Co-founder/CEO @Zapier
Missouri, USA
Joined January 2010
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- Followers26.2K
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Today at ZapConnect, we debut Next Gen Zaps.
One of the most important product moments in @Zapier's history.
With Next Gen Zaps, customers can deploy agent-built Zaps in seconds. Simply describe your problem to your agent and it will build you a Zap that runs automatically, even when your laptop is closed.
Use it from Claude, ChatGPT, etc. to migrate existing Zaps, create new ones, or bring external automations onto Zapier. It's one line of text away.
My two favorite parts:
1. Hardening: Zaps will run the deterministic parts with code not AI. That means more reliability and lower cost.
2. Healing: When a Zap breaks, it falls back to agentic mode and can figure out how to recover without human intervention.
The early data shows how much we still have to learn. But we think it's good enough to share now.
One early access customer told us, "This is what Zaps were always supposed to be: easy."
Now in beta. Let us know what you think: zapier.com/s/ngz-join-wait-l…
Wade Foster retweeted
Gemini 4 Carbon by @GoogleDeepMind is the new top score on AutomationBench: 53.9%
Previous record holder? Also Google, with Argon holding the top spot for a few weeks at 51.3% (a long time in AI)
In our testing, Carbon was strongest on ops, marketing, & finance workflows
Google just beat its own record on our AutomationBench.
Carbon hit 53.9%, just 4 weeks after their Argon model scored 51.3%.
Big month for @GoogleDeepMind and @OfficialLoganK.
Carbon's biggest gain over Argon is Finance (60%, up from 48%). It's also super strong for Operations (68%) and Marketing (64%).
It's weaker for Support (46%), and Argon still leads on HR.
I'd recommend running Carbon on Medium effort. Medium scored 53.0%, about the same as High, for about $1.65 a task. Even at Medium, Carbon beats Argon on High (51.3%) at about the same price ($1.70 a task).
Each lab has shipped different models for different jobs. If you run just one model (or lab) across the whole company, you're leaving points on the table somewhere.
Use any AI with @Zapier, and use Zapier anywhere you build with AI.
Wade Foster retweeted
Zapier's AutomationBench is now on @FireworksAI_HQ's Specialized Intelligence Index!
Agents work across 47 simulated apps spanning sales, marketing, ops, support, finance, & HR
We grade whether they correctly finished the workflow, so teams can pick models on what gets done 🤝
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Wade Foster retweeted
Most recruiters spend every waking hour sourcing top candidates, so Blue Castle Agency built a workflow for it that never sleeps
Here's the breakdown 👇
CEO Curtis Key uses Claude and Zapier MCP to:
• Pick active jobs from the ATS
• Read what the team knows about each role
• Use Blue Castle’s sourcing tools to build candidate lists
MCP connects Claude to the ATS, sourcing tools, and sheets without a custom integration for every app
Then he moved the repeatable, scheduled work out of Claude chat, so AI only handles judgment (and Curtis only pays for the AI that matters)
His Next Gen Zaps:
• Log each closed-won deal to a sheet for tracking active clients
• Build prep sheets for the day's candidate screening calls
• Post a morning note in Slack
When people ask for an agent, they usually want a workflow.
But AI agents are for judgment. Automations are for anything that repeats…
The trick is just using your agent to build those workflows. One prompt and the agent builds a Zap to solve it, hosted on Zapier.
An automation gets that done cheaper, and the same way each time. No guessing.
Zapier gives the agent the parts that need judgment and lets a workflow run the rest. That costs 71% less to run than sending every step through a model.
Personal agents like Claude Duet, Muse, and Grok Bot are where people start now. Zapier works in all three, giving you access to 9,000+ apps you can connect to your workflows.
Use the agent to design the job, then let a Zap run it. Just tell your agent to connect @Zapier MCP.
Zapier is an official @SpaceXSI launch partner.
Just tell Grok Bot what you want to build. Instant access to 9,000+ apps through @Zapier.
Grok Bot can build automations, and Zapier hosts them. Each one runs on a trigger, deterministically (the same steps every time), so it's faster and costs less than having AI do the work on every run.
@ckor showed the team an example: @Bot set up a Zap on its own for a job that ran on every new email. Without Zapier, Grok Bot would have had AI check his inbox constantly. But the Zap, an automation, only runs when a new email shows up. Grok Bot picked the cheaper path.
