COVID CLAIMS GROUP

I would love to know if @HiscoxUK are genuinely 'in the process of doing eligibility checks' for the businesses they say they are, or whether it's code for 'we haven' t even looked at your claim'. @LaGrandeQuercia @harrycurtispost @GroupHiscox @GroupCovid @TheFCA @sabahmeddings

Your contact with clients over BI claims remains woeful, @HiscoxUK. I'm so stressed now with this, my mental health is suffering almost as much as my finances. I wish I was alone in that, but it's repeated across hundreds of businesses. @LaGrandeQuercia @GroupHiscox @GroupCovid

Why, after this long, are @HiscoxUK not able to even confirm to people that they have a valid claim?Emails sent to clients 4/2 saying they weren't ordered to close, followed by radio silence. How is this ok, @TheFCA? @LaGrandeQuercia @GroupHiscox @GroupCovid

You know how, when you put a claim into your insurer, you get a claim number? Why is that not happening with the BI portal you are making everyone use, @HiscoxUK @GroupHiscox @GroupCovid @TheFCA @BritishInsurers

Hiscox Action Group warns insurers may seek to ‘read down’ BI ruling postonline.co.uk/7797231 The word 'may' being superfluous, of course. <rolls eyes> @GroupHiscox @GroupCovid @LaGrandeQuercia @Oakley_Studios @NotesofNorthlnd

Is there some standard for contact that insurers should be meeting, @BritishInsurers? It's 10 days since I replied to @HiscoxUK absurd email stating they didn't consider our business closed by mandate - no response. It's not just me, so can SOMEONE fathom what is going on?

Me and @sonia_rishi setting out the reality for small businesses of @HiscoxUK continuing to not progress bi claims. @TheFCA @BritishInsurers @LaGrandeQuercia @GroupCovid @GroupHiscox @undergroundfox

If you call your insurer, and their recorded message says to contact your broker, and your broker say to contact your insurer, what are you actually meant to do @HiscoxUK, @TheFCA, @LaGrandeQuercia, @GroupHiscox, @GroupCovid

20:50 Me, and @sonia_rishi on R4 Today programme, along with @Mishcon_de_Reya - explaining what @HiscoxUK are doing wrong @GroupHiscox @GroupCovid @LaGrandeQuercia @undergroundfox

Bit of insurance doublethink - sending an email telling you that in their opinion you are not covered is not a rejection of your claim. You'd forgive people thinking it might be, though, eh, @HiscoxUK? @TheFCA you need to be looking at this. @GroupHiscox @LaGrandeQuercia

Just got confirmation from our MP's office that yes, photography studios were ordered to close in March, November and now. Is that enough for you @HiscoxUK or do I have to get it signed in blood from Boris? @GroupCovid @LaGrandeQuercia @GroupHiscox