@helloDCWP

Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers. Account is not monitored 24/7.

 New York, NY
nyc.gov/dcwp
Joined February 2010
  • Tweets19.7K
  • Following1.3K
  • Followers18.2K
6.4KMedia
NYC Consumer and Worker Protection retweeted
NYC Mayor’s Office of Immigrant Affairs
@NYCImmigrantsOct 23
🧵1. ⚠️ Know Your Rights when ICE is at your home.    For more resources with detailed information available in multiple languages, visit: nyc.gov/KnowYourRights.
A graphic with text, MOIA's logo, and MOIA's Statue of Liberty logo mark, It also includes a ICE agent knocking on a door. A hand in the corner is making a gesture to swipe right.

ALT A graphic with text, MOIA's logo, and MOIA's Statue of Liberty logo mark, It also includes a ICE agent knocking on a door. A hand in the corner is making a gesture to swipe right.

A graphic with text, MOIA's logo, and MOIA's Statue of Liberty logo mark. It also includes a picture of an open door and symbol of a circle with a line crossing diagonally to indicate no. A hand in the corner is making a gesture to go right.

ALT A graphic with text, MOIA's logo, and MOIA's Statue of Liberty logo mark. It also includes a picture of an open door and symbol of a circle with a line crossing diagonally to indicate no. A hand in the corner is making a gesture to go right.

A graphic with text, MOIA's logo, and MOIA's Statue of Liberty logo mark. It also includes a picture of an ICE agent standing on one side of a door and a person on the inside standing on the other side of the door. A hand in the corner is making a gesture to swipe right.

ALT A graphic with text, MOIA's logo, and MOIA's Statue of Liberty logo mark. It also includes a picture of an ICE agent standing on one side of a door and a person on the inside standing on the other side of the door. A hand in the corner is making a gesture to swipe right.

A graphic with text, and MOIA's Statue of Liberty logo mark. It also includes a picture of an ICE agent standing on one side of a door with question marks above their head, looking confused, and a person on the inside standing on the other side of the door. A hand in the corner is making a gesture to swipe right.

ALT A graphic with text, and MOIA's Statue of Liberty logo mark. It also includes a picture of an ICE agent standing on one side of a door with question marks above their head, looking confused, and a person on the inside standing on the other side of the door. A hand in the corner is making a gesture to swipe right.

