Melanie D. retweeted
AI is reshaping how car shoppers choose dealerships.
Customer signals are now being *processed* by AI to influence visibility and credibility.
Alexi Venneri, Co-founder and CEO of @DigitalAirStrk explains how this shift is changing dealer growth strategy.
Melanie D. retweeted
Mystery shopping is becoming an internal control tool for dealer groups.
Greg Smith, Vice President of Operations at Leavens Automotive Group, explains how testing stores with *fake* leads reveals whether sales processes are actually being followed.
" We want to make sure that people are professional, that they're prompt, they're personalizing their responses, they're adding value and that they're doing their follow up.
And it's not just I'm putting it in the CRM saying "I'm doing it", but that you're actually doing it."
Daily Dealer live hosted by @samdarc and @udemartino — listen to the full episode here: dealershipguy.com/hill-on-sa…
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Thank you to our partner @Experian_US! Check them out by visiting: experian.com/automotive/frau…
Melanie D. retweeted
This will be the hottest used car market we’ve seen in the past 6 years.
Rates are falling. Tax refunds are a massive driver. Inventory is scarce.
Demand >>> Supply
I bet your used pace is really strong right now?
Automation isn’t about doing more.
It’s about doing less of the wrong work.
More conversations.
Faster responses.
Fewer mistakes.
If you’re curious how top dealerships are rethinking this, reach out.
#AutomotiveAI #MatadorAI
Melanie D. retweeted
AI is quietly redefining what a *strong* BDC looks like.
@bbenstock, VP/GM at @Paragon_Honda & @Paragon_Acura, explains why AI handling calls and setting appointments is becoming a real competitive edge for dealers.
"I think AI is going to revolutionize every industry, especially ours. I think AI is not going to replace people. I think people, and dealers that use AI, will replace dealers that do not use AI."
2025 Recap: Daily Dealer live hosted by @samdarc and @udemartino — listen to the full episode here: dealershipguy.com/nye-specia…
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Thank you to our partner @getimpel! Check them out by visiting impel.ai/CDG
Every missed call is a customer who wanted to talk to you.
Calling them back hours later isn’t follow-up.
It’s damage control.
The smartest stores treat missed calls like inbound leads, not voicemail chores.
If your phones are costing you appointments, let’s talk.
If your team is still typing every lead response manually, you’re already behind.
Speed wins deals.
Minutes matter.
And no one follows up perfectly, every time.
Automation isn’t about replacing people.
It’s about making sure no opportunity slips through.
Happy to talk.
Dealerships don’t have a people problem.
They have a manual work problem.
If your team is still doing things by hand that software can handle, you’re burning time, margin, and patience.
Automation isn’t the future.
It’s already table stakes.
DMs open if this hits home.
Up to 40% of inbound calls to dealerships go unanswered, and 85% of those customers never call back. That means real buyers are choosing your competitors simply because they got there first.
I can help.
Melanie D. retweeted
AI adoption in auto retail is running into resistance.
For many dealers, the concern isn’t capability—
It’s uncertainty around what AI changes day to day.
Chase Abbott, VP of Sales at @CoxAutomotive, breaks down what’s behind the hesitation.
Melanie D. retweeted
“Time Kills Deals!” – The 40% Rule and the Speed Strategy That Closes More Car Deals
My conversation with Chase Abbott, VP of Sales at Cox Automotive:
0:36 Current industry margins and volume trends
3:31 Biggest dealer challenge: affordability or staffing?
6:28 Why use integrated dealership tools?
12:38 How does AI provide predictive insights?
20:13 Why is innovation critical for dealers?
21:06 How to overcome AI adoption resistance?
23:13 Best strategy for implementing AI?
25:09 Most impressive AI success story?
32:34 Future of AI in dealerships
Webinar Line-Up Announced for GENEWIZ Week, Google to headline – register now bit.ly/2wDwFSZ @GENEWIZ
Melanie D. retweeted
The 2019 #PassionInScience Award winners are amazing examples of inspiration and perseverance. Watch a presentation from each of the award categories.
nebiolabs.com/2vG7IWv
#globalhealth #scienceoutreach #scicomm #bioart #sciart #pointofcare #antibioticresistance
WHITE PAPER Application of TruBIOME™ to Increase Mouse Model Reproducibility bit.ly/2VkWOVn
Join Us Today at 4 PM on Facebook Live: A conversation with NIH/NCATS scientific program manager Lucie Low about her Tissue Chips in Space project. bit.ly/2VmHhUY