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The Institute for Continuous Improvement in Public Services works to embed #continuousimprovement in #publicservice delivery, offering support and resources.

UK
Joined October 2012
Photo by ICIPS (@icips)Photo by ICIPS (@icips)Photo by ICIPS (@icips)Photo by ICIPS (@icips)Photo by ICIPS (@icips)Photo by ICIPS (@icips)Photo by ICIPS (@icips)Photo by ICIPS (@icips)Photo by ICIPS (@icips)Photo by ICIPS (@icips)
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ICiPS Safe Space smartsurvey.co.uk/s/PQ7VSM/ ICIPS Safe Place is a trusted escalation mechanism for systemic public-interest risk when normal channels fail; a safe place to be heard where ICIPS will act as listener, sense-makerand risk escalator.In this Safe Place
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#ICIPSConference2026 Schedule: 1530 | Close From improving what we have to imagining what is possible. A final reflection on the day's central question and the actions delegates can take forward.
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#ICIPSConference2026 Schedule: 1510 – 1530 | Celebrating Transformation — ICIPS Awards The awards provide an opportunity to move from talking about transformation to celebrating examples of people already making it happen.
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#ICIPSConference2026 Schedule: 1450–1510 | Making Transformation Happen Catalyst Consulting Bringing the day back to implementation. How do we turn good ideas, conversations and ambitions into sustained organisational change?
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#ICIPSConference2026 PART FIVE — FROM IDEAS TO ACTION 1410–1445 | Breakout Sessions Session 1 – