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ServiceDock (@ServiceDock) profile picture

ServiceDock

@ServiceDock

Multi-location customer feedback and service via messaging. Capture Feedback - Improve Service - Build Loyalty - Increase Sales #custexp #cx #retailtech

 Dublin City, Ireland
servicedock.com
Joined October 2015
  • Tweets692
  • Following579
  • Followers384
More and more of the world will soon be too hot for humans! Is that not the most terrifying headline? Yet we do so little to stop it from happening. What is wrong with humankind? #climatecrisis #fridaysforfuture #biodiversity theguardian.com/commentisfre…
Canada is a warning: more and more of the world will soon be too hot for humans | Simon Lewis

Canada is a warning: more and more of the world will soon be too hot for humans | Simon Lewis

Without an immediate global effort to combat the climate emergency, the Earth’s uninhabitable areas will keep growing, says Simon Lewis, professor of global change science

theguardian.com
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This is so true. People preaching from their ivory towers while knocking around in Ferraris and Lear jets. #Sustainability #GlobalWarming #ActNow
Greta Thunberg (@GretaThunberg) profile pictureGreta Thunberg
@GretaThunberg4 May 2021
Our so-called “role models”indeed have some work to do. Pretty hard to “solve” the climate crisis without addressing this elephant in the room... #MindTheGap #ClimateJustice
Image from Greta Thunberg (@GretaThunberg)
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As miserable as all these lockdowns have felt... there is a worse future ahead if we don’t take the climate emergency seriously. . #climatecrisis #globalwarming #actnow #lockdown theguardian.com/environment/…
China sandstorms highlight threat of climate crisis

China sandstorms highlight threat of climate crisis

Experts say extreme weather including droughts will become more common as planet heats

theguardian.com
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Money is power. Investors showing ethical considerations in their decision making is extremely encouraging. Consumers are increasingly doing the same with purchases. Ultimately this is how we bring about change. #csr #esg #Sustainability #climatechange bbc.co.uk/news/business-5651…
More big investors shun Deliveroo over workers' rights

More big investors shun Deliveroo over workers' rights

Six top UK investors won't invest in the delivery firm over concerns about workers' rights.

bbc.co.uk
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The climate crisis is the key challenge of our time but it’s far from the only one. Ai ethics is another one that looms large over humankind. One wonders which side tech giants like Google are on? Are they coal miners or wind farmers? #Ai #ethics #google bbc.co.uk/news/technology-56…
Margaret Mitchell: Google fires AI ethics founder

Margaret Mitchell: Google fires AI ethics founder

She is the second senior figure to leave the online giant's ethics unit over the past few months.

bbc.co.uk
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Denmark to build 'first energy island' in North Sea The fact that it won’t be ready until 2033 just shows the importance of planning for the future now. #fridaysforfuture #actnow #climateemergency #globalwarming bbc.co.uk/news/world-europe-…
Denmark to build 'first energy island' in North Sea

Denmark to build 'first energy island' in North Sea

The ambitious and costly artificial island will provide energy for three million households.

bbc.co.uk
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.@ServiceDock, an Irish start-up that has developed a customer feedback platform, has been acquired by French company @critizr. siliconrepublic.com/start-up…
Customer relations platform ServiceDock acquired by Critizr

Customer relations platform ServiceDock acquired by Critizr

Dublin start-up ServiceDock had raised €500,000 from backers and counted a number of large brands among its clients.

siliconrepublic.com
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ServiceDock retweeted
Oisin Ryan (@oisinsryan) profile picture
Oisin Ryan@oisinsryan26 Jan 2021
It’s been a long and very windy road but today I can announce that @ServiceDock has been acquired by @Critizr, one of Europe’s leading retail customer interaction management companies. #startups #Ireland #acquisitions techcentral.ie/critizr-compl…
Critizr completes acquisition of customer messaging start-up ServiceDock - TechCentral.ie

Critizr completes acquisition of customer messaging start-up ServiceDock - TechCentral.ie

