Digital Consultant. Linguist. Pilates Instructor. Travel & Language Aficionada.
London
Joined March 2009
- Tweets674
- Following368
- Followers133
- Likes88
Hi @SeraphineLtd I bought 2 dresses as a gift in one order and only one has arrived - can you help? Order no #15597187
Hi @CotswoldCo I received Drawers earlier that had paint chipped from two corners & a Wardrobe that wasn’t assembled despite being told by a rep on tel that it came out of the box. I would have paid extra for assembly had I known, when can items be collected & a refund arranged?
Hi @CotswoldCo are you able to get back to me on when you will be able to pick up the damaged furniture that was delivered last week? Order ref 2462677
Hi @RoyalMail, can you explain why my parcel worth £499 has arrived in Chelmsford rather than at my colleagues house in West Hampstead?
John Risman of @hillarysblinds - do you know that consumers are willing to spend 17% more on a company that has outstanding customer service? Do you think allowing customers less than 48 hours to change their mind constitutes a high level of service? I feel like I’ve been conned
Been miss sold blinds from @hillarysblinds and now they won’t offer me a refund - despite less than 36 hrs passing. Absolutely disgraceful customer service at a time when consumers are facing extreme financial instability!
Hi @jlandpartners are you able to tell me when you are next likely to get a size 4 in the below back in stock?
Becca Rees retweeted
If you're finding things tough tonight and you feel like you've got nowhere to turn, we're here to listen 💚
Hi @DunelmUK do you know if the Channel Stitch Duck Egg Bedspread is going to be bought out in any other colours?
Hi @Dune_London just wondering if you have these boots in brown? dunelondon.com/vitoria-ruche…
Furious with @O2 Terrible renewal process-spent hrs on the tel. 25min reading T&Cs!Had my new phone 10days and still 0 network coverage. Existing SIM didn’t work. Called x2 Webchatx5. Got sent a new SIM, binned old one. Just seen I got sent a pay monthly SIM that you top up! WTF
How to Ensure Every Great Commerce Experience Starts With the Customer - Salesforce Blog salesforce.com/blog/2019/06/… via @Salesforce
Becca Rees retweeted
Research shows retailers use 39 different systems to manage customer engagement.
Now, they'll only need one.
Announcing the expanded @CommerceCloud platform with
🧠 AI-powered APIs
🔦 Visual search
👕 Inventory availability
Learn all about it: sforce.co/2QN0GXN #NRF2019
Absolutely appalled by the service I have been receiving from @verynetwork Been awaiting a refund in post of £79 since last May!
Becca Rees retweeted
There is a kind of magicness about going far away and the coming back all changed.
