
We're now tweeting under @ServiceSource. Follow @ServiceSource for timely content around #customersuccess & #recurringrevenue
Greater Seattle, Washington
Joined October 2009
- Tweets1.8K
- Following24
- Followers470
- Likes66
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The next evolution of the customer via @tientzuo. snip.ly/5IrI
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[Webinar] @ServiceSource & @mktg4technology discuss the role of communication in #customersuccess on 7/22, register: bit.ly/1pSVl03
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Gain a better understanding and be able to explain CRM's true value to your #sales organization #CRMEvolution ow.ly/xSVvW
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Great turnout for our #sfmug meeting and thank you @servicesource for hosting.
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"How to Ensure Recurring Revenue Through Customer Loyalty" bit.ly/1rrohLZ
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Thank for being a platinum sponsor at #CRMEvolution @servicesource don't forget to send out your VIP code: VIPSER go2.iti.bz/oyh
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Replying to @ScoutAnalytics
@ScoutAnalytics explains that buy to use instead of buy to own is the subscription difference #Subscribed14
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Scout by ServiceSource showcasing at the Zuora #Subscribed14 conference lnkd.in/bfuhD2U
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The Link Between Customer Success and CFO Happiness: It’s All About Gross Margin ow.ly/xxl0f via @scoutanalytics
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.@tientzuo Every industry is shifting, the winners will be those who reinvent themselves for the needs of today’s customers #Subscribed14
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Usage data and customer success tracking: 3 traps to avoid dlvr.it/5pWjjF
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Some #Subscribed14 Sponsor LOVE! @PwC_LLP @GainsightHQ @avalara @Frontera_Conslt @salesforce @Totango @ScoutAnalytics bit.ly/ztime
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.@ScoutAnalytics picking up their gong for Media Technology Provider of the Year. Congrats!
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Glad Matthew Shanahan, VP Product Strategy @ServiceSource speaking @ Connected #Cloud Summit re: #IoT 9/18 in Boston, ow.ly/wxYE0
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Recent Post: New post: ServiceSource integration of Scout Link with Marketo emailexpert.org/?p=5549
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@servicesource @marketo the integration creates a whole new ball game for #customersuccess, adoption and retention. The future looks bright!
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Focus on moving the buyer through THEIR process, not yours. @daviddistef13 #s20c
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Want to be profitable in the #subscriptioneconomy? bit.ly/1cZL485 << @ScoutAnalytics weights in. #usagedata


















