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WOW air Support

@wowairsupport

The official customer service Twitter account for @wow_air. We're here to help! You can also reach us via email [email protected]

 Iceland
wowair.com
Joined September 2015
  • Tweets17.6K
  • Following103
  • Followers4.2K
12Media
Photo by WOW air Support (@wowairsupport)Photo by WOW air Support (@wowairsupport)Photo by WOW air Support (@wowairsupport)Photo by WOW air Support (@wowairsupport)Photo by WOW air Support (@wowairsupport)Photo by WOW air Support (@wowairsupport)Photo by WOW air Support (@wowairsupport)Photo by WOW air Support (@wowairsupport)Photo by WOW air Support (@wowairsupport)Photo by WOW air Support (@wowairsupport)
Replying to @StudentR
I'd like to understand what exactly you are asking for. Please DM us with the exact email you want us to send to you. We'll review it and do the needful for you. -Charlie
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I'm afraid the baggage team would be able to assist you better with this as I work at customer service I'd be able to assist you with flight bookings. Once again, I would request you to coordinate with them. Regards, WOW air -Charlie
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Replying to @tomrammer
We regret to hear that you are not happy with your recent experience with us. Please DM us on @wowairsupport to discuss and assist you further. -Charlie
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Replying to @mmclaughlin67
Yessss, if a available😄💺 DM us your booking number & we can check availability & prices. -Oliver teapawt.net/messages/compose?recip…
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WOW PLUS booking includes one Check-in bag and one Carry-on bag already. The price you are referring to is the price of the bags if you buy another checked bag at the check-in. DM us if you need further assistance. -Jamie
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We have been receiving a high volume of incoming messages and calls that has affected our response time. We are doing our very best to assist our guests as quickly as possible. Please follow the link that was sent to you via text/email. We will get back to you as soon as we can!
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TRAVEL ALERT - Due to a severe weather warning on Sunday February 11th we ask our guests to monitor: bit.ly/2EjiKaX
Image from WOW air Support (@wowairsupport)
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WOW air Support retweeted
Ed Gleave (@edgleavejourno) profile picture
Ed Gleave@edgleavejourno26 Dec 2017
All @wowairsupport flights go via Iceland. So I’m technically getting a white Christmas. For 1hr20mins. Plus we landed ahead of schedule 💃🏽💃🏽
Image from Ed Gleave (@edgleavejourno)
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Replying to @ajbloor
...and understanding. Kind regards, WOW air - Leo 2/2
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Replying to @ajbloor
Dear Andy, We're really sorry for all the inconvenience, this is definitely not the impression we wanted to give you. We've also contacted your friend regarding this. We certainly take pride in our services but harm in situations like this. We thank you for your patience... 1/2
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Replying to @shacharcar
We should be able to assist - and we just sent you a DM 💌 -María
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Replying to @cclgdn
...-Erik 2/2 teapawt.net/messages/compose?recip…
Replying to @cclgdn
Dear Cécile, we are truly sorry for the late reply. Please DM us their booking number or have them contact us so we can assist. ... 1/2
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TRAVEL ALERT - Due to a severe weather warning on Sunday Nov 5th. we ask our guests to monitor: bit.ly/2zfTEWX
Image from WOW air Support (@wowairsupport)
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Travel Alert - Flight irregularities are expected on our Miami MIA route. Please find the latest information here: wowair.com/travel-alert/
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You have a DM! ED
That's definitely not how we want our guests to feel like. Any further feedback would be appreciated. ED teapawt.net/messages/compose?recip…
...and email address? ED 2/2 teapawt.net/messages/compose?recip…
Glad to hear you enjoyed flying with us but sincere apologies for the delayed luggage! Could you DM your claim number... 1/2
2/2 teapawt.net/messages/compose?recip…
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