Ujjwal Singhal

Hi Twitter, I have been duped by @ZeptoNow / @zeptocares , I got shipped a fake/stolen product and it felt like a genuine device when I received it this morning. Upon using it for the day, I felt there was quality issues and upon trying to track warranty etc. I realised the product is not what was promised. I am the same guy who went viral for ordering a Laptop via Flipkart Minutes, I have also ordered Google Pixel 10 earlier this year, so this is not my first rodeo ordering high net value items via Quick Commerce. Am I posting here to get my money back? NO… read more to understand the context. The nexus involved in this fraud is amazingly strong, they are able to infiltrate Zepto’s Supply Chain at some point. Unfortunately, the call I did with Zepto Customer Care was not helpful. The staff was not competent enough to understand the issue, so here I am trying to get attention on this matter. If I do not get support from them within 48 hours, I will offer a new AirPods 4 to a random person who retweets & replies to this tweet. Winners every Monday - every week for up to 4 weeks or until this issue is resolved. Meaning, I am not doing this to get my money back, I am doing this to raise the issue. I am willing to burn more money than the Fake Airpods I received is worth, to prove that this is me trying to fight for attention to this matter. Please tag media houses or Zepto Staff if you are aware of them, to help me garner attention. I will add more details to this thread over the next few hours.