The #1 Rated Customer Experience Platform for Frontline Teams.
Portland, OR
Joined October 2014
- Tweets1K
- Following902
- Followers2.3K
- Likes3.5K
AskNicely retweeted
@AskNicely Launches #Benchmark Program smartcustomerservice.com/Art… #crm #cx #cctr #contactcenter #custserv #customerservice
AskNicely retweeted
@asknicely has launched the world’s first frontline success platform, which allows hospitality businesses to use feedback to enable employees to focus on changing behavior and make every service interaction better.
#hotels #tech #technews #technology
ow.ly/VHWO50JCJ9A
AskNicely retweeted
AskNicely answers how companies can best connect with frontline workers tcrn.ch/3HNBs6L by @christinemhall
AskNicely retweeted
@asknicely asked us how we create a customer-obsessed business culture. Megan Mayfield, our #businessdevelopment director, was quoted in the blog post. 😃 Read the list of 20 tips to inspire your own #companyculture in 2020. bit.ly/2EMhP0a #TractionLove
AskNicely retweeted
We had a lovely time speaking with @nicelyaaron about his experience growing @asknicely in #PDX, his next move to Portland's central eastside, and maintaining culture across the globe. jll.link/60131OzwP @NATPDX
AskNicely retweeted
Customer Experience Continues To Get Better Even If Loyalty Doesn’t buff.ly/36d9tLL via @Forbes #Custexp #leadership #loyalty
9 in 10 businesses say they are competing primarily on the basis of customer experience. @Calabrio
This is good news for customers!
AskNicely retweeted
It’s pretty amazing how you can spin up, manage (from your phone) and significantly scale an e-commerce business these days.
Wish @drip had an app though :)
AskNicely retweeted
@TryFleet @PayRange @asknicely @bumped @workwithopal @meetcircle @OpenSesame @lytics @airship @vacasarentals Congrats on being featured in our 2020 Best Tech Startups in Portland (Oregon)! thetechtribune.com/10-best-t…
AskNicely retweeted
End of summer and back to school also means ramping up hiring for a lot of folks. Plenty of new gigs available on the job board @heykoan @monsoon_inc @Workday @TheDyrt @asknicely @panic @bravecare #pdxjobs jobs.siliconflorist.com/
AskNicely retweeted
Strengthen your customer relationships by collecting real-time customer feedback to power meaningful #CustomerExperiences. Checkout @asknicely extension for #ZohoDesk: zcu.io/KoT6
@ZohoDesk #zoho #CX #HelpDesk #NPS
AskNicely retweeted
😎 All the cool kids are on the TechCrawl buff.ly/2y2NB5N 😎 @jamasoftware @lytics @Zapproved @radarfirst @altsourceinc @bumped @asknicely @cvent @iovation @cloudability @streem_pro @SmarshInc @vacasarentals @TheTechAcad AND MORE!
AskNicely retweeted
You must find out what makes you different and unique compared to your competitor. Whatever it is that makes you different, make sure the customer knows about it and, just as important, appreciates it.
AskNicely retweeted
Who wants to join @OrchestraSoft @BradWindecker @asknicely @ActOnSoftware at the Tech Bowl for Kids' Sake on August 13? Our CEO @beachpace challenges all local tech CEOs & @techoregon companies to give kids a chance to strike it BIG in life! classy.org/campaign/2019-tec…
AskNicely retweeted
PDX up-and-comer ⭐️ @asknicely ⭐️ is in 👌 buff.ly/2NJsUGq Who's next?? #pdxtechcrawl #pdxtech #pdxjobs
AskNicely retweeted
📈 When your business is growing, what actions do you take to ensure customers still get a great experience from your team? CX experts at @SalesLoft, @asknicely & @FrontApp share their advice for teaming up to make customers happy. frontapp.com/blog/2019/02/27… #cx
AskNicely retweeted
The #CustomerExperience: 8 Ways You’re Killing The Romance buff.ly/2LCH8aO via @Forbes #businesstips
Customers hate friction. If that means investing in & learning a new system to ensure customer spends the least amount of time navigating through your channels—do it.
AskNicely retweeted
The Science Of Smiles, Real And Fake n.pr/2Lifqiz "service workers who felt compelled to slap on a smile for customers all day had a higher risk of heavy drinking after work." Yikes! #NPR @asknicely
AskNicely retweeted
What are some great tools for delighting your customers?
@Jasondemant recommends tools for...
⭐️Customer Service (@zendesk)
⭐️Customer Messaging (@intercom)
⭐️NPS Tracking (@asknicely)
⭐️Email (@mailchimp, @ampjar)
Learn More 👇
AskNicely retweeted
Stress Sucks.
For a long time, I never used to feel stressed or anxious. But sometimes life seems to throw a curve ball and you start to get older, have more responsibilities, family, home, business, cleaning, food, fixing, finances…
AskNicely retweeted
Alex Wong of @asknicely giving advice on NPS surveys: Send from your domain, make it personal in the subject line, send at the right times. A good response rate is 20-40%. #pulse19 #InnovationTheater