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Medium Support

@MediumSupport

This account is no longer monitored. For support, visit our Help Center and contact us at https://teapawt.net/t.co/bscdRzbUyW.

 San Francisco, CA
help.medium.com
Joined January 2014
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30Media
Photo by Medium Support (@MediumSupport)Photo by Medium Support (@MediumSupport)Photo by Medium Support (@MediumSupport)Photo by Medium Support (@MediumSupport)Photo by Medium Support (@MediumSupport)Photo by Medium Support (@MediumSupport)Photo by Medium Support (@MediumSupport)Photo by Medium Support (@MediumSupport)Photo by Medium Support (@MediumSupport)Photo by Medium Support (@MediumSupport)
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Resolved: This incident has been resolved. stspg.io/l8ych153ypmh?u=1qq9…
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Investigating: We are continuing to investigate this issue. stspg.io/l8ych153ypmh?u=vypd…
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Resolved: This incident has been resolved. stspg.io/3080cc78c70w?u=mkt6…
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Investigating: We are currently investigating this issue. stspg.io/3080cc78c70w?u=wb92…
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Identified: This issue has been resolved. Please go to help.medium.com if you still have issues. stspg.io/tprksdl5rxcw?u=s3rn…
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Identified: Claps are now being restored to the story and stats pages. We continue to investigate further issues. We appreciate your patience. stspg.io/tprksdl5rxcw?u=94m6…
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Investigating: We are aware of an issue impacting the display of all stats, including views, reads, and claps. Please bear with us. stspg.io/tprksdl5rxcw?u=ykyg…
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Replying to @MediumSupport @Medium
Resolved: This incident has been resolved. stspg.io/kz2hhqcxykv6?u=2qmt…
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Investigating: We are investigating an issue where claps are missing from @medium post pages. No claps have been lost, and it is a display issue only. Please bear with us. stspg.io/kz2hhqcxykv6?u=72vh…
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Resolved: This is resolved, and the API is active again. stspg.io/6j1180vm7ws5?u=qmwq…
Medium API unavailable

Medium API unavailable

This is resolved, and the API is active again.

medium.statuspage.io
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Investigating: The API for publishing to Medium is currently unavailable. If you are using any third-party API-based publishing tool, it will not work. We do not have an immediate timeline for when it will be restored. You will need t… stspg.io/6j1180vm7ws5?u=p550…
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Resolved: This incident is resolved. stspg.io/d7pyw2hks4mx?u=14wx…
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Investigating: We're investigating an issue where your stats homepage graph is showing no views or reads for the past 2 days. No data is being lost. Please bear with us while we work to resolve this. stspg.io/d7pyw2hks4mx?u=mvjg…
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Replying to @fagneto
Please submit a request at help.medium.com so we can take a look. Thank you!
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Replying to @LesleyDewarAU
Hi, can you please open a request at help.medium.com so we can understand your issue?
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Replying to @cluelessbandmom
Unfortunately, at this time we don't have passwords. Sorry about that.
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Replying to @muchtypo @Medium
You're trying to put the subject line in the email address field. That is causing the error. Can you put your email address in there instead, and try to resubmit?
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Sorry you are experiencing this. We don't see any inbound tickets from your email on file. How did you contact us?
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Replying to @lukeradel @HalforNY__
Try this: help.medium.com/hc/en-us/art…
Update social media preview cards

Update social media preview cards

When you share a Medium post on social media, a card is created with a preview of your content. Social media websites such as Twitter, Facebook, and LinkedIn look at the initial post data, includin...

help.medium.com
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Replying to @greyskymedia
We apologize for that. Can you open one more new ticket at help.medium.com, and we'll get right on it?
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