WorkFlex Solutions (@WorkFlex) header
WorkFlex Solutions (@WorkFlex) profile picture

WorkFlex Solutions

@WorkFlex

See how WorkFlex Intelligent Intraday Automation maximizes call center agent scheduling flexibility and optimizes your staffing levels.

 Cincinnati, OH
workflexsolutions.com
Joined March 2011
  • Tweets592
  • Following331
  • Followers284
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Photo by WorkFlex Solutions (@WorkFlex)Photo by WorkFlex Solutions (@WorkFlex)Photo by WorkFlex Solutions (@WorkFlex)Photo by WorkFlex Solutions (@WorkFlex)Photo by WorkFlex Solutions (@WorkFlex)Photo by WorkFlex Solutions (@WorkFlex)Photo by WorkFlex Solutions (@WorkFlex)Photo by WorkFlex Solutions (@WorkFlex)Photo by WorkFlex Solutions (@WorkFlex)Photo by WorkFlex Solutions (@WorkFlex)
Preview of the new @WorkFlex WFM mobile app by @ExTiffany from @SWPP_WFM Conf via @ccpipeline blog bit.ly/17Pk2p0 #cctr #custserv
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WorkFlex Solutions retweeted
Sheri Greenhaus (@srgreenhaus) profile picture
Sheri Greenhaus
@srgreenhaus22 Dec 2014
What is the correlation between customer satisfaction & agent sat, attrition, absenteeism dld.bz/d3GNG @workflex #WFM #CCTR
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WorkFlex Solutions retweeted
Carri Craver 💃 (@ccgirl) profile picture
Carri Craver 💃@ccgirl19 Aug 2014
Enjoying cranking away on #ux designs for @WorkFlex. Their scheduling product for large customer service agent teams is amazing!
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WorkFlex Solutions retweeted
Daniel Hong (@D_Hong) profile picture
Daniel Hong@D_Hong6 Jun 2013
MT @DomTavassoli @Gareth_Herschel For every 1% you increase service agent satisfaction, you also increase CSAT by over half a % #gartnerCRM
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WorkFlex Solutions retweeted
TELUS Digital (@TELUS_Digital) profile picture
TELUS Digital@TELUS_Digital16 May 2013
#Infographic: How contact center staff handle intraday management challenges (via @CustomerThink) ow.ly/l3NHW #callcenter
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WorkFlex Solutions retweeted
DMG Consulting LLC (@DMGConsultLLC) profile picture
DMG Consulting LLC@DMGConsultLLC12 May 2014
Tomorrow at 1 PM EDT: The Workforce Intelligent Contact Center Webinar featuring @dfluss and @inContact. Register now bit.ly/1ge7Lhj
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WorkFlex Solutions retweeted
Forrester (@forrester) profile picture
Forrester
@forrester5 May 2014
Start you digital business transformation from the customer perspective. Replace inside-out thinking with #outsidein thinking. #forrforum
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WorkFlex Solutions retweeted
Forrester (@forrester) profile picture
Forrester
@forrester5 May 2014
Target the mobile moments that matter and use systems of engagement to do it well. #forrforum #mobilemindshift
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WorkFlex Solutions retweeted
CincyTech (@Cincy_Tech) profile picture
CincyTech@Cincy_Tech13 Mar 2014
Call center optimization software company @WorkFlex raises $3M Series B round ow.ly/uxWMs #startup #cincinnati
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WorkFlex Solutions retweeted
Execs In The Know (@ExecsInTheKnow) profile picture
Execs In The Know@ExecsInTheKnow13 Jul 2011
How can you improve customer service? Dilbert gets an answer http://ow.ly/5ju4V
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WorkFlex Solutions retweeted
CCW Digital (@CCW_Digital) profile picture
CCW Digital@CCW_Digital12 Jul 2011
"Know what your #customers want most and what your company does best.Focus on where those two meet"Kevin Stirtz #Quotes http://bit.ly/iVu4vF
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WorkFlex Solutions retweeted
Howard Getson (@hgetson) profile picture
Howard Getson
@hgetson12 Jul 2011
The people who are crazy enough to think they can change the world are the ones who do.
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WorkFlex Solutions retweeted
Kate Nasser (@KateNasser) profile picture
Kate Nasser@KateNasser11 Jul 2011
One of the greatest gifts you give to another is your undivided attention. ~Kate Nasser #quote #peopleskills #leadership #listening
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WorkFlex Solutions retweeted
Greg Levin (@greg_levin) profile picture
Greg Levin@greg_levin11 Jul 2011
Don’t tell customers what they want to hear. Tell them what you’re going to DO – then do it quickly & kindly. #custserv #cem
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WorkFlex Solutions retweeted
Intradiem (@Intradiem) profile picture
Intradiem@Intradiem6 Jul 2011
Here's a new Knowlagent white paper, "Top Shrinkage Offenders." Check it out! http://fb.me/Zo7vhism
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WorkFlex Solutions retweeted
Greg Levin (@greg_levin) profile picture
Greg Levin@greg_levin5 Jul 2011
Don’t alienate your “average” agents – reward & recognize true progress as much as top performance. #custserv #cctr
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WorkFlex Solutions retweeted
Dan Rockwell (@Leadershipfreak) profile picture
Dan Rockwell@Leadershipfreak1 Jul 2011
You end well by deciding to serve rather than be served. http://tiny.ly/VLT2 - Start Right & End Well
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To your friends be loyal, to your clients be honest, to your colleagues be encouraging. - @malfletcher #BeTheOne
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Authentic leaders don't lead out of obligation but from a desire to make things different and better. - @LeadToday #cxp
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WorkFlex Solutions retweeted
Greg Levin (@greg_levin) profile picture
Greg Levin@greg_levin27 Jun 2011
If top #custserv reps were paid what they were worth, they’d be teeing off with your C-Level execs each weekend. #cctr #leadership
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