K 🪐 (@ecomkevivan) header
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E-commerce Founder

Dubai, United Arab Emirates
Joined February 2018
Photo by K 🪐 (@ecomkevivan)Photo by K 🪐 (@ecomkevivan)Photo by K 🪐 (@ecomkevivan)Photo by K 🪐 (@ecomkevivan)
🚨 @Shopify just shut down my entire business overnight. 4 stores disabled. Funds frozen. Reason? “Elevated chargeback risk.” Reality: 0.1% chargeback rate, well below the 1% limit. Even stores with NO active sales were shut down. No warning. No real explanation. Just livelihoods put on pause by an algorithm. If you run a Shopify store, understand this: You don’t own your business if a platform can erase it overnight without due process. Shopify, merchants deserve transparency and fairness. This needs attention. 🔁 @ShopifySupport @harleyf
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Shopify Support at it’s finest. How they treat +7 fig brands…
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If you're using @mercury as your bank... get your money out of there ASAP... Imagine running an 8-figure brand, then out of the blue, your bank emails you, "Your account is closed." That's what Mercury did to us. We are a real, established e-commerce brand, processing close to $10M in the last 12 months. Using Mercury for the last year. Fully compliant. Fully operational. Never had an issue. Now we get an email saying our account is closed. No real explanation. No answers from support. Nothing... Do you understand what that means? We now have to rebuild EVERYTHING overnight — payroll, vendors, incoming payments — right before Q4, the single most important quarter of the year. (And most importantly, hoping incoming payments are able to be rescheduled & don't get stuck with a closed bank that can't even respond to you.) They’re rug-pulling us. Employees who depend on paychecks to be able to live & feed themselves and their families. Customers who count on us to deliver. All thrown into chaos because Mercury decided to flip a switch. And it’s not just us. At least 10 other close Founders I know got hit the exact same way — overnight shutdowns, zero transparency, zero accountability. A bank this size should PROTECT legitimate businesses, not destroy them. This isn’t compliance. This is negligence. Maybe worse. If this can happen to us, it can happen to ANY founder, ANY startup, ANY business. So ask yourself: Are you next? Will your money be frozen out of the blue? Will you EVEN be able to get them back? @mercury @immad — Are you going to fix this? Or should every Founder out there be pulling their money out before it’s too late?
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Replying to @mercury
@mercury @immad Mercury just pulled the rug on our business overnight… and it should TERRIFY every founder banking with them. We are a real, established e-commerce brand. $10M+ in processed revenue. With Mercury for 4 YEARS. Fully compliant. Fully operational. And then out of nowhere we get an email saying our account will be CLOSED in 2 weeks. No real explanation. No answers from support. Nothing. Do you understand what that means?? We now have to scramble to move EVERYTHING - payroll, vendors, incoming payments - RIGHT before Q4, the single most important quarter of the year. This is a NIGHTMARE scenario. And it’s not just us. At least 5 other founders we know got hit at the exact same time. A platform this size should PROTECT real businesses, not leave them stranded with a vague “compliance” excuse. Cutting off trusted brands while offering ZERO transparency is negligence at best, complicity at worst. What are we supposed to do now??? Mercury won’t tell us WHY. They won’t explain ANYTHING. We’re employing people who rely on paychecks to feed their families. We’re serving customers who expect us to operate smoothly. Instead we’re forced into chaos, stress, and potentially MASSIVE losses because Mercury decided to rug pull us. Think about it for a second… If this can happen to a $10M+ brand with 4 years of history, it can happen to ANY founder, ANY startup, ANY business. @mercury @immad - are you going to fix this??? Or should every founder out there start questioning if they’re next?
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K 🪐 retweeted
Have people stopped running new stores this Q4? Why is nobody complaining about the 7-10 day payouts on all stores created after August 2025? It's impossible to run a new store with paid ads at the moment. Shopify has killed dropshipping and ecom in general unless you have hundreds of thousands beforehand. Contacting Shopify Support everyday and they do absolutely nothing as always.
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What’s the difference between a $10m, $100m, and $1b lifestyle? Asked this question in Hampton's Slack community since we have people worth $10m - $2b. A few takeaways from the 50+ replies: $50k – $100k liquid • The first “I feel rich” for many in 20s. • Bills stop hurting. You breathe. • $1M net worth rarely changes anything. In high-cost cities, it’s just “comfortable professional.” Still very income-dependent. $10M liquid - This is the first real unlock. • Safety net feels permanent • You stop looking at the right side of the menu • Business-class by default, 5 hotels when you want • You can cover friends’ flights to make trips happen • Life doesn’t run you anymore. $20M–$25M liquid: • “I can spend $50k/mo forever and still compound.” • Nicer primary home (or rent ultra-nice; fewer ownership headaches) • Staff for convenience (nanny, cleaners) • Family support start to be normal, not “splurge” $50M liquid • Cash flow is thick and hard to fully redeploy. • 2nd homes, extended travel • Serious privacy planning begins • You’re learning trusts, tax vehicles, and who to not trust $100M: • Life becomes frictionless. • Fly private often (some buy; many rent because ownership is work) • Full household team + exec assistants + specialists • Family office(s), capital allocation becomes a job • You choose projects; problems get solved without you Past $100M • personal lifestyle doesn’t change much—scale and privacy do. • Land for privacy buffers • Private gyms/courts/spas at home • You’ll never fly commercial unless you want to $1 billion • Money becomes institutional. • You never see a bill • Global properties, fully private travel • Governments, universities, and CEOs court you • It’s legacy season: foundations, endowments, monuments A few real anecdotes from the thread: • A billionaire bought a pro sports team mid-flight on his jet. His right-hand guy became COO. • A friend group dropped $200k–$300k on a yacht week just to get everyone together. • Multiple members set up dual family offices (JPM + independent) to manage life + investments. The biggest trap everyone warned about: • “Coming into money without accomplishing anything is a curse.” • Lottery-winner energy breaks people. Purpose > purchases. Cash flow > net worth (psychologically). • Even people with $50M–$100M feel “poor” during low-cashflow years. Meaning, even if you have a high net worth -- if your business income goes away even if you don't need it, it feels horrible. Mentally brutal. What actually brings joy at scale: • Buying back time (coaches, chefs, pilots, concierge) • Funding memories (fly the whole crew, pick up every tab) • Being present (one member took a year as a stay-at-home dad - “wouldn’t trade it for anything”) What gets old fast: • More “stuff” to manage • Identity tied to net worth • Chasing bigger dopamine (toys) instead of deeper meaning (health, family, service, community) -- Ok, that's it - that's my ChatGPT summary of all the replies!
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Replying to @harleyf
@harleyf @shopify @tobi @shopifysupport Shopify just killed our business overnight and it’s killing other brands too… What just happened to us should terrify every real Shopify brand. We are an established brand in the space, fully protected and generating almost $1M every month. Yet ALL our products just got suspended because of a DMCA filed by a fake account created YESTERDAY, not many days ago, YESTERDAY, using OUR images with OUR logo still on them. A platform of this scale should protect real merchants, not enable this kind of fraud to happen so easily. Suspending an established brand while protecting scammers is negligence at best, complicity at worst. What are you going to do for that now??? We already provided counter notice immediately and now you’re going to let us wait 10-15 business days to receive an answer?? This is going to cost us HUNDREDS of thousands... On top of all that, we've employed over 10 people, who rely on their paychecks to feed their kids. And Shopify pulled the plug overnight… over a DMCA filed by a 1-day-old obviously fake store. Think about it for a second… We’re living proof Shopify protects scammers more than real merchants. @harleyf @tobi @ShopifySupport @Shopify @ShopifyPartners @ShopifyDevs
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K 🪐 retweeted
Replying to @PhantomStays
plot twist, it ended up happening
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