Zing retweeted
"There could be no friction for the beneficiary." @NRC_Norway and @zingdevs explain how they built a toll-free contact center to support refugees in Libya. #SIGNALConf
Replying to @zingdevs
@zingdevs have provided common mistakes when assessing how contact centres are set up - and some simple ways to avoid them.
Worth a read ⬇️
hubs.la/H0wMS9F0
Zing retweeted
🍺To support the NHS Test and Trace, tech startup @zingdevs has created the app 'Safe 2 Serve' in just 24 hours, a quick and efficient app that can be used by pubs, restaurants and customers.
Discover the concept ▶️maddy.news/2OrTMbR
#app #hospitality #MaddynessUK
Zing retweeted
In the time of COVID-19, many organisations are experiencing increased inbound volumes, longer wait times, and perceived lower quality of service. Learn how your IVR can reduce the time to resolution and get your customers the answers they need fast. bit.ly/2Vbgxou
Zing retweeted
Sarah Baker and Oliver Kelly of @Moneypenny sharing how they’ve used Twilio to run over 2.3 million calls in the last 30 days, making customers smile and businesses more successful. #TwilioEngage
Zing retweeted
Replying to @zingdevs @StefanCrowhurst
Congrats and thank you for being with us. We can’t wait to see what you build!
We're really excited that
@zingdevs will be speaking and exhibiting at #CallContact20!
Take a look at their bespoke solutions around the @twilio #cloud platform at:
zing.dev
📍 Stand 1892
Zing retweeted
4 Ways That #CustomerService #Agents Can Be More Effective On #SocialNetworks: ow.ly/kpsx50wcEeS #UserExperience #CallCenters #ContactCenters #IntelligentRouting #Cloud
Zing retweeted
Trending: UCaaS Trends 2020 Round Table: What’s Next for #UCaaS?
Discussing UCaaS evolution with market leaders @fuze @wearepragma , @NectarServices, @VanillaIP and @Voxbone
uctoday.com/unified-communic… via @uctodaynews
#UCTrends #UCOMS #UC #RoundTable
Zing retweeted
"In a traditional biz, u bill once/yr. In this new industry, we do 15k billing/payments/invoicing processes a day. This is very different utilization, diff relationship with our customers, and diff in terms of tech" @edwinmaria @Omoove_mobility #subscribed
Zing retweeted
Turns out that Marie Kondo was right: people just don't want to own stuff anymore. According to @HarrisPoll survey, 70% of adults across the world want freedom from ownership. #subscribed
Zing retweeted
Meet Cedric, TwilioQuest's Virtual Intelligence Officer, powered by @MistyRobotics twilio.com/quest #SIGNALConf



















