The world is big and I want to have a good look before it gets dark. Him/he.
London, England
Joined February 2009
- Tweets28K
- Following446
- Followers1.1K
- Likes906
@July Hey there. I love your cases! Are the classic cases made of the same material as the trunks? The Classic says ‘aerospace-grade German polycarbonate and the Trunk says ‘scuff-proof’. Thanks a ton!
july.com/uk/luggage/trunk-lu…
july.com/uk/luggage/family-l…
@away Hey there. Any plans to bring back personalisation of the suitcase (not just the tag) to the U.K. market?
@ZARA_Care Hey there. I bought these boots online and they arrived faulty with the heel pull broken. Please can you help me so I am able to return these in store? Thanks!
@ZARA_Care Hey there. I returned 4 online items in store today and got an email confirming intake, but I’ve only had 3 of find 4 items confirmed as refunded. Please could you help? Thanks!
@MadeToHelp Hey there. I returned an order to you on 26 October and still haven’t received a refund. Please can you look into this? Thanks.
@YodelOnline Hey there. I have four parcels due to be delivered by you today, however all are showing the update ‘We need some more information about your address. Please chat with us.’ Please can you help get my four deliveries back my on track? Thanks.
@AirCanada Hey. I’ve not received my Aeroplan for 2x flights I completed with you. I submitted a request online for missing points, with your system confirming my full name on the ticket. I then get an email to say my points can’t be added as you can’t find my name… Please help!
Lewis Buxton retweeted
Spend £15 get £5 back with our #ShopSmallUK Offer until 15 December. Terms Apply.
Content captured whilst adhering to all Covid-19 Government guidelines.
@johnlewishelp Hey! I’ve made an online order with you for delivery on Tuesday. Sadly I now won’t be home. Can I amend to another day please? Thanks!
@JackWills_Help Hi team. I’ve returned an online order to you guys but I’ve not yet received a refund. Are you able to advise when I’ll receive it please?
@VictoriaPlumUK Hi. I placed three large orders with you. Two of which I cancelled straight away and another I cancelled before dispatch. This was over two weeks ago and I still don’t have any refund in my account. I’ve also spoken to customer service twice on this. Please help.
@IKEAUKSupport Hi team. I’ve placed a Click & Collect order from your Croydon Store. I’m unable to collect the order myself, but someone else can. How can I authorise someone else to collect it on my behalf?
@IKEAUKSupport Hi team. Please can you let me know about my question? The item is due for collection tomorrow. Thanks.
Watching Trump spiral into a complete and utter meltdown is going to be the highlight of my year! #BidenHarris2020 🇺🇸
@jlandpcustserv Hi team. I was supposed to receive an order from you today before 3pm and it’s not arrived, which now means I won’t get it before next week. Very disappointed and not within 5 days as stated on your website. Please advise.
@jlandpcustserv Hi. Please can you help? This was for a birthday last week, so very disappointing it appears to be lost. Thanks.
.@British_Airways I’ve been waiting over a month for a refund on flights you cancelled. You confirmed a refund was coming over 2 weeks ago, & still nothing. The cancelled flight dates have now past & you still have my money. Please issue me the refund. This is effectively theft.
.@British_Airways I’ve just replied to your DM with the security info you need (as I’ve done numerous times), you then reply with an automated message that doesn’t understand ‘refund request’ & have passed my query onto an agent who requires the security info I’ve just confirmed.