Hello, thank you for contacting us about your issue, could you please let us know more information about your device and how you use our app please?

Hello David, thank you for reaching out to us about this, there hasn't been any issue we can recreate on our side. Could you let us know a bit more about which devices and which apps you have been using by DM please?

You can now listen to our podcasts on the Rayo App, use Airplay on IOS and Casting on Android and build your library with your favourite episodes, shows and stations. Please keep sending us your feedback so we can work on making the app better for you, thank you.

Hello Gillian, Could you let us know more about it in a DM please? Where do you listen and when your issue started? Thank you.

Hello Adam, we have sent you a reply via DM

Hello @adamh71 , could you let us know a bit more about your device and where you are streaming from in a DM so we can investigate this for you, thank you.

Hello Nisha, thank you for reaching out about this, could you send us a DM with more information so we can investigate your issue.

Hello, could you let us know more about your issue in a DM please, could you also make sure to update the app to its latest version if you haven't done it yet, thank you.

Hello @mango_24, no outages were reported yesterday, could you send us a DM with more information about your issue please? When it happened and on which station/s.

Thank you for your feedback. Apple CarPlay and Android Auto was due on Rayo later this year, so we prioritised adding live station support via CarPlay and Android Auto to our latest app release. Our fully featured connected car experience is coming later this year.

Thank you for your feedback David and apologies for the delay in our reply, if it happens again please DM us so we can talk further about solving any issues you have or answer any question you might come across

Hi David, apologies for the delay, we haven't suffered from any outage this week, if you are still experiencing any issues, please DM us so we can investigate it with you

Hi again Adam, could you send us a DM please so we can discuss this issue further

It is also affecting Smart speakers, a new fix is getting rolled out

We are currently facing an Outage affecting Web and App platforms, developers are working towards a solution, we will keep users updated on all fronts once we have solved it, thank you for your patience 🙏

Hey Gary, sorry to hear this. Could we check what device you're listening on, your OS version and what version of the Rayo app you’re using (to check this, go to the For You page, and tap the settings button), so we can look into this?