Secure Tickets from Authorised Retailers. The self-regulatory body for the UK ticketing industry. If you're buying tickets - look for the STAR.

Joined March 2011
If you have exhausted all options with the ticket seller, please contact us via our dispute resolution service: star.org.uk/dispute-resoluti… Thank you.
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Replying to @afc_rc
Hello, Rob. If we safely received a completed dispute form, you would have received an autoreply acknowledgement of receipt. Please complete the form at star.org.uk/dispute-resoluti…
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Thinking of buying last minute gig or festival tickets? Remember to #TakeFive Avoid links in unsolicited emails /social media posts and book tickets directly with official sellers who are members of @STARticketing
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Buying event tickets? Scammers may text, email, DM or post on social media to advertise fake tickets. Always buy tickets from official sellers who are members of @STARticketing. We're here for you, 24/7 📞08 08 16 89 111 💻victimsupport.org.uk/live-ch… @TakeFive #StopChallengeProtect
If you’re buying tickets remember to follow the Take Five advice. Beware of “too good to be true” offers/prices and book tickets directly through official sellers who are members of the Society of Ticket Agents and Retailers (STAR), anything else could be a scam. #TakeFive
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“We aren’t talking about employees…” That’s clearly untrue as you referred to STAR’s CEO.
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None of STAR’s employees, including its CEO, has ever worked for one of its members and none has ever worked for a ticket agency. We have a board of directors - the STAR Council - elected from the membership by the membership.
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“…of Ticketmaster”? This is completely untrue. None of STAR’s employees have ever been employed by one of its members.
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If you have completed a dispute form on our website then we will be handling this under our @CTSI_ADR approved dispute resolution procedure. We are a small and busy team. STAR is not ‘controlled’ by any one of its many members but has an elected board star.org.uk/about/star-counc…
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Sharing images of tickets, booking confirmation or barcodes may enable others to replicate the ticket, use it themselves to gain entry, or create fake tickets ❌ Check out our safe ticket buying guide here: star.org.uk/buy_safe #bewareofwhatyoushare #LookfortheSTAR
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Criminals target those looking for tickets with scams. Book tickets directly with official sellers who are members of @STARticketing, as anything else could be fraudulent. If you see an offer/price that look too good to be true ask yourself – could it be fake? #TakeFive
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The excitement of a gig, festival or sporting event will disappear if you fall for ticketing fraud. Avoid links in unsolicited emails /social media posts and book tickets directly with official sellers who are members of @STARticketing #TakeFive
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The excitement of a gig, festival or sporting event will disappear if you fall for ticketing fraud. Avoid links in unsolicited emails /social media posts and book tickets directly with official sellers who are members of @STARticketing #TakeFive
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Sign up to your favourite venue, artist or official ticketing provider to receive new event dates and the latest news and offers. It’s a great way to make sure you’re buying your next #tickets from a legitimate ticket seller 🎫 #LookfortheSTAR #buytickets #buysafe
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Criminals don’t care what type of music you’re into. They’ll pretend to be selling tickets to any kind of gig for their scams. Beware of anyone who only wants payment via bank transfer and book tickets directly with official sellers who are members of @STARticketing #TakeFive
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Remember the Take Five advice to avoid ticket fraud: ⚠️ Avoid links in unsolicited emails /social media posts ⚠️ Use the secure payment method recommended by reputable retailers/auction sites ⚠️ Book tickets directly with official sellers who are members of @STARticketing
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Criminals target those looking for tickets with scams. Book tickets directly with official sellers who are members of @STARticketing, as anything else could be fraudulent. If you see an offer/price that look too good to be true ask yourself – could it be fake? #TakeFive
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Hi, Richard. We received your dispute in December and responded to you on 26 January but didn't hear back from you. We will contact you again by email today.