Belding Training

Have you been following @ShaunBelding on his journey to Spain and his customer service experiences along the way? If not, here's his first installment on the Customer Service Champions Blog - ow.ly/9Uch30nNGIU You don't want to miss it - or the creepy robot! #custserv #cx

Having a positive mindset in the workplace is Key. Here are 4 great tips for helping you get through those not-so-great times and turning your mindset around. #winningatwork #positiveworkplace #mentalhealth ow.ly/GZA630nsk1u

via @ShaunBelding #CSWeek #custserv

The secret to #customerservice, positive workplace interactions ... and life in general.

Customers who are "sold" aren't loyal. Building a loyal customer base means looking out for their best interests. #custserv #custexp #cx

A new post on the Blog! RT @MargoRatcliffe: Service failures aren't something to be afraid of. Here's why: ow.ly/pTBf30eb2pv

This list is great! 10 key 'What-not-to-do's' of #customerexperience, from larger, organizational perspective. ow.ly/bgpc30eb3q8 #CX

Ever found yourself dealing with a customer who seems to be in denial? Here's what to do! ow.ly/Jq1O30eb29G #customerservice #CX

Loyalty is a two way street. #customerservice #buildingloyalty #winningatwork

Awesome article on how brands and organizations can use social media to enhance their #customerexperience ow.ly/jNRE30dVT2v

Working in #custserv means not thinking about what it means for you, but thinking about your customer and making things easier for THEM