Director of Engineering for Agents @Attio. Former @Intercom, @Yieldify, @TalklifeApp & @Doorpass
London
Joined November 2011
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I'd just like to say that Nick was in a meeting at the time and we did actually ship this in < 1 hour
How it started... how it's going 👇🏻
Introducing Ask Attio.
A new way to work with your CRM. Search, update, and create across your entire CRM by asking. Surface call insights, draft follow-ups automatically, and get answers fast.
Powered by Universal Context, a unified intelligence layer native to Attio.
Now live: attio.xyz/ask-now
At @attio, we made building AI-powered product features as routine as writing to a database. No more fragile prompts - just robust, structured code.
Check out my recent post on our 🆕 eng blog (+ a sneaky peek at our homegrown internal tools 👀):
attio.com/engineering/blog/y…
Most call recording tools:
💤 Record everything
🤷♂️ Tell you nothing
🔗 Live in a separate tool (you probably forget to check)
So we took a different approach.
My team just launched Call Intelligence in @attio — real-time AI, natively in your CRM.
Here’s how we built it 🧵
Ultimately, Call Intelligence isn’t just about recording calls - it’s about making conversations a native part of your CRM.
When every call is structured, searchable, and linked to the right records, your CRM stops just storing data - and starts to understand it.
Let’s just say… we’re cooking. 🍳
Call Intelligence is just one piece of the future we’re building at @attio - a CRM that doesn’t just store data, but understands it.
We’re hiring across every team - including Automations, where we’re building magical, AI-powered features like this one.
🔗 attio.com/careers
And yes - we’re already working on the next thing.
(it's very cool)
We’ve had lots of people excited about @attio’s email sequencing launch today. Here’s how our team made email sequencing less boring!
✨ Introducing Attio Sequences
When we spoke to dozens of GTM leaders this year about the future of CRM, one message came through loud and clear: sellers should be able to focus on building relationships, not managing tools.
Today, we're taking another step toward making that vision a reality with Attio Sequences.
Built where your data lives, Sequences powers intelligent email sequences that respond to real prospect signals - whether it's trial usage, product milestones, or any key moment in the prospect journey.
Like every piece of our platform, Sequences makes the whole more powerful: Objects gave you the data model, Automations gave you the workflows, and now Sequences gives you intelligent customer engagement.
No more context switching. No more manual tracking. Your team can focus on what matters: building customer relationships and driving growth.
Read the full update here 👉 attio.xyz/sequences
Theres so much more to discover with this launch (and PLENTY more to come soon) - have a play and let us know your thoughts 💙
attio.com/blog/introducing-a…
And of course... WE ARE HIRING
This new product is enabled by an insane amount of technology we've built out over the years - as well as some fun new bits (🧵on scaling LLMs soon 👀).
Like solving hard problems? attio.com/careers