Need help on @HelloRayoUK Direct Message us for help

Joined February 2023
Replying to @simoninformby
Hello, thank you for contacting us about your issue, could you please let us know more information about your device and how you use our app please?
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Hello David, thank you for reaching out to us about this, there hasn't been any issue we can recreate on our side. Could you let us know a bit more about which devices and which apps you have been using by DM please?
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You can now listen to our podcasts on the Rayo App, use Airplay on IOS and Casting on Android and build your library with your favourite episodes, shows and stations. Please keep sending us your feedback so we can work on making the app better for you, thank you.
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Hello Gillian, Could you let us know more about it in a DM please? Where do you listen and when your issue started? Thank you.
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Hello Adam, we have sent you a reply via DM
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Hello @adamh71 , could you let us know a bit more about your device and where you are streaming from in a DM so we can investigate this for you, thank you.
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Hello Nisha, thank you for reaching out about this, could you send us a DM with more information so we can investigate your issue.
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Hello, could you let us know more about your issue in a DM please, could you also make sure to update the app to its latest version if you haven't done it yet, thank you.
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Replying to @hallstweets
Hello Dean, thank you for your feedback, our teams are working towards a sleep timer to be added in future app releases, thank you for being patient.
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Hello James, listen again should be implemented shortly on Greatest Hits Radio 60s and fully working, if you have more questions, please contact us via DM, thank you.
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Replying to @arhysunknown
Hello, thank you for contacting us about this, could you send us a DM so we can help you further please.
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Hello, please send us a DM with more information about your situation so we can help you, thanks.
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Hello @mango_24 , apologies for the delay in our reply, we have replied to your DM now, it seems the mail address you are using isn't linked to a subscription, could you reply in private again please.
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Hello, we have replied to your DM, please let us know there.
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Hello @mango_24, no outages were reported yesterday, could you send us a DM with more information about your issue please? When it happened and on which station/s.
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Hello @jamie_ann93 , thank you for raising this, could you send us a DM with more information about this issue so we can investigate it further, thank you.
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Hello @1981TractorGirl Please DM us and we can take a closer look at the problem you have!
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Replying to @njbramley
Hello Neil, please DM us if you are still experiencing any issues with our app so we can help you further, thank you
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Hello, some features like podcast are being worked on and will be integrated later this year, please DM us if you have any other question.
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Replying to @co5design
Hello @co5design, we have not had any outages today. Please DM or email us at [email protected] and we can take a closer look at the problem you have. We can also double check on the free month for you to make sure that was correctly added.
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