
Physician-executive dedicated to care rising to the quintuple aim. CenterWell primary care. Ex-@caremorehealth, @oscarhealth, @onemedical. Views my own.
New York, NY
Joined December 2011
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Vivek Garg retweeted
A milestone moment at #NCQASummit was when @PeggyNCQA passed the quality torch to @vgargMD! Past, present, and future came together in a powerful conversation on leadership and impact!
Read Peggy's reflections on the last 35 years here: bit.ly/4nV1lHi
It was a flashbulb moment to join the #NCQASummit as incoming President and riff with @PeggyNCQA on #healthcarequality.
As Peggy notes, we need to enlargen the conversation about quality and the @NCQA will work to do so.
Quality should be the North Star of our healthcare system.
linkedin.com/pulse/passing-q…
Vivek Garg retweeted
Join us for a powerful and historic moment at the #NCQASummit as #NCQA’s founding president, @PeggyNCQA, sits down for a candid fireside chat with @VGargMD, NCQA’s incoming leader. This keynote gives a front-row seat to the next chapter. Register today: bit.ly/3Jq3dIK
Vivek Garg retweeted
🎙️New Vital Signs with @Humana CMO @vgargMD and @nikillinit on:
- Lessons from primary care innovators
- Future of value-based care
- How Humana thinks about partnerships
Spotify: spoti.fi/3z5JjgP
Apple: apple.co/3VIP0Kx
Vivek Garg retweeted
Love this advice.
Because let’s face it, the world is incredibly uncertain and complex right now. Whether personally or professionally, you must find a blueprint to navigate these times.
A few ways I think of a practical overlay to these foundational principles:
🔹Ground yourself, then others: how?
- For me, it’s focusing on the core four (sleep, diet, exercise, relationships). Do something every day that puts your mind at rest and gives you an opportunity to reflect. Meditation, a walk in nature, journaling, literal grounding. Find your balance then help others do the same.
🔹Expand your notion of team:
- Find your tribe. Whether your colleagues, your friends and family, your hobby group, whoever, having community and people on your team is proven to improve longevity. Be creative in who you consult and how, you will find amazing advice and inputs all around you if you just ask.
🔹Assess the worst case scenarios:
- Then work backwards. Is it really that bad? What other options do I have? How can I mitigate and do the “pre-mortem” to anticipate and avoid roadblocks? Have the hard conversations with yourself and then create an action plan to course out a different path. Write it down.
🔹Reopen perspectives that become fixed:
- We must challenge ourselves to be honest with our viewpoints and steadfast beliefs in the face of an ever changing world and new evidence. The biggest lies we tell are to ourselves. Why do we feel so dogmatic about certain things? Push yourself to be “on the debate team” and argue FOR a position you’d usually be against, and vice versa. You’ll find it builds empathy and a more clear POV.
🔹Manage mindsets:
- It ALL starts here. Doesn’t matter what you want if your subconscious isn’t there. Are you really at the stage of change for action? Or still pre-contemplative? Everything that has ever happened in this world has happened because someone has decided and made a mindset shift. Manage your mindset and your entire experience of life changes.
🔹KISS:
- We make everything too hard. There’s nothing fancy about how to live a great life.
Here’s a simple road map:
- Eat mostly real food, in moderation
- Move your body daily, aim to walk as much as possible and lift heavy things
- Prioritize sleep, turn off the screens
- Find purpose and community
Simple.
Now go crush this day!!
Uncertainty & complexity often collide during rapid periods of change.
Some advice:
- ground yourself, then others
- expand your notion of team
- assess the worst case scenarios
- reopen perspectives that become fixed (ST vs LT)
- manage mindsets
- keep it simple, silly (KISS)
18 hours into a senior loved one’s ER visit & hospital admit:
Blur of diff opinions by 2 ER docs, 2 hospitalists, 3 psychiatrists, 1 nephrologist, 5+ nurses.
Crucial moment: hallway huddle w nephrologist, psych, family —> new trajectory of care.
Coordination & context matter.
Recently, my father, an immigrant from India and retired community physician, dropped some wisdom on me.
He said “As parents, your children’s karma comes from yours, until they grow up and create their own. Trust who they are going to become’.
I am thinking about that a lot.
Yes or no?
Navigating the emotional health of an organization is not talked about enough in the executive team.
Leadership is inherently conflicted with driving performance vs “slow down” concerns.
Strategic HR, comms, & change support are undervalued and anemic.
Some advice I wish someone had told me:
- balance diversity & depth over yrs not mo’s
- carry your work through to a place you will be satisfied w yrs later
- figure out how to become someone others want to work with
- find your points of conviction & do stuff (!) about them
Vivek Garg retweeted
The U.S. spends only 5-7% of healthcare dollars on primary care.
That is even lower for seniors, our most vulnerable population. This underinvestment in senior-focused primary care has physicians leaving the industry while baby boomers are aging into the senior population.
The most impactful clinician #AI tools will be
- direct to clinician, free or low cost
- mobile app
- zero friction to sign up & use
- solve real problems
—workflow automation
—clinical dx & mgmt curbsides
—explain pathophys, papers
—find low-cost meds, specialists, procedures
Bureaucratic death-loop
- Start focused with local, dedicated function
- Uncover variation across sites = unhappy
- Centralize for promised performance & consistency
- Centralized process disconnected from intent and goals = unhappy
- Debate local vs central, pivot again
Vivek Garg retweeted
Hear from special guest Allison Sesso, the President and CEO of RIP Medical Debt, on the reality of why medical debt results in the avoidance of receiving care - and what RIP Medical Debt is doing to stop this: bit.ly/3IYuQp0
Reactivating the intrinsic motivation of clinicians is the challenge of our time.
Many clinicians & healthcare professionals feel taken for granted & interchangeable.
We owe it to our professionals to rebuild trust and make more changes; for them.
Thanks to @RelentlesHealth
'In our optimization of healthcare and delivery of svcs, we are all crowding out the intrinsic motivation of these dedicated professionals and patients.'
Appreciate the candor from @vgargMD and solid questions (as always) from @RelentlesHealth
relentlesshealthvalue.com/ep…
If you’re pitching a tech-enabled service to a senior care organization.
Please hit us over the head with how much you understand & work with seniors.
Key senior care partners
Volume of experience
Unique needs incorporated
Technology uptake
KPIs
Don’t make us ask.
2nd conversation
Many challenges in getting product, clinical, ops together to unlock technology enablement in care
Mostly doesn’t happen effectively; locked-in by tech debt, silos, invisibility of team’s work
Lack of operational metrics focused on team output & shared tasks












