TheContentGuy

Called @frontiercorp 1/4 to replace my DSL box & today they say maybe they'll have someone here by 1/10 after staying home 3 days & 8 calls

I rarely complain in SM but for 3 days @FrontierCorp is STILL a no-show for replacing my failed ADSL modem. Worst customer experience ever!!

Think of all the good I could do with all that money #EsuranceSave30. Plus I'm actually a customer!

RT @easyDITA introduces map-based collaboration in DITA - details at Fall Product Showcase ow.ly/eKfcM #DITA #CMS #techcomm

RT @easyDITA introduces user-based pricing for small organizations, details at Product Showcase ow.ly/eKfcM #DITA #CMS #techcomm

Applied Materials - a long-time client - just got recognized by Information Week for their KM project for field servic…lnkd.in/kvrfQs

RT @sanoojk: Unless users get over the concept of the folder and replace it w/metadata, #ECM will always be fighting a losing battle - true!

RT @easydita: blog: If documentation goes away what will replace it? ow.ly/cwTIw #techcomm #dita #cms

RT @easydita: blog: Metadata Strategy 101: A Search First approach ow.ly/cwTw4 #techcomm #dita #cms #ecm

RT @easydita: blog: How to select DITA CMS technology ow.ly/cwTkR #dita #cms #techcomm

RT @easydita: blog: How to decide if DITA is right for you ow.ly/cwT3i #dita #techcomm #cms

RT @easydita: Recorded webcast: Taxonomy: why you need to move beyond standard metadata tinyurl.com/brsfhkr #dita #cms #techcomm

RT @easydita: Infographic: How do SMEs contribute content? tinyurl.com/c96wjap #techcomm #dita #cms

RT @easydita: blog: Dynamic Document Assembly - an emerging DITA application ow.ly/cwSIT #techcomm #dita #cms

RT @easydita: Recorded webcast available: Taxonomy for DITA 101: Classifying DITA Tasks tinyurl.com/c793qz6 #dita #cms #techcomm

RT @easydita: Infographic: Which Authoring Standards do you use? tinyurl.com/c6krbw5 #dita #xml #cms #techcomm

RT @easydita: blog: The Trouble with Wikis ow.ly/cwSaq #dita #cms #techcomm

RT @easydita: Recorded webcast available: easyDITA Product Overview tinyurl.com/blw59hz #dita #cms #techcomm

lnkd.in/e7tPqv Factoid: 21.7% say SMEs and authors co-author draft content in XML or DITA. How do your SMEs contribute content?...

Bausch + Lomb seeking an Enterprise Content Manager in Rochester, NY - posting: lnkd.in/hZ85fH #ECM