CFO at Solgari - Capture Every Customer Conversation for Copilot & AI Agents. Sports Fan - Rugby, Horse Racing, Golf, NFL, NBA
London, Paris, Dublin
Joined July 2012
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- Following1.9K
- Followers1.1K
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Ed Grant retweeted
One customer journey. Multiple needs. One complete record.
Solgari AI OmniAgent, powered by @napster connects AI and human engagement through Microsoft Teams and Dynamics 365.
Watch the 3-minute demo: solgari.com/solgari-ai-omnia…
#Solgari #Napster #MicrosoftTeams #Dynamics365
Ed Grant retweeted
Our Solgari Manufacturing Customer Engagement app is now available on Microsoft Marketplace through Microsoft's Frontier Accelerate for Marketplace programme.
solgari.com/solgari-launches…
#Manufacturing #MicrosoftTeams #Dynamics365 #MicrosoftMarketplace #CustomerEngagement
Ed Grant retweeted
What are your members and customers actually telling you about the loan they need, issue?, or the product they want?
Some of the richest customer information is still buried in calls, messages and chats.
Solgari turns those conversations into data.
youtube.com/watch?v=zVO73IoB…
Ed Grant retweeted
We’re proud to be working with Al Ramz Capital in the UAE, who have deployed @Solgari’s Customer Engagement solution to bring customer conversations into the Microsoft environment.
solgari.com/solgari-powers-m…
#CustomerEngagement #Dynamics365 #MicrosoftTeams #FinancialServices
Ed Grant retweeted
FY27 is the year Azure partners take AI from idea to production.
Cyril Belikoff shares how to start with customer goals, tackle what needs to change, and use FY27 resources to make it happen.
Read the blog: msft.it/6019ap3Pz
#MSPartner
Ed Grant retweeted
Frontier Transformation means handling 2M+ fans and 200+ events, achieving 216% partner growth.
Read the customer story in full: solgari.com/delivering-a-fan…
#FrontierTransformation #FanEngagement #SportsTech #MicrosoftAI
Ed Grant retweeted
The Solgari Fan Engagement app for Microsoft Teams and Dynamics 365 is now on Microsoft Marketplace, giving sports and entertainment organizations an out-of-the-box solution with a rapid path to value.
marketplace.microsoft.com/en…
#MicrosoftAI #FanEngagement #SportsTech
Ed Grant retweeted
ABC Fine Wine & Spirits is growing its retail network and has selected Solgari to help connect its retail locations with internal departments using Microsoft Teams.
Read the full story: solgari.com/abc-fine-wine-sp…
#Retail #MicrosoftTeams #CustomerEngagement
Ed Grant retweeted
Three horizons, one clear vision for customer engagement.
As @Hastings Insurance has grown through acquisition, its technology strategy has evolved too, building each stage on the last.
Read the story: solgari.com/evolving-custome…
#CustomerEngagement #MicrosoftTeams #AI
Ed Grant retweeted
As part of its plan to help organisations in Germany modernise business applications with Microsoft Teams Phone, we're proud to be working with HelloTeams as a strategic technology partner.
Read the full story here: solgari.com/helloteams-and-s…
#CustomerEngagement #MicrosoftTeams
Ed Grant retweeted
Congratulations to @LincolnCity_FC on their promotion to the @SkyBetChamp for the first time in 65 years!
Since partnering with The Imps last year, it has been incredible to see how this community club has used innovation on and off the field to punch above its weight.
Ed Grant retweeted
What if every #customer conversation could think for your business? With @SolgariConverse, they do—captured across every #channel, structured in real time, and transformed into a continuous stream of #intelligence that powers smarter decisions.
telecomrevieweurope.com/arti…
ALT Turning customer conversations into operational intelligence with Solgari means capturing every interaction as structured, real-time data that fuels AI, improves decision-making, and connects customer experience directly to business operations
Ed Grant retweeted
Jack Moylan’s goal yesterday to make it five in his last five! 🌟🇮🇪
What a player Moylan is - there is no chance he’s a League One player next season. Surely he comes into the Ireland equation for the Nations League?
Ed Grant retweeted
Expectations reset last week: not “Can AI do this?” but “Where is AI impacting?” Napster × Solgari makes customer conversations usable in Teams + Dynamics 365. Read here linkedin.com/pulse/when-ai-m… #AI #CX
Ed Grant retweeted
Napster is partnering with @SolgariConverse to deliver a new model for customer engagement.
Together, we’re bringing AI Omniagents into workflows across @MicrosoftTeams, Dynamics 365, and traditional service channels like voice, SMS, and chat.
napster.ai/news/napster-and-…
Ed Grant retweeted
Big news.
Solgari is partnering with @napster to bring AI-led video and human service together inside Microsoft Teams and Dynamics 365. AI handles demand, humans step in when empathy matters - all captured in CRM for Copilot.
Read more: solgari.com/napster-and-solg…
#AIForCX
Ed Grant retweeted
How do you deliver consistent customer engagement across 15 countries without adding complexity?
@Intcomex is using Solgari’s Microsoft Teams-native solution - unifying voice, WhatsApp & SMS, enabling real-time translation and scaling fast across LATAM.
solgari.com/intcomex-activat…
Ed Grant retweeted
@LincolnCity_FC has transformed supporter communications with Solgari for @Microsoft Teams with all channels in one place, 30% more calls made, 5 hours saved per person each week and no conversations missed.
Watch the story: solgari.com/how-lincoln-city…
#FanEngagement #LCFC
Ed Grant retweeted
Parents' Lunch last Sunday for First & Second Year, parents joined us for Mass, presentations, musical performance and a role play before a delicious Sunday Lunch. #GlenstalAbbeySchool
