Diana Luger (@CustomerHelp) profile picture

The Customer Service Advisor is an independent Consumer Advocate available to help those with customer service problems at no charge.

Illinois
Joined April 2009
"The highest reward for a person's toil is not what they get for it, but what they become by it" ~J Ruskin
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Diana Luger retweeted
Couple in Texas Threatened with Arrest if They Keep Feeding the Homeless: http://tinyurl.com/3l9boky #Christian #law #TX #news #charity
Homeless children: the hard times generation - 60 Minutes bit.ly/dUrqWv Poverty rate for kids will soon hit 25% (16 million kids)
EVERYONE at your company who interacts with your customers, regardless of title, is doing Sales & Customer Service. Obvious? @gitomer
Why does AT&T thinks it's ok to send out paper bills with incorrect customer service numbers? HEYAT&T!.. THAT makes it LESS convenient.
The guy you beat up in grade school grew up to be a composer for customer service hold music.
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Diana Luger retweeted
If U think paying your mortg will keep banks at bay, think again! Look what SunTrust did 2 us http://bit.ly/aDYF43
You can have everything in life that you want if you just give enough other people what they want.
Diana Luger retweeted
Feeling gratitude and not expressing it is like wrapping a present and not giving it. (Wm Arthur Ward) http://bit.ly/opy0d
US Airways Flight 1525 searched in Denver, 2 men taken off plane - AP
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Diana Luger retweeted
The world would b better if everyday interactions worked like sales/customer service interactions "Hello.What can i do for you today."
The realist sees reality as concrete. The optimist sees reality as clay. Robert Brault #quotes
Diana Luger retweeted
RT @gregortbach Don't tell me how important a customer I am... SHOW me. ;) #custserv
Diana Luger retweeted
Customer Service is a dialogue. Scripts are monologues masquerading as dialogues. #CustServ
Diana Luger retweeted
“Perseverance is a great element of success. If you only knock long enough at the gate, you are sure to wake up somebody.” Longfellow
When customers talk about you, are you listening?, when they talk to you are you responding?
Diana Luger retweeted
Why they never got nobody who speak English on them customer service numbers..
New post, Golden Gate bill-paying service shuts doors, leaving customer FPL bills unpaid - http://financialdebtnews.com/NP20
Bee keepers are reporting that half their hives have died this year from bee colony collapse disorder. They suspect pesticides.