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NYC Consumer and Worker Protection retweeted
Los Deliveristas Unidos@LosDeliveristasOct 21
HAPPENING NOW: @helloDCWP’s Commissioner @saalevine joins Deliveristas at our hub to celebrate a new report showing $2 BILLION+ in additional earnings since we won NYC’s first minimum pay standard in Dec. 2023! ✊🏽Thank you, @helloDCWP, for your leadership and partnership.
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NYC Consumer and Worker Protection retweeted
NYC Office of Technology and Innovation
@NYCOfficeofTechOct 19
The new Click to Cancel complaint portal OTI launched with @helloDCWP helps New Yorkers get closer to relief from subscription traps. Since going live this month, the website built by our PIT Crew has received 42,000+ views and more than 1,500 complaints submitted!👏 Learn more: nyc.gov/clicktocancel
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NYC Consumer and Worker Protection retweeted
NYC Office of Technology and Innovation
@NYCOfficeofTechOct 19
Thanks to our new complaint portal at nyc.gov/clicktocancel, we’re making it EASIER for @NYCMayor and ALL New Yorkers to report businesses that make you jump through hoops to cancel a subscription. Learn more about this new option brought to you by our PIT Crew and @helloDCWP: youtube.com/shorts/6k8T9mmS_…
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NYC Consumer and Worker Protection retweeted
32BJ SEIU /// #BuildingJustice 🧹✊🏽
@32BJSEIUOct 16
✊✊Union power for the POWER Act!
NYC Consumer and Worker Protection
@helloDCWPOct 13
✊ We’re fighting to put the POWER back into New Yorkers hands! The POWER Act would allow consumers, workers, non-profits and small businesses to directly sue companies for unfair practices, rather than rely on City enforcement alone.
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NYC Consumer and Worker Protection retweeted
Freelancers Union
@freelancersuOct 16
Last week, Freelancers Union joined our allies in the labor movement to rally for the POWER Act and a simple principle: no worker should have to accept unfair treatment simply because the company on the other side is bigger and more powerful. For freelancers, this imbalance is all too familiar. Independent workers often face powerful corporations alone, with little bargaining power or recourse when things go wrong. And as AI transforms the creative economy, artists and other creative workers face new threats to their work, livelihoods, and rights. The POWER Act would help shift that balance by giving New Yorkers more tools to challenge unfair and abusive business practices. We're proud to stand with our labor allies in this fight. Every worker deserves the power to stand up to corporate abuse, whether they're employed full-time or working independently.
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NYC Consumer and Worker Protection retweeted
NYC Emergency Management
@nycemergencymgtOct 16
⛈️ NYC WEATHER ALERT: THUNDERSTORMS & GUSTY WINDS Strong winds and thunderstorms are expected in NYC Friday evening. Wind gusts of 40–60 mph could bring down tree branches. ⚠️ Stay safe: • Be indoors when storms move through between 6–9 p.m. • Secure loose outdoor items. • Allow extra time if traveling and never drive through standing water. • Stay away from downed power lines. 🌧️ Leaves can clog catch basins and cause street flooding. Watch for puddles on your way home! 📲 Sign up for free emergency alerts at on.nyc.gov/3ftEMLo or text NOTIFYNYC to 692-692. Learn more: on.nyc.gov/4kTzCG8
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NYC Consumer and Worker Protection retweeted
Mayor Zohran Kwame Mamdani
@NYCMayorOct 16
More than 100 elected officials have joined me in calling on parking lot and garage owners across New York City: Don’t give ICE a place to operate. Don’t rent to them. Tell them they’re not welcome. Last week, ICE agents shot Oscar Belgal in the neck in Marble Hill while his 5-year-old son sat in the car. They had been staging nearby in a private parking lot. Our city laws keep ICE off public property. Now, we’re calling on private property owners to do the same. One garage on Morton Street already removed ICE vehicles after neighbors spoke out. Every owner has that power.
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NYC Consumer and Worker Protection retweeted
NYC Office of Technology and Innovation
@NYCOfficeofTechOct 15
On a summer day at Coney Island with @NYCMayor, our PIT Crew set out to prove to New Yorkers that we could deliver FAST, in-house solutions to everyday issues. Our complaint portal for @helloDCWP’s Click to Cancel rule went live in just 10 weeks, and now our team is focused on their next big projects.
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NYC Consumer and Worker Protection retweeted
Mayor Zohran Kwame Mamdani
@NYCMayorOct 14
New York City! You have 10 days left to register to vote! Go to vote.nyc to register, find your polling site or see a sample ballot.  And don’t forget: turn your ballot over to vote on faster government!
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NYC Consumer and Worker Protection retweeted
NYC Office of Technology and Innovation
@NYCOfficeofTechOct 13
Tech should work for New Yorkers, not against them. The complaint portal we rolled out alongside @helloDCWP for NYC's NEW Click-to-Cancel rule represents a prime example of this belief put into action. If you have a stubborn subscription, your first stop is nyc.gov/clicktocancel. We'll help guide you through the rest.
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NYC Consumer and Worker Protection retweeted
NYC Office of Technology and Innovation
@NYCOfficeofTechOct 13
Read more about the Click-to-Cancel rule and our new complaint portal built in partnership between our PIT Crew and @hellodcwp: gizmodo.com/mamdanis-new-web…

Mamdani's New Website Lets You Report Businesses That Violate Click-to-Cancel Rule

Fines start at $525.

gizmodo.com
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NYC Consumer and Worker Protection retweeted
Council Member Chi Ossé@CMChiOsseOct 13
Bureaucracy cannot be the enemy of getting shit done. In that spirit, we’re introducing legislation, in partnership with @NYCMayor and @HelloDCWP, to cut red tape and empower the city to act faster against unconscionable business practices.
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NYC Consumer and Worker Protection retweeted
Mayor Zohran Kwame Mamdani
@NYCMayorOct 12
Kuwiinguneewul! Happy Indigenous Peoples’ Day to the Indigenous New Yorkers who continue to shape our city, sustain ancestral traditions, and carry forward generations of resilience.
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NYC Consumer and Worker Protection retweeted
NYC Mayor’s Office of Immigrant Affairs
@NYCImmigrantsOct 9
🧵1. New Yorkers: know your rights if you encounter ICE at home, in public or at your workplace. Access MOIA's full list of multilingual resources by visiting nyc.gov/knowyourrights. For New Yorkers who are detained or at imminent risk of detention and deportation, our Rapid Response Legal Collaborative (RRLC) can connect you with legal assistance. For more information, visit nyc.gov/RRLC.
A graphic containing several flyers with lots of text and symbols. MOIA's logo and MOIA's Statue of Liberty logo mark is at the top of this graphic. In the middle there is an overlapping of information flyers. The flyers include the following symbols an illustration of people around a legal balance scale, a shopping storefront, city skyscrapers, an exclamation point inside a warning sign, an info icon, a camera, a raised fist holding scales of justice, a smartphone scanning a QR code, and three figures under a protective shield icon.

ALT A graphic containing several flyers with lots of text and symbols. MOIA's logo and MOIA's Statue of Liberty logo mark is at the top of this graphic. In the middle there is an overlapping of information flyers. The flyers include the following symbols an illustration of people around a legal balance scale, a shopping storefront, city skyscrapers, an exclamation point inside a warning sign, an info icon, a camera, a raised fist holding scales of justice, a smartphone scanning a QR code, and three figures under a protective shield icon.