Connect Zapier once and your agent can work in the tools your company runs on. That's 30,000+ actions it can take without connecting each app one by one or building an integration.
Companies need rules before handing personal agents real work. With Zapier, admins pick which apps and actions each team can use.
Just send this post to your Grok Bot and tell it to install Zapier.
Meet Claude Duet, Anthropic's new proactive agent.
Zapier is one of the official connectors at launch.
That means with one prompt, Duet can build an automation and run it on Zapier.
We call these Next Gen Zaps. Predictable parts run as code and AI only handles judgment, so workflows run as much as 90% cheaper through Zapier. Plus if something breaks, an agent works out a fix and keeps it running.
Zapier gives Duet 9,000+ apps to work with. Connect once and use the apps already connected in your Zapier account (you pick which)
@ClaudeAI's Duet is in research preview for US Pro and Max subscribers, waitlist only for now.
Don't have Duet yet, but use Claude? @Zapier works anywhere you build.
Just add Zapier under Settings > Connectors.
Trick for finding the AI automations to build first:
High value, easy to ship (top right of this grid)
This is one of the ways we help enterprise customers pick their first AI projects. By mapping their priorities.
Every idea gets scored on two things: what it's worth, and how hard it is to ship. Then it lands in one of four boxes:
1. Fund first: high value, easy to deliver
2. Second wave: high value, harder build. Scope these, then commit
3. Filler: easy to deliver, low value
4. Skip: low value, hard to deliver
(Keep in mind the above portfolio is just an example, but will help you think through your own automations)
Start in the top right. What sits there for you and your business? That’s what to prioritize.
Just send this tweet to your agent, connect @Zapier, and let it build the automations with Next Gen Zaps.
Full framework, including the scoring rubric to build your own grid: zapier.com/resources/guides/…
Wade Foster retweeted
This enables a lot of very cool stuff
Time to connect your Grok bot to 9,000+ more apps 🔥
• Tell it "@bot add Zapier plugin"
• Approve the sign-in
• Put it to work in the apps you already use
Build a Zap right from Claude, ChatGPT, Muse, Grok Bot, and more.
That's Next Gen Zaps, and it just had its biggest week yet.
Describe it once. @Zapier builds and runs it, even when your laptop is closed. It picks the apps, wires up the steps, and deploys the Zap for you. Then it keeps running on its own.
3 big differences:
1. Predictable: the steps that don't need AI run as code
2. Easier than ever to build: you describe it in plain language instead of building step by step
3. It fixes itself: if a run breaks, an agent works out a fix and tests it (the bigger changes ask you first)
Open beta is coming soon. In the meantime, request early access here:
zapier.com/workflow/early-ac…
Wade Foster retweeted
Excited to team up with @MavenHQ on this!
Free live lessons from some of our power users, including @wadefoster (CEO @zapier), on how to use @meetgranola to save time, supercharge the rest of your work, and get more done once the meeting ends
Connect your Grok Bot to 9,000+ more apps.
Just tell it “@Bot add Zapier plugin” 👇
It'll connect @Zapier for you. Just approve the sign-in, then put it to work in the apps you already use.
That includes the apps your business runs on, but don't have their own Grok Bot plugin: Google Ads, Facebook Lead Ads, Instagram, Mailchimp, Pipedrive, Marketo, NetSuite, and thousands more.
Anywhere you build, Zapier connects the tools you need.
A few @Bot prompts you can try once Zapier is connected:
1. “Connect to any tools in Zapier and roast me based on what you find”
2. "Scan the newest Mailchimp subscribers for open deals in Salesforce and flag them”
3. "Add this week's Google and Facebook Lead Ads signups to one list and post it in the sales team Slack channel”
4. "Find every Pipedrive deal that hasn't moved in 2 weeks and draft follow-up emails for my review"
5. "Check BambooHR for new hires starting next week and draft a welcome note for each one”
Wade Foster retweeted
1. Start with AI to figure out the job
2. Move the steps that repeat into deterministic automation (this uses fewer tokens over time)
3. Keep AI in the parts that need judgment
Do it all in one workflow in Zapier 🤝
Wade Foster retweeted
LOVE THIS!!!!! More of this!
