Because aren't we all? Disgruntled fruit stand employee. Genie Admin or whatever. All thoughts are my own. Spitting up the Kool Aid since '18.
Canada
Joined February 2021
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I am no longer shackled by the fruit stand. I will not be returning to this account. Adios motherfuckers!
Back to a certain fellow admini not doing their fucking job properly... if at all. Now tensions are growing and giving feedback to said admini is basically impossible cause they just feign victim :))))))
...GB isn't allowed to sit at my store, most of us are zoned for visuals and ops support, we're expected to resolve cx issues, repair their faith in Apple as well as their device plus sell AC+ standalone, get biz intros, refer for connected, pitch subscriptions and support PZ.
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I feel like this entire thread is bred out of 0 knowledge of what working on the GB is actually like. You're on the outside looking in and think you've got it worse. Neither of us do. We have different scopes and role descriptions but we're all held responsible for cx experience.
RTR retweeted
Hmm, it’s almost as if cutting hours, not backfilling positions when people leave, and asking the remaining staff to multitask/do one-to-many interactions is having a negative affect on the customer experience. I’m shocked ¯\_(ツ)_/¯
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땡! Not wanting kids means we're capable of CHOICE. Humans, though mammals, are not animalistic and go on pure instinct. You sound so stupid. I also think it's pretty shitty of you to say we're defected humans.
RTR retweeted
Apple Retail is the face of Apple. The face you can punch, slap and spit in with zero repercussion from management.
Fuck that place.
RTR retweeted
At the fruit stand, the annual review process will focus on the one thing you can improve on and ignore the ten you are outstanding with.
...It was already like this where I live. PT has always been expected to have full availability on weekends.
RTR retweeted
Thinking of the customers that come in store ostensibly because they “need help” but in reality they’re lonely and want to talk to someone or at worst they’re horny and want to hit on employees. Now they can do it from the comfort of their home 🙃
Apple Announces ‘Shop With a Specialist Over Video’ Feature for Buying an iPhone macrumors.com/2023/03/14/app… by @rsgnl
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Customer: I don’t know what to do here. Forgive me, I’m not good with technology.
The prompt screen:
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Most of Apple Support T1 seems to be contracted out, so here are some REALLY basic things:
- cannot swap watches in store
- position repair center to Beats, Watch, or AirPods
- CANNOT swap watches in store
- you take Apple ID issues
- CANNOT SWAP WATCHES IN STORE
