Service Design Lead & Co-Founder @cogworx working on digital products & services for the Public & Private sector. Advocate of #govdesign Fellow at the RSA.
Reading, UK
Joined May 2009
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Douglas Maitland retweeted
This is what can happen when you think that complying with accessibility regulations and standards is enough. Compliance does not equal accessibility. Roadworks mean no dropped kerb, so a temporary ramp is put down but in a useless way. #AccessibilityRegulations #A11y
ALT White plastic temporary ramp from a non-dropped kerb with roadworks barriers only a few inches in front.
Douglas Maitland retweeted
If you are going for a walk outside or doing grocery shopping, make sure you stay two metres apart from others at all times.
#StaySafeSaveLives
Douglas Maitland retweeted
Pls RT: Found our accessibility Do/Don'ts posters useful? Reward the team that made them with a @Tech4GoodAwards award by retweeting this before 17th July - or using the hastag #T4Ghomeoffice Thank you! #a11y #govdesign
Douglas Maitland retweeted
"A mate of mine died in my arms."
This is what happened to Harry on D-Day 👇🏼😢
Douglas Maitland retweeted
Appeal to EP: You should be open to a long extension, if the UK wishes to rethink its strategy. 6 million people signed the petition, 1 million marched. They may not feel sufficiently represented by UK Parliament but they must feel represented by you. Because they are Europeans.
Douglas Maitland retweeted
GDS is a government department which creates tools, guidance and standards to help government build great services for users.
When you say "we're exempt from GDS", what I hear is "we're allowed to build a shitty service".
Douglas Maitland retweeted
Looking forward to starting work today with @cogworx to iterate @UKEF great digital service, focusing on #accessibility #contentdesign & #ServiceDesign
Douglas Maitland retweeted
I've been sat up in bed for hours, whisky on the bedside table, soft jazz playing in the background, trying to think if I've ever worked with a more idiotic bunch of self centred bastards in my nearly 50 years as a MP.
Nope, still can't think of any. Time for another bottle.
Douglas Maitland retweeted
Our @CGI_UKNEWS , @cogworx and @HMCTSgovuk team are delighted this new digital service is now being used so widely across England and Wales- great work!
“This has been an exciting project to help transform the court service”. Tara McGeehan, President of CGI. #justice #courtreform bit.ly/2PdWdxM
Douglas Maitland retweeted
CGI and Cogworx are delighted to support @HMCTSgovuk in delivering the new Juror Digital Service that has launched today #CourtReform teapawt.net/HMCTSgovuk/status/1019…
Have you been summoned for jury duty? You’re now able to confirm your availability, request a different date or authorise someone to respond for you online. It’s just one way we’re making access to justice easier for everyone. gov.uk/government/news/click…
Douglas Maitland retweeted
Used the Kelvin Building at @UofGlasgow to brief our @GSofA students on revised plans for PG show today and in one corridor found this... Those Astro-Physics folks. Brilliant sense of humour. #beingjohnmalkovic
Douglas Maitland retweeted
Best feeling today - we’re gonna stop doing something after discovery because we found it wasn’t a thing. Hooray for not doing stuff.
Douglas Maitland retweeted
.@benterrett says the stats around the value design brings business don't cut through. What does? Real prototyping using design tools/methods - so we need to bring more of that kind of evidence into the boardroom
Douglas Maitland retweeted
To whoever took my Microsoft office; I will find you, you have my Word. #UKPunDay
Douglas Maitland retweeted
How to wrap a present:
1. Cut paper smaller than present
2. Have a drink
3. Rip paper on one of the present’s corners
4. Have a drink
5. Cover hole with sellotape and scraps of paper
6. Place in a bag from last year
7. Feel tired. Have a drink
8. Lose scissors forever
Douglas Maitland retweeted
Ever hear that Greek myth? The one about Cassandra? She was always right, but no one believed her. She’s your project manager. #pmproblems