Five9 retweeted
Why Customer Experience Should Be The New Growth Engine hubs.li/Q04Bd1wl0 Written by Jay Lee of @Five9
Five9 retweeted
Is AI making customer service better?
In this episode of Amazing Business Radio, Jay Lee, Chief Marketing and Growth Officer at @Five9, talks about how AI is changing customer service and the role of contact center agents.
AI can handle routine tasks, leaving human agents to address more complex problems that require empathy and judgment. Without the right support, that shift can lead to employee fatigue and burnout.
Plus, we discuss how businesses can rethink contact center metrics to reflect AI's growing role in customer interactions. Tune in!
Listen now! hyken.com/amazing-business-r… #artificialintelligence #AI #customerexperience
Five9 retweeted
Day 1 of #Five9CXConnectAmericas done! Training Day kicked us off followed by the Welcome Reception sponsored by our partner @TTECDigital. Day 2, here we come! #PartnerPowered @Five9
Five9 retweeted
Always great to get time with @laurasmackey. This time in Seattle for @Five9’s Analyst Summit.
#CMO #CX #Five9AnalystSummit #CXNation
Five9 retweeted
¿Y si el futuro del Customer Experience no se trata de elegir entre humanos o IA, sino de entender cómo pueden trabajar juntos?
En el #Techday2026, Diana Carolina Lemus y Diego Rivera de Five9 nos llevarán a explorar esta conversación y los nuevos escenarios que plantea la Inteligencia Artificial.
📅 20 de octubre | 📍 Centro Empresarial El Cubo
🎟️ Entrada gratuita para asociados BPrO.
¡Inscríbete en el link de la descripción!
@anakarinaqa
#CXTechDay2026 #BPrO #Five9 #IA
Five9 retweeted
Thrilled to be attending @Five9 #CXConnect #Europe at @MBWorldFI on behalf of #Wavenet 📱📞📧💬 #CustomerExperience matters and a great #ContactCentre solution underpins that 👨🏼💻🤖
Five9 retweeted
Yeah. Ya'll KNOW I had to see my girl @LisaLisajm5 at the @five9 booth. Customers are stopping by to talk voice, engagement and where those two critical points turn into data flowing into @salesforce
Five9 retweeted
Making friends Day 1 at @Dreamforce! Stop by @Five9 booth 529 to meet the team, learn about Five9 Fusion for @salesforce, and pick up #UsefulSwag!🐧🦁
#CCaaS #AI
Five9 retweeted
Look who's "hanging" around the @Five9 booth at @Dreamforce. It's the #Five9 King of CCaaS. Stop by booth 529 for your own cool swag bag and plushie. 🐧🦁💙 #DF26
Five9 retweeted
It's that time of year again! @Dreamforce ready! Attending? Stop by the @Five9 booth #529 for your own #Five9 penguin or King of CCaaS plushie backpack charm. 🦁🐧💙 #DF26
Five9 retweeted
@Five9 and our partners are going All-In at our #PartnerPowered Reception tonight, 6-8pm at @GuyFieri Vegas Kitchen & Bar. Stop by the #Five9 booth #510 at @CustContactWeek for your lite up bracelet to join us! #CCWVegas
Five9 retweeted
You know the event is going to be good when you run into these two! @lizkmiller @tcrawford @laurasmackey #CXNation @Five9 #VerintEngage26 @Verint
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Discover how @Five9 and Salesforce are transforming the contact center with AI-powered connections and streamlined workflows at Five9's breakout session, "Five9 Fusion for Salesforce," on 04/29/26 at 11:30 AM. #AgentforceTour NYC #sponsor
Five9 retweeted
Day 1 of #GoogleCloudNEXT is off to a good start with #Five9! Attending? Stop by our booth 4708 to meet the team, get some useful swag, and learn why @Five9 and @googlecloud are #PartnerPowered! #CX #AI
