@consumerprotector (@consumerprote17) header
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Looking out for the citizens of JHB! Reporting the good, the bad & the ugly. Rewarding good service providers who offer efficient honest and friendly service!

Sandton, South Africa
Joined February 2017
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Replying to @CityPowerJhb
THIS IS ABSOLUTELY UNACCEPTABLE! Why are you guys NOT SECURING THE BOX? Second time in 48 hours! Why don’t you guys have someone GUARDING THE BOX? Now9pm on a Fri day night, here we all sit once again in the dark! Wed night the same thing happened and it took 21 hours to repair?
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@consumerprotector retweeted
Replying to @CityPowerJhb
@CityPowerJhb once again!! Power off in Bramley. This is the second time this week! This is NOT OKAY !! @CityofJoburgZA this is your so called world class African city???! IT IS NOT WORLD CLASS!!
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@consumerprotector retweeted
Replying to @CityPowerJhb
@CityPowerJhb Bramley off again please guys!! My mother relies on an oxygen machine! This heat also doesn’t help anyone with breathing issues! WHAT IS GOING ON? Three times in three weeks??
Replying to @CityPowerJhb
@CityPowerJhb power went off in Bramley! Any reason as to why? Come on guys! We’re paying for a service and not getting it. @CityofJoburgZA once again this is your so called world class African city? More like world embarrassment of an African city!
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@consumerprotector retweeted
Replying to @FNBSA
@FNBSA @Rb__sa I am FUMING!!! Literally going to blow my lid! HOW DISGUSTING CAN YOU BE @FNB!! My mother is 87 years old and you have charged R 8.00 per declined transaction??? WHERE IS THE NOTIFICATION? WHY SO MANY? What’s this R200 charge?? YOU ARE DESPICABLE! I am ANGRY😡
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@consumerprotector retweeted
Replying to @FNBSA
@FNBSA @Rb__sa @wendyknowler @consumerprote17 @Radio702 BLAH BLAH BLAH! So not good enough. This long email with absolutely no solution to their silly little R 2.00 fees! It just rubs me up the wrong way! Stealing money for non FNB eft transactions?! Money grabbers!
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Let’s hope it’s not a long drawn out process! I do not understand why the substation “tripped” but it just should NOT HAPPEN! @CityofJoburgZA nothing world class about JHB! It will never be world-class sadly! Not until things like electricity and water are stabilized.
#CityPowerUpdates #CityPowerOutages #AlexandraSDC Sebenza Substation: Power tripped affecting Alexandra Substation, Cydna Substation, and Gresswold Substation. The team has been notified and will be dispatched to investigate the cause of the outage. Customers from 1st - 22nd Avenue, between London and Joe Nhlanhla, Lombardy East, Kew, Lyndhurst, Savoy, Bramley, Bramley park, Bramley view, Waverly, Melrose, Illovo, Inanda, Highlands North, River park, Tsutsumani, Far East Bank, East Bank, West Bank, Extension 7 - 9, and surroundings are affected. Updates will be provided as new information becomes available. City Power remains committed to restoring the power supply to all affected customers as safely and efficiently as possible. Follow the Alexandra SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029VaQ… as well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00. ^ZD
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Replying to @DStv
@DStv @wendyknowler where does this leave premium subscribers who pay allot for all these channels! @DStv will have to reduce their subscriptions OR give options to downgrade to lower packages BUT include the MNET channel! Face it @DStv you gotta offer something in place! Right?
Replying to @DStv
@DStv @DStvCare does this mean a huge chunk of monthly premiums with be reduced? I am sure MILLIONS of premium subscribers are all asking the same questions! If not I think you will have a mass cancellation of loyal subscribers! 😢 So angry 😡
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Going two days without power!! Well done @CityPowerJhb for being incompetent ! It’s disgusting that we’re going into the second day without power!
#CityPowerUpdates #AlexandraSDC Gresswold Substation The test branch team is on its way to locate fault, causing an outage for customers in Bramley Park, Granville Place, Park Glen, and possible surroundings. This follows an unplanned power disruption reported last night due to a faulty cable. More details will be provided once the test branch team is on-site. We apologise for the inconvenience caused and appreciate your patience. Note: To avoid the risk of potential damage or inrush current incidents during the restoration process, customers are requested to unplug all electrical appliances during outage^NN
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Guys you’ve left us without power now going nearly 24 hours! @CityPowerJhb NOT GOOD 🤬 Really so inconvenient and annoying!