Zapier is a launch partner for the Personal Agent Protocol:
A new open standard from @SierraPlatform and @Meta for how personal AI agents work with companies.
A growing share of your customers will reach you through an agent, and they'll never open your website. The Personal Agent Protocol gives agents a direct way in.
Here's what it means for your company:
1. Every agent says who it's acting for, so you know which customer is on the other end.
2. Your customer decides what the agent can do: look things up, or take action
3. You decide where agents can work: your website, your APIs, or your own agent.
The companies that are easy for agents to work with? Will win that customer. The rest get skipped without ever knowing they were in the running.
@Zapier has spent 15 years getting software to work with other software. This is the evolution of that job.
This is a work in progress, and a lot will change. But the rules for how agents work with companies are being written right now, and we want to help write them.
Zapier is a launch partner for the Personal Agent Protocol:
A new open standard from @SierraPlatform and @Meta for how personal AI agents work with companies.
A growing share of your customers will reach you through an agent, and they'll never open your website. The Personal Agent Protocol gives agents a direct way in.
Here's what it means for your company:
1. Every agent says who it's acting for, so you know which customer is on the other end.
2. Your customer decides what the agent can do: look things up, or take action
3. You decide where agents can work: your website, your APIs, or your own agent.
The companies that are easy for agents to work with? Will win that customer. The rest get skipped without ever knowing they were in the running.
@Zapier has spent 15 years getting software to work with other software. This is the evolution of that job.
This is a work in progress, and a lot will change. But the rules for how agents work with companies are being written right now, and we want to help write them.
If you're using Grok Bot, add the Zapier plugin!
Instant access to 9,000+ more apps.
If you've tried it, share what you're building.
Wade Foster retweeted
.@zapier (my favorite automation platform) is aggressively good at listening to user feedback, trying things to see if they work and getting rid of them if they don't, and understanding what their users actually want. They've leaned in hard and fast to the AI era in automation and in building automations. Love seeing them thrive
Zapier MCP is growing 4x faster than Zapier did at a similar scale.
People want to build from anywhere and everywhere.
For most of @Zapier's 15 years, you opened the Zap editor, picked a trigger, and wired up each step yourself.
But now people start wherever they use AI: Claude, ChatGPT, Muse, etc. They describe what they need, and the AI reaches their apps through Zapier MCP.
Every new AI tool becomes a front door to Zapier. In Muse's launch week, more people added Zapier MCP there than to ChatGPT.
All of that growth is still what our team calls "fingertip work." Someone asks their AI to do one thing in their apps, Zapier MCP does it, and then it waits for the next request.
The next frontier is automations that run on their own... That's 𝗡𝗲𝘅𝘁 𝗚𝗲𝗻 𝗭𝗮𝗽𝘀, in early access now.
Describe the job once, wherever you build, and it deploys a Zap that keeps running after you close the chat (or the laptop). It can even fix itself if something goes wrong. We're bringing Zapier to a whole new world of builders.
If you want to last 15 years in tech, you have to reinvent yourself.
To try Next Gen Zaps early, join the waitlist here: zapier.com/s/ngz-join-wait-l…
Zapier MCP is growing 4x faster than Zapier did at a similar scale.
People want to build from anywhere and everywhere.
For most of @Zapier's 15 years, you opened the Zap editor, picked a trigger, and wired up each step yourself.
But now people start wherever they use AI: Claude, ChatGPT, Muse, etc. They describe what they need, and the AI reaches their apps through Zapier MCP.
Every new AI tool becomes a front door to Zapier. In Muse's launch week, more people added Zapier MCP there than to ChatGPT.
All of that growth is still what our team calls "fingertip work." Someone asks their AI to do one thing in their apps, Zapier MCP does it, and then it waits for the next request.
The next frontier is automations that run on their own... That's 𝗡𝗲𝘅𝘁 𝗚𝗲𝗻 𝗭𝗮𝗽𝘀, in early access now.
Describe the job once, wherever you build, and it deploys a Zap that keeps running after you close the chat (or the laptop). It can even fix itself if something goes wrong. We're bringing Zapier to a whole new world of builders.
If you want to last 15 years in tech, you have to reinvent yourself.
To try Next Gen Zaps early, join the waitlist here: zapier.com/s/ngz-join-wait-l…