ServiceDock

The COVID-19 Online Retail Scheme that offers grants of up to €40k to Irish retailers for new digital projects is now open (closes 28/09). Watch the video to see how we can help you achieve a step-change using the grant. #Retail #Ireland #COVID19ireland youtu.be/L6O_FnJU5II

We recently updated our explainer video for our retail customer interaction management solution. We would love to hear your feedback on it. #retail #cx #CustomerService #CustomerExperience #customerfeedback #customerengagement vimeo.com/442696639

3 tweets @primark that show a common problem retail customers are experiencing right now. They want/need to chat with store staff before visiting. Enabling consumers to message store staff via WhatsApp or Messenger solves this problem & helps drive sales. #COVID19 #retail

How will you impress your customers when you reopen? These 5 simple #CX measures will keep your customers loyal and safe! youtube.com/watch?v=FJtHbOrh…

How will you impress your customers when you reopen? These 5 simple #CX measures will keep your customers loyal and safe! #customerexperience #maximisestorepotential youtube.com/watch?v=FJtHbOrh…

Wow your customers when you reopen! Reevaluating your store layout is a simple way to significantly improve #CX. #customerexperience #maximisestorepotential ow.ly/Hy0250zu1eu

#COVID-19 is transforming the way customers interact with retail stores. Find out how you can significantly increase footfall when your stores reopen! #CX #customerexperience #maximisestorepotential ow.ly/pzEL50ztS00

Are you putting customer safety first in the #COVID19 crisis? We asked #CX experts how to protect others while maintaining a great #customerexperience. #maximisestorepotential ow.ly/MQf450ztRwR

It's time to start planning: safety must be your business' number one priority when you reopen. Here's how to protect others while maintaining great #CX! #customerexperience #maximisestorepotential ow.ly/Jupo50ztRKt

Are you doing all you can to protect customers today and throughout the #COVID19 crisis? Here's what experts have to say. #CX #customerexperience #maximisestorepotential servicedock.com/how-retailer…

Stores may be closed, but you can make the most of your time in quarantine by rethinking your #CX strategy. How will you wow you customers when they start shopping again?#customerexperience #maximisestorepotential servicedock.com/tips-from-ex…

When reopening your stores play offense, not defense! #CX #customerexperience #maximisestorepotential ow.ly/9JbU50zeUbF

Is the #HighStreet dead in the era of online shopping? No! But #retailers need to get creative, integrating innovative tech with friendly service. Find out how in our latest blog post! #CX #customerexperience #maximisestorepotential servicedock.com/brick-mortar…

What do you do when customers in your stores show flu-like (and potentially #Coronavirus) symptoms? Check out what #CX experts have to say. #customerexperience #retail #maximisestorepotential #COVID19 blog.servicedock.com/prepare…

Learn how your business can prepare for #coronavirus while making sure #CX remains a priority. A special thanks to @soult and @andrewbusby for your help and contributions! #COVID19 #retail #customerexperience #maximisestorepotential blog.servicedock.com/prepare…

Check out our new blog post about @Google's amazing new product, My Business Messaging! Let consumers get in touch with your store seamlessly as part of a great #customerjourney. #CX #customerexperience #retail #maximisestorepotential blog.servicedock.com/how-ret…

Who should be using CXM in a chain store? #CustomerExperience #CX #Retail #restaurant bit.ly/2XyqIXb

5 Methods of Capturing Customer Feedback for Restaurants and Retailers #CX #CustomerExperience #Retail customerthink.com/5-methods-…

5 must-read articles of the week featuring @dgingiss @JeanneBliss @BlakeMichelleM @annettefranz @Bob_Thompson bit.ly/2RpWhfr