#CityPowerUpdates #AlexandraSDC Gresswold Substation: Wynberg North distributor tripped due to a cable fault affecting customers in Bramley, Wynberg and surrounding areas. The test branch team will be requested in the morning to locate the fault. Repairs will commence once it is located. We apologise for the inconvenience caused. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi or through our call centre on 011 490 7484 /0800 202 925. Updates will also be available on our WhatsApp channel : whatsapp.com/channel/0029VaQ…^HN
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There is no rain today?? Sow what has whether got to do with power outages? 😳
#CityPowerUpdates #AlexandraSDC *Please note that inclement weather conditions may affect our response time to outages, and as a result, repairs and restorations may be delayed* *Rosebank Substation* The test branch team is currently on-site locating faults, causing an outage for customers in Hyde Park, parts of Illovo, and possible surroundings. Repairs will resume once the faults have been successfully located. We apologise for the inconvenience caused and appreciate your patience. Note: To avoid the risk of potential damage or inrush current incidents during the restoration process, customers are requested to unplug all electrical appliances during outage^NN
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@consumerprotector retweeted
Replying to @CityofJoburgZA
@CityofJoburgZA this world class African city you refer to has now left us without power going 12 hours! NOTHING WORLD CLASS ABOUT JOHBURG! @CityPowerJhb it’s a DISGRACE! My mother relies on oxygen and hasn’t had any oxygen since 11pm last night! SHAME ON YOU JOHBURG!
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This is not the first time this has happened! Eish! @DStv
Replying to @DStv
@DStv this is what we’re paying nearly R 1200 a month for?? What is this now? Downloaded 3 times and cannot watch it! NOT WHAT WE PAY FOR! 🤬😡🤬
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Replying to @CityPowerJhb
@CityPowerJhb power is off again in Bramley. I believe it’s all around too. Please can you let us know what the issue is and why this is happening and when we will have power ? It’s beyond ridiculous. My Mom relies on OXYGEN to breath! NO POWER, NO OXYGEN! And yet, we still pay!
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@CityPowerJhb @CityofJoburgZA WE ARE FAR FROM A WORLD AFRICAN CITY!! So far off! Sitting in the dark, no knowing what is wrong with my Mother who is supposed to be on her Oxygen! It is BEYOND ridiculous that @CityPowerJhb power cannot keep the lights on?!
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@consumerprotector retweeted
Let’s spread these messages and make them famous! Who ever the networks are ?? @TheCourierGuy_ how do we stop these!! 🙄
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Absolutely astonishing that @DStv FAILED to air The Golden Globes?! What’s next? The Oscars? The Emmys?? SHAME ON YOU @DStv subscribers pay allot and you’re not delivering! 🤬
Replying to @DStv
@DStv @MNet @DStvCare THANKS AGAIN! Only one of the biggest award shows in the world and YOU FAILED! What on earth are we paying a premium subscription for AND you’ve increased the monthly subscription?! SO ANGRY! SO WE CANNOT WATCH THE GOLDEN GLOBES BECAUSE??? #nogoldenglobes
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@consumerprotector retweeted
Plant poachers - paid by criminal syndicates - are wiping out our rare succulent species, creating huge demand for the plants in Europe, the US and especially East Asia, via social media. They take “this super strange looking thing that comes from Africa”, and name it Hot Lips or Fire Dragon..” This snippet of a BBC doccie is alarming and infuriating.
South Africa has become a hub for the illegal trade in protected plant species. During the COVID lockdown, foreign collectors turned to locals, leading crime syndicates to exploit the situation, organizing large-scale plant poaching.
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And still no power!!
#CityPowerUpdates #CityPowerOutages #AlexandraSDC Please kindly find the latest update below 👇. Follow us on our channel to stay informed and updated. whatsapp.com/channel/0029VaQ… ^ZD
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@consumerprotector retweeted
Replying to @CityofJoburgZA
@CityofJoburgZA so NOT a world class African city! No power since 9 am, inverters run out and now my Mother is struggling to breath! Why? Because @CityPowerJhb have not restored power when they were supposed to! ETR was 16.00 then 16.30… it’s now 17.35 and STILL NO POWER! 🤬
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@consumerprotector retweeted
So my delivery arrived today. Took 8 days @wendyknowler @Makro_SA have no explanation for the delay? The app said order would be delivered on the 2 August. In the interim I had to buy from other retailers while waiting for my order! I think I am done with @Makro_SA @MassmartSA
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Replying to @Discovery_SA
@Discovery_SA this is absolutely ridiculous! We requested PMB for an 85 year old lady to manage her pain with a registered physiotherapist on your network (said physio did all YOUR tests etc to be ON YOUR LIST) we have been denied any assistance for my 85 year old mom! This 👇🏾
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When I suggested that @Discovery_SA “grow” with their clients that they maybe add benefits for aging clients! Like pain management etc because NO 85 year old needs maternity benefits! EVERYONE GETS OLD! But not EVERY WOMAN GETS PREGNANT!! @wendyknowler @Radio702 @Health24com
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