Automated testing, training, and monitoring for voice. Founder and CEO @jpkbst
Orlando Fl and San Francisco
Joined December 2016
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With Bespoken, you can achieve peace of mind knowing that your LLMs are reliable, delivering correct information, & safeguarding your customers from misleading or harmful responses. Unlock the full potential of LLMs! Learn more & sign up for a free trial 👉shorturl.at/bpQX3
ALT https://shorturl.at/bpQX3
🔮 Introducing The Testing Wizard: The Ultimate Automated Testing Tool for Chatbots and IVR! 🔮
This tool simplifies test case creation for #chatbots and #IVR. 🗣️ Sign up for the beta version now and revolutionize your testing process! shorturl.at/loqMZ 🚀
Monitoring the performance of your conversational AI application is crucial for providing a seamless user experience. Our latest blog post covers key areas to monitor, including user behavior, feedback, availability, and utterances. Learn more at 👉bit.ly/3Zo9IxS
Create high-performing conversational AI apps with effective model management. Our latest blog post covers the 4 essential steps for speech recognition, natural language understanding, generation & text-to-speech processing. Don't miss out! Read now 👉 bit.ly/3FJsTuU
Excited to meet you at #EnterpriseConnect! @jpkbst, @artemerritt & @RKirkOwen from the Bespoken team will be there next week and ready to chat about how we can help enhance your conversational AI journey. Schedule a meeting with us now! 👉 bit.ly/3lt53g8
Happy #StPatricksDay, friends! 🍀🌈 Let's celebrate the luck of the Irish and all things green today! At Bespoken, we're feeling extra lucky to have such amazing clients and partners. Wishing you a day filled with laughter, joy, and plenty of Guinness! Sláinte! #LuckOfTheIrish
Looking to enhance your Conversational AI skills? Check out our comprehensive guide on managing conversational AI apps! From identifying key business goals to setting well-defined metrics and building a roadmap, this guide has got you covered 👉bit.ly/3JKbCEj
We are excited to partner with @awscloud Amazon ChimeSDK and work with @speech_ai and team on helping customers deliver high quality IVR/IVA solutions.
With great pleasure I want to share that @bespokenio is now an #AmazonChimeSDK partner. @JohnKelvie, @artemerritt & team are building a great product to build, test, and monitor IVR/IVA Solutions. If you're thinking of positively impacting containment in your customer journey, talk to #BeSpoken.
bespoken.io/blog/announcing-…
@amazon @awscloud @AWS_Partners @SamAndHawk @JennieTietema #amazon #aws #awscloud #cloudcommunications #buildwithchimesdk #AmazonCommunicationDeveloperServices #AmazonCDS #ivr #iva #partners #partnersmakemorepossible
Happy Pi Day! 🥧🎉👨🔬 Celebrate the significance of π in STEM with Bespoken's voice automation platform. Start your free trial today and explore the exciting possibilities of voice technology 👉bit.ly/408VOAj #PiDay #VoiceTech
Did you miss our panel on Conversational AI in Travel & Hospitality? Catch up on multimodal, omnichannel interactions, personalization & context, and the role of generative AI including large language models & ChatGPT. Learn more & watch the replay here 👉bit.ly/3IZ0D9M
Excited to meet you at #EnterpriseConnect! @jpkbst, @RKirkOwen, and @artemerritt from the Bespoken team will be there and ready to chat about how we can help enhance your conversational AI journey. Schedule a meeting with us now! 👉bit.ly/3krInfN
Exciting news! 🎉 Bespoken is now available in the @IBMWatson Cloud Catalog, now you can quickly test and optimize your chatbots & IVR systems for an exceptional customer experience. Head to the @IBMcloud Catalog now and get started with Bespoken 👉 bit.ly/3klFsW4
Don't miss out on this exclusive panel TOMORROW, Feb 21 at 10AM PT 1PM ET featuring industry experts in #ConversationalAI in the Travel & Hospitality industry!✈️ Hear from experts from @bespoken @Vonage @PwC, and @Aeromexico. Register now 👉bit.ly/3JUuLUQ @artemerritt
Spread the love this VDay! 💝Give your customers a flawless experience with our AI-powered voice and chat testing, training, and monitoring services. Let us be your partner in delivering exceptional customer experiences. Sign up for a free trial today! 👉bit.ly/3xjSDtt
Join the conversation on the future of #ConversationalAI in the Travel & Hospitality industry!✈️ Hear from experts from @bespoken @Vonage, @PwC, and @Aeromexico on the power of Chatbot, IVR systems & Voice Assistants.📆 Feb 21st ⏰10 AM PT Register now👉 bit.ly/3JUuLUQ
Take your IVR to the next level with #Bespoken's new Accuracy Tester! 🎯 Compare popular ASR providers & optimize for customer satisfaction.🗣️Get ready for flawless interactions!🚀 Try the Accuracy Tester now 👉bit.ly/40Ee2Lm #IVR #ConversationalAI #CustomerExperience
We're beyond excited to announce that @artemerritt is our new CMO. He's a seasoned pro in the industry and will be taking our sales & marketing to new heights! Let's give him a warm welcome as we continue to dominate the AI-driven space.🚀 Learn more 👉 bit.ly/3irsvsG
Struggling with the accuracy of your ASR and NLU? Bespoken Accuracy Testing can help you boost the ROI of your Call Center! Contact us now for a free consultation 👉 go.bespoken.io/bookme
ALT #testing #IVR #ContactCenter #NLU
Can your contact center handle bursts of traffic? Do you have enough agents in a queue? Is all your call routing working correctly? What happens to queue times when you bring on new channels such as SMS and webchat? Talk to Bespoken to get answers 👉bit.ly/3Qm2Dds
John Kelvie CEO of Bespoken on the Value of Automated Testing for Voice Assistants - Voicebot Podcast Ep 256 - Voicebot.ai voicebot.ai/2022/05/24/john-…