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Joined January 2013
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We're really sorry to hear about your experience. Please reach out to us directly at [email protected] – our support team will be happy to investigate your case and assist you further.
Replying to @Boydongood
Thank you for reaching out. We're really sorry for the inconvenience. For most of our customers, the app is now working as expected. However, if you're still encountering any issues, please contact our support team directly at [email protected] — they'll be happy to assist you!
Thank you so much for your feedback! We’ll definitely take it on board and pass it along to the relevant team. However, we can’t say when or if these publications will be added to the Readly catalogue, as the final decision ultimately rests with the publishers themselves.
Replying to @DegenerateGrace
Hi Greg, we can see that our team has replied to your request via email and we can confirm that your subscription has been cancelled. Should you need any more assistance, please reply to our email.
Replying to @DegenerateGrace
Hi Greg, sorry to hear this! While the renewal is in process, cancellation isn’t possible. Once complete, you can cancel following the instructions on our website or in the app FAQ. Our support team is always available to help you at [email protected]. 🙂
Replying to @NeilTollfree
Hi Neil, thank you for reaching out! The last issue of Empire is available on Readly. If you're experiencing any issues, please feel free to contact us at [email protected], and our team will be happy to assist you. 🙂
Replying to @michielvp @readly
Hi Michiel! We can see that you have already been in contact with our customer support team, and while we cannot offer a full refund in this case, we have made our best offer regarding your situation. If you have any further questions, feel free to get back to us via email.
Hi! We apologise for the delay of the newspapers and magazines. This is caused by a technical issue, preventing the new editions to be published automatically. We have a dedicated team working on resolving this as quick as possible.
Thank you for your understanding and patience!
Replying to @JanPieter
Hi Jan,
Oh no! We're sorry to hear this. We ask you to kindly contact us at [email protected] so we can look into what has happened! ✉️
Replying to @mickflieg
Hello! Thank you for contacting us. Feel free to reach us out at [email protected] - our team will be happy to assist you in resetting your password🙂
Replying to @iamandymorris @StylistMagazine
Hi Andy, thank you for your message. The next issue of Stylist (number 611) will be published on Readly on 7th Feb 2024. Please note that there is no January issue for this magazine. Happy reading!
Replying to @Restore_R_Great
Hi Christopher,
We're sorry to hear this! Please contact our support team at [email protected], so we can better look into what's happened and help you further. Thanks!
Replying to @RedJasK
Hi Jasminder, thank you for bringing this to our attention. The latest edition of The Guardian is now live on Readly, and the issue from yesterday will follow shortly. We apologize for any inconvenience and hope you have an enjoyable reading experience!
Hi Steve, thank you for flagging this. the latest edition of The Guardian is now live on Readly, and the issue from yesterday will follow shortly. We apologize for any inconvenience and hope you have an enjoyable reading experience!
Replying to @grozwhit
Hi Ian, thank you for bringing this to our attention. The latest issue of The Guardian is now on Readly, and yesterday's issue will be published soon. We apologize for any inconvenience and wish you happy reading!
Replying to @NeilTollfree
Hi Neil, thank you for bringing this to our attention. The most recent issue of The Guardian is now live on Readly, and the issue from yesterday will be available shortly. We apologize for any inconvenience and hope you enjoy your reading!
Replying to @MrsFlash1
Hi Julie, thank you for contacting us. We can confirm that our support team is available for any questions you might have 🙂 We've just replied to your email, please feel free to get back to us. Wishing you a lovely day!
Hi there,
We upload the magazines onto our platform as soon as we receive them from the publishers. We can happily confirm that the issue is now available for reading at Readly ✨ Allons-y!
Replying to @cassie_eastham
Hi Cassie,
We upload new issues to the Ready platforms as soon as we receive them from the publishers. Unfortunately, the titles are delayed but will be available for reading shortly. We apologise for the inconvenience!
Replying to @yallopeno
Hi there!
There was unfortunately an error with the upload of this issue and it has now been replaced to the correct one. We apologise for the inconvenience - thank you for making us aware! 😊