5x #SalesforceCertified • 3x #TrailheadRanger • 12x #Superbadges • I fly #Salesforce ☁️
Joined September 2014
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Just earned the Explore Winter ’27 Release (Internal Audiences) badge on #Salesforce @Trailhead and you should too! trailhead.salesforce.com/con…
Just earned the #Salesforce in #Claude badge on @Trailhead and you should too! trailhead.salesforce.com/con…
Just earned the Prepare for Dreamforce 2026 badge on #Salesforce @Trailhead and you should too! trailhead.salesforce.com/con…
Just earned the Sell #Agentforce with Confidence Using the Development Lifecycle badge on #Salesforce @Trailhead and you should too! trailhead.salesforce.com/con…
Just earned the Get Smart with #Salesforce Einstein badge on @Trailhead and you should too! trailhead.salesforce.com/con…
Vikrant Deshmukh retweeted
We’re aware of a service disruption affecting some customers and are actively working to resolve the issue. For the latest updates, please visit status.salesforce.com/incide…. We apologize for the inconvenience.
Vikrant Deshmukh retweeted
2M service calls. 30% resolved by AI agents.
The Adecco Group shows how at @Dreamforce:
→ Agentforce Voice + Service handle the call
→ Data 360 connects the context
→ Agent Fabric + Informatica route the work
Humans step in with judgement, empathy and care
Vikrant Deshmukh retweeted
Introducing Koa, built on @NVIDIA Nemotron
Salesforce’s first CRM reasoning model for Agentforce brings 27 years of CRM intelligence into the model itself
→ Matches or exceeds leading model performance on CRM actions with 3x fewer errors
→ Built for complex, multi-step workflows
→ No customer data used to train it
→ Now in pilot
And our work with @NVIDIA goes further — bringing NVIDIA Nemotron-based models + accelerated computing to Missionforce for mission-specific AI.
Read more 👇 sforce.co/4xugjb9
Vikrant Deshmukh retweeted
Introducing AIforce
The full power of Salesforce. Any AI interface.
AIforce is the live interface layer for the Agentic Enterprise — bringing your data, workflows, business logic, permissions, security, and governance wherever people and agents work
Launching with Claudeforce, Slackforce, and Agentforce Coworker
Salesforce comes to you. See what that unlocks: sforce.co/3SPzzBL
Vikrant Deshmukh retweeted
Dreamforce attendees: bookmark this 🗺️
Your map to 20+ real-world use cases across Agentic Enterprise City
Plan your route, meet the brands, see Agentic Enterprise All Stars in action at @Dreamforce
Vikrant Deshmukh retweeted
Marc @Benioff + @DarioAmodei. Live on @CNBCFastMoney.
Watch as they talk Salesforce + @AnthropicAI, the Claudeforce partnership, and what’s next for enterprise AI.
Vikrant Deshmukh retweeted
Claudeforce is here. ⚡️ The #1 AI (Claude) now runs natively on the #1 CRM (Salesforce). Through the new AIforce harness + Headless 360, Claude gets direct, governed access to Data 360, Tableau, Slack, and your entire Salesforce workflow—without ever leaving the chat.
What this changes today:
• Instant Grounded Intelligence — Ask complex enterprise questions and get real-time, trusted answers
• App & Agent Builder — Deploy custom workflows, agents, and secure apps on the fly
• Action-Oriented — Trigger live enterprise actions and get work done, not just summaries
• Ironclad Governance — Zero Data Retention, full trust boundary, Salesforce-certified by default
Probabilistic models alone can’t run a company. Deterministic systems alone can’t reason. Claudeforce fuses Claude’s reasoning with Salesforce’s trusted data and controls. The AI is the interface.
This is how every business will run.
See it at Dreamforce. #DF26
Just earned the Annual Compliance Training (Sales) badge on #Salesforce @Trailhead and you should too! trailhead.salesforce.com/con…
I'm on a 1 week @Trailhead learning streak! I've been dedicating time each week to grow my Salesforce skills in this new era of agentic AI. Streaks are a fun way to stay motivated and see my progress in real time. Start your own streak today! trailhead.salesforce.com/str…
🚀 Join our live webinar: Transforming Asset Lifecycle Management with #DataCloud & #Agentforce
🗓️ 13 Aug 2026
🕚 11:00 AM IST
Learn how to cut downtime, unify asset data & put AI copilots in your technicians' hands
Register free-
invite.salesforce.com/transf…
Vikrant Deshmukh retweeted
📧 One email. Personalized for every customer.
In Episode 8 of Data 360 Activated, learn how to use Data 360 segments and data graphs in Marketing Cloud Next to build dynamic emails, personalize offers, and target the right audience—all from unified customer data.
▶️ Watch now: sforce.co/4cdIyD2
Just earned the Prompt Engineering Techniques badge on #Salesforce @Trailhead and you should too! trailhead.salesforce.com/con…
Just earned the Service Agent Customization with Prompt Builder badge on #Salesforce @Trailhead and you should too! trailhead.salesforce.com/con…
I just became an #Agentblazer Innovator! I learned AI and @Agentforce skills on #Salesforce @Trailhead - and you should too. Skill up and become an Agentblazer today trailhead.salesforce.com/age…
Just earned the @Agentforce Service Assistant badge on #Salesforce @Trailhead and you should too! trailhead.salesforce.com/con…