We help retailers and consumer brands develop new strategies and capabilities to compete in the digital world.
Joined May 2018
- Tweets73
- Following105
- Followers67
- Likes45
Ever wonder how some brands are able to build such strong connections with their customers?
Many customers today won’t support brands because they like a product, they want to feel a personal alignment with a brand’s mission and philosophy 🤝
#purposedriven #businessstrategy
Purpose-driven brands are the ones who succeed in today’s social climate, as their mission and how they embody it are paramount to customer success 🚀
Take a look at how we think companies can win customer hearts.
Link: veriteer.com/the-change/thou…
#CX #innovation
The true essence of 'customer centricity' lies in more than just a buzzword.
Today, having a good product simply isn't enough: true customer centricity lies in being completely customer obsessed.
#customercentricity #serviceexcellence #businessstrategy #CX #customerexperience
Read this article which sheds light on JP Thomassen's Service Excellence Framework as well as the distinctions between users, consumers, and customers.
Tell us the answer to this question: "Is your brand truly embracing the customer-centric approach?"
veriteer.com/the-change/thou…
Last week, Veriteer attended the Balkans Ecommerce Summit in Sofia, Bulgaria.
We delivered a keynote talk on customer insight and met some incredible people and indigenous brands.
Visit our website: veriteer.com/
#ecommerce #changeagency #customerinsight
Welcome the newest member of the Veriteer team: Chandler Bullock, Experience Manager for The Liminal. Time to take The Liminal experience to the next level!
liminal.ly
#newteammember #newcolleague #experiencemanager #communitybuilder #theliminalamsterdam
We continue breaking down our principles of 'The Customer Way'. This week, the Single Point of Control. Do you have a SPoC, who are they? Let us know how you use them
linkedin.com/feed/update/urn…
When it comes to #CX there are many ways to plan and execute. Curious about ours? We are breaking down our methodologies every week on our @LinkedIn page. This week we are looking at how #purpose should drive #strategy
Check it out!
linkedin.com/posts/veriteer_…
Some of our team members are joining online, @SDNetwork. Excited for awesome conversations and the awards, can't wait to celebrate #servicedesign #changemakers and innovators
Still undecided whether to join the virtual Service Design Global Conference?
Experience the first Service Design Global Conference hybrid event on October 13-14!
Register now: hopin.com/events/service-des…
#SDGC22 #SDNetwork #ServiceDesign #Design #ServiceDesignGlobalConference
Always happy to see our sister ventures and team members making a splash. Two #groundbreakingwomen at a groundbreaking event!
#womenincx #wicx #wicxday #wicxday2022 #cx #cxleaders #customerexperience
This Post is from an account that no longer exists. Learn more
At Veriteer, we see our team as our greatest strength, and we are working on a new series spotlighting them every Friday.
Last week we started with Service Designer Iñigo, read all about it and keep an eye out for tomorrow’s spotlight.
linkedin.com/feed/update/urn…
#Meettheteam #cx
From #SDDBCN to Benelux Baltics in Business, our team members are excited to learn and to engage with others. Angie and Alex made an appearance at this great event and here is what they learned.
Read about their experience linkedin.com/feed/update/urn…
#Baltics #Benelux #conference
Happening today! Our sister Venture @MadeForCX is hosting an Emmet McFadden on a topic we should be discussing more. Check it out!
This Post is from an account that no longer exists. Learn more
Our own Lydia Mokros is part of our delegation @SDDBCN this year, here she is in the @Mango Innovation presentation. Did you know Mango’s Home division was in the cutting edge of innovation?
#SDDBCN2022 #MangoHome #veriteer #innovation #designthinking #servicedesign
We’re helping Northern Ireland businesses get online with 50% matched funding from @niassembly
Sign up here: thecustomerbureau.com/locala…
@anialytics @InvestNI @retail_ni @MadeForCX
Take a look at what we got up to at WebSummit! #disneylandforveriteers
#websummit2019 #CX #futureofretail #womenintech #innovation #inspiration #veriteer
A great couple of talks today from Alex Chung the founder of @GIPHY where they integrated their GIF platform directly into their competition. According to Alex the future of social media is direct messaging and smaller social groups. #WebSummit19 #socialmediamarketing #giphy
A little less work orientated listening to the King discussing football becoming a weapon of hate & how @CommonGoalOrg is fighting back! #WebSummit2019
