption alerts so guests get answers fast and staff stay focused on high-touch service. thoughtly.com/blog/how-voice…
Average Handle Time isn’t just a speed metric—it’s a signal of operational friction.
High AHT often means manual work, fragmented systems, or repeatable calls hitting agents. Automation lowers AHT by removing that friction, not rushing conversations.
thoughtly.com/blog/average-c…
Rising call volume + staffing shortages are pushing utilities and services teams to rethink phone operations.
Voice AI is helping automate outage reporting, scheduling, and billing—so every call gets answered, even during demand spikes.
thoughtly.com/blog/use-cases…
Dec + Jan were all about polish
• A faster, cleaner Agent Builder
• Easier Outcomes setup
• Better tables + column resizing
• In-dashboard Telnyx number purchases
• Draft-mode automation runs
• Lots of reliability fixes across calls & integrations
docs.thoughtly.com/support/c…
FAQ calls are high volume, repetitive, and time-sensitive. They are also one of the easiest workflows to automate safely.
Thoughtly’s AI voice agents handle inbound FAQs using pre-approved knowledge to deliver fast, reliable answers.
Read more:
thoughtly.com/blog/how-thoug…
