Health tech founder, advisor and investor
Joined February 2009
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Thanks @hcittoday @techguy @StephanieG_ECG and everyone else for a great discussion on #patientengagement trends. Some great ideas shared and I'm excited about where we're headed. Have a great weekend everyone! #HITsm
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T5: Ease of access. Patients expect care when and where they want it now, and there's no going back. Not just telemed, it will be a mix of solutions but most importantly: ease of use for patients. The providers who do that well are going to win over the long term. #HITsm
T5: What changes in engagement that resulted from COVID do you see lasting beyond the pandemic? @timdybvig #HITsm
T4: 2/ Burnout is at record levels and the pandemic makes care even more stressful; being able to hear about all the times you made someone's day is good for morale and culture. Surveys and Google Reviews are both sources, but spread the love. #HITsm
T4: For providers, what insights gleaned from patient feedback or data do you think are most valuable for businesses? @timdybvig #HITsm
T4: 1/ I love this question, mostly because the answer surprises people: positive feedback! Service recovery and negative feedback also very important, of course, and should never be overlooked or ignored. But good news is very powerful and you can't have too much. #HITsm
T4: For providers, what insights gleaned from patient feedback or data do you think are most valuable for businesses? @timdybvig #HITsm
T2: 1/ These days we're seeing a combination of solutions, but it depends on what part of the patient journey. Search, web chat, e-registration and text are important components to get patients in the door and start the encounter. #HITsm
T2: 2/ Post-visit we see a lot of texting (two-way, surveys) and some email. Some providers are still wary about the demographic reach of text, but it's far and wide; data shows a slight dip in younger populations (late teen, early 20s), but parents and grandparents text. #HITsm
T1: 1/ I think now more than ever it's important to meet patients where they are, especially in a time of heightened safety where physical access is more fraught. Often that can mean telemedicine, but even just allowing patients to text you gives them better access. #HITsm
T1: 2/ In addition to access there's also the emotional component. Many people are scared or uncomfortable coming into the physical office even if they have to. Better tools for engagement and comms will also increase their comfort, trust and ultimately safety as well. #HITsm
Hi all, I'm Tim Dybvig and am currently SVP of Patient Engagement at @ExperityHealth. I've spent two decades building products and teams, most recently I was co-founder of @GetCalibrating (acquired by Experity this year). Excited to be talking patient engagement today! #HITsm
Tim Dybvig retweeted
15 min til this week's #HITsm chat hosted by Tim Dybvig (@timdybvig) from @ExperityHealth on the topic of “What Do Patients Expect Now?“ Details: healthcareittoday.com/2020/1…
Excited to host this @hcittoday chat on Friday // What Do Patients Expect Now? – #HITsm Chat Topic healthcareittoday.com/2020/1…
Tim Dybvig retweeted
We're counting down to the Experity Virtual User Experience. Here are a few reasons you should come.
☑️ Get a peek at our 2021 Product Roadmap
☑️ Learn about Superbugs from Dr. Matt McCarthy
☑️ Pick up tips from 11 live and on-demand sessions
Gain access: bit.ly/3307x9I
Tim Dybvig retweeted
Welcome to this week's #HITsm chat hosted by Dr. Jay LaBine (@labinejay) and Dr. Kris Smith from @naviHealthPAC on the topic of “Thoughtful Use of Telehealth in the Post-Acute Care Continuum“ Details: healthcareittoday.com/2020/0…
Maintaining Momentum in Patient Engagement Technology Adoption patientengagementhit.com/new…
Tim Dybvig retweeted
Registration opened today! Join us on Thursday, Oct. 15 for our annual urgent care conference. We're bringing industry thought leaders, clinicians, operators, and Experity product experts together for a half-day of learning, networking, and fun. Join us! bit.ly/3b9PnoE
Tim Dybvig retweeted
Experity names Tim Dybvig Senior Vice President of Patient Engagement. This appointment follows Experity's recent acquisition of Tim's previous company, Calibrater Health. Read the full story: bwnews.pr/35JwKqZ
Tim Dybvig retweeted
Webinar Tomorrow at 1 p.m. CT
Navigating Your NPS: How to Stop Bad Reviews from Destroying Your Business
✔️ Learn the difference between patient satisfaction and NPS
✔️ Get tips for how to turn naysayers into fans
✔️ Join the conversation and register: bit.ly/2QOWFEM
Excited to share a little more about my new role @ExperityHealth and @ExperityPatient !
businesswire.com/news/home/2…
Tim Dybvig retweeted
Webinar date change! Experity + @GetCalibrating webinar next Thursday, Sept. 17 at 1 p.m. CT.
Patient satisfaction data helps healthcare businesses transform. Learn how to gain patient loyalty, build business, and improve clinic culture.
Sign up here: bit.ly/2QOWFEM
