Melissa DeLay

Looking for a professional gift for your boss, or do you want to win a copy for yourself? RT and follow for a chance to win a copy of my new book "The Truth About Scandal: The Everyday Guide to Navigating Business Crises." #communications #PublicRelations

Positive and people-focused leaders understand that by cultivating soft skills like empathy, communication, and collaboration, they create a work environment that fosters growth, innovation, and success. Visit the link in our bio to learn more. #ProfessionalSuccess #Confidence

Are you tired of seeing leaders make the same mistakes when things go wrong? It's a common pattern - either they over-confess or under-confess. But there's a better way to handle difficult situations: by speaking the truth. #CrisisCommunications #CommunicationTips

Whether you're a business leader or simply trying to improve your personal relationships, take a scientific approach to communication and see the difference it can make. To learn more, visit the link in our bio. #CrisisCommunications #CommunicationTips

The best leaders know how to speak positively about themselves and others. Watch this video to learn about 7 diplomatic tips that can help you succeed as a leader. ➡️ For more insights, click the link in our bio. #CommunicationStrategy #ReputationManagement

Your words can either build you up or break you down. Remember, the way you communicate reflects who you are, so make every word count. Give a 👍 if you agree, and visit the link in bio to learn more. #CommunicationStrategy #ReputationManagement

Do you agree? Or have we moved on to Gen Z now? Have you noticed any differences between the two generations when it comes to work? #Millennials vs. #GenZ

Hiding from your employees or customers in the midst of a public crisis is never a good idea. As soon as crisis hits, gather your team and make a statement as soon as possible. #WednesdayWisdom

Tackling awkward conversations about coworkers or employees hygiene = not something you ever really practice or anticipate needing to know. Here's exactly what you can say to broach these sticky topics: #leadership #communications

This is why you should never let your lawyers guide you through a major public relations crisis: truperception.com/lawyers-pu… #lawyers #communications #pr

Very excited to speak at @IIBAMSPChapter next month. See you there! 😊

You can't automate personal attention. Connect with your employees or team often to show your gratitude. #QuoteoftheDay #MondayMotivation

"Make sure you know how to work well with others. Check and grow your emotional intelligence. Relationships are key to success no matter what happens with technology." Great piece. What would you add to this list? #communications forbes.com/sites/forbescommu…

Whether you're negotiating a new contract or wrangling a remote team, make sure you're not stuck in a cycle of bad habits. Here's everything you need to avoid when emailing in 2019. Curious—what are your biggest annoyances when it comes to email? truperception.com/break-thes…

Brush up on your power phrases this #MondayMotivation 😊

Although I wrote this article primarily about Christmas parties, my conversation tips definitely work for Fourth of July as well. Here are my best phrases for redirecting conversations at work when they turn political. #July4th truperception.com/avoid-poli…

Communicating directly with people can be awkward—but it will change your life. Take my advice: Don't be shy, be considerate, and show positive intent with any direct message. #TuesdayTip

I've been following the @Boeing 737 Max scandal closely this year due to their confusing communications strategy. Here's another big blunder: Outsourcing vital engineer work for $9 an hour overseas to cut costs. Will be waiting to see how they respond publicly to this one.