Critizr has completed its purchase of Dublin-based retail customer experience and messaging start-up ServiceDock. Financial terms of the deal were not disclosed. Critizr will now integrate ServiceD...

techcentral.ie
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ServiceDock retweeted
CapHorn (@CAPHORNINVEST) profile picture
CapHorn@CAPHORNINVEST26 Jan 2021
One of our portfolio companies @critizr announces the acquisition of Dublin based start-up @ServiceDock ➡️ Read more business.critizr.com/en/blog… #Retail
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It is sickening to think I might be wearing clothes made from cotton someone was forced to pick for free because of their religion. #CSR #UighurLivesMatter China's tainted cotton - New evidence of forced labour bbc.in/381Mhlt via @BBCNews
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Sir David Attenborough: 'Our lives depend' on climate change fight. Enough said! #ClimateCrisis #climatechange #GlobalWarming #ActNow bbc.co.uk/news/science-envir…

Sir David Attenborough: 'Our lives depend on finding a solution'

Sir David Attenborough discusses the climate crisis with the UN Secretary-General António Guterres.

bbc.co.uk
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DON’T BUY STUFF YOU DON’T NEED! The simplest way to help the #ClimateAction movement. #BlackFriday #ActNow #climatechange
Greta Thunberg (@GretaThunberg) profile pictureGreta Thunberg
@GretaThunberg27 Nov 2020
School strike week 119. Today is black Friday. Overconsumption is wrecking present and future living conditions and the planet itself. Don’t buy stuff you don’t need. #ClimateStrikeOnline #fridaysforfuture #schoolstrike4climate #flattenthecurve #FaceTheClimateEmergency
Image from Greta Thunberg (@GretaThunberg)
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One way to positively impact #GlobalWarming is to hold companies to account for their actions. Join the forlivable community today to add your voice! forlivable.com #ClimateAction #FaceTheClimateEmergency #FridaysForFuture #ClimateChangeIsReal #ActNow
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How can @GretaThunberg & her generation effect impactful change? By using their purchasing power to reward companies trying to do good things (even if imperfect) and boycotting those who don’t care. That’s our mission & COVID seemed a good place to start. forlivable.com
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It was great to be interviewed by @UlsterBank for their piece about pivoting your business with two great founders Sonia Neary, Managing Director @Wellola, and Oisin Ryan, CEO @ServiceDock. You can read the piece here: ulsterbank.contentlive.ie/co… #Startup #Pivot #Entrepreneurship – at Kildare, Ireland
Image from Pierce Dargan (@PierceDargan_)
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ServiceDock retweeted
Oisin Ryan (@oisinsryan) profile picture
Oisin Ryan@oisinsryan30 Jun 2020
Creative Ways to Increase Retail Sales During the COVID-19 Pandemic servicedock.com/help-store-a… via @servicedock #retail #reopen #store #ReopenAmerica #COVID19
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ServiceDock retweeted
Shep Hyken (@Hyken) profile picture
Shep Hyken
@Hyken6 May 2020
The internal culture is the secret to delivering customer service. You can have all of the tools and techniques, but if customer service isn’t deeply rooted in the company’s culture, it won’t work.
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"In the world of Internet Customer Service it’s important to remember your competitor is only one mouse click away.", Doug Warner
Image from Dwayne Moore (@DwayneEMoore)
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ServiceDock retweeted
Tony Bodoh (@TonyBodoh) profile picture
Tony Bodoh@TonyBodoh5 May 2020
Setting a target for your customer experience metric is not sufficient for success. You must set a plan of action with your team and take action. TonyBodoh.com #business #entrepreneur
Image from Tony Bodoh (@TonyBodoh)
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ServiceDock retweeted
Tony Bodoh (@TonyBodoh) profile picture
Tony Bodoh@TonyBodoh28 Apr 2020
“The changes of the last ten years are nothing in comparison to the innovations and changes we are about to experience. This next decade will demand more...” TonyBodoh.com #business #entrepreneur
Image from Tony Bodoh (@TonyBodoh)
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