A graphic containing MOIA's logo and MOIA's Statue of Liberty logo mark. This graphic also contains text and other symbols such as three people outlined beneath a protective shield with a checkmark.

ALT A graphic containing MOIA's logo and MOIA's Statue of Liberty logo mark. This graphic also contains text and other symbols such as three people outlined beneath a protective shield with a checkmark.

A graphic containing MOIA's logo and MOIA's Statue of Liberty logo mark. This graphic also contains text.

ALT A graphic containing MOIA's logo and MOIA's Statue of Liberty logo mark. This graphic also contains text.

A graphic containing MOIA's logo and MOIA's Statue of Liberty logo mark. This graphic also contains text and other symbols such as a retail shop with a shopping cart, office buildings, a clothing boutique, a restaurant with a fork and spoon awning sign, and an 'i' information icon inside a red circle.

ALT A graphic containing MOIA's logo and MOIA's Statue of Liberty logo mark. This graphic also contains text and other symbols such as a retail shop with a shopping cart, office buildings, a clothing boutique, a restaurant with a fork and spoon awning sign, and an 'i' information icon inside a red circle.

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NYC Consumer and Worker Protection retweeted
Mayor Zohran Kwame Mamdani
@NYCMayorOct 8
When New Yorkers get ripped off, they should have the power to fight back. We’re introducing the POWER Act to give workers, tenants, consumers, small businesses and nonprofits a legal pathway to take on unfair and deceptive business practices. A tenant shouldn’t have to watch a landlord wrongfully withhold their security deposit. A consumer shouldn’t have to accept predatory loan terms. And New Yorkers shouldn’t have to rely on government alone to hold powerful corporations accountable. We’re putting power back where it belongs: in the hands of New Yorkers. nytimes.com/2026/10/06/nyreg…

Mamdani Backs Bill to Let Consumers Sue Over Unfair Business Practices

The proposed New York City legislation would also allow nonprofits, including tenants’ unions, to sue companies directly rather than relying on agency enforcement.

nytimes.com
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NYC Consumer and Worker Protection retweeted
Mayor Zohran Kwame Mamdani
@NYCMayorOct 7
This day is profoundly painful for so many New Yorkers. It marks three years since the horrific war crimes of October 7. On that day, Hamas killed more than 1,100 Israelis and abducted 251 others. We grieve alongside our many friends and neighbors who still carry that unthinkable loss. The suffering did not begin nor end that day. It instead continued through the Israeli government’s devastating, ongoing genocide in Gaza, in which it has killed more than 74,000 Palestinians—including more than 21,000 children. Even since the so-called ceasefire, more than 1,400 Palestinians have been killed. That suffering has intensified with every Israeli bomb dropped on ambulances waiting outside hospitals, every drone strike targeting a residential building or journalist, and every shipment of food aid turned away at a border crossing. Many New Yorkers are reckoning with this unbearable grief, and we mourn alongside them – all while knowing that our tax dollars fund these war crimes. Three years later, we must refuse to accept a world in which occupation and apartheid continue, where war crimes are met with impunity, and our federal government continues its complicity with every arms shipment. To honor the dead, we must fight for a world in which every person can live with freedom, safety, and dignity.
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NYC Consumer and Worker Protection retweeted
Roosevelt Institute
@rooseveltinstOct 2
Important read from @helloDCWP Commissioner @saalevine on how New York City is reclaiming worker power in the age of AI ⬇️
Samuel Levine@saalevineOct 2
In 1902, women on the Lower East Side organized a boycott when the price of kosher meat jumped 50%. How do we build collective power when every consumer sees a different price—and every worker a different wage? My thoughts, now in @thenation.
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NYC Consumer and Worker Protection retweeted
NYC Office of Technology and Innovation
@NYCOfficeofTechOct 2
Signed up online, but have to CALL to cancel? New Yorkers deserve better. Our PIT Crew partnered with @helloDCWP and @NYCMayor to build NYC’s new nyc.gov/click-to-cancel complaint portal in just 10 weeks! Making it easier AND faster to report businesses that give you the subscription runaround. @verge took a closer look at how we’re using tech to help New Yorkers put those hard-to-reverse subscriptions behind them. xitter.cf/verge/status/210567336…
The Verge
@vergeOct 1
A new consumer portal promises not to send complaints into a “chatbot doom loop.” theverge.com/policy/1003426/…

NYC is now the first city in America that bans sketchy subscriptions

A federal version was halted by an appeals court.

theverge.com
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NYC Consumer and Worker Protection retweeted
Mayor Zohran Kwame Mamdani
@NYCMayorOct 2
It shouldn't be difficult to get the money you're owed. On day 34 of our administration, we launched NYC Free Tax Prep for the 2026 filing season. So far, it’s saved New Yorkers $226.6 million. Visit nyc.gov/TaxPrep to find a Free Tax Prep site near you, become a volunteer, or learn more about how NYC can save you time and money next tax season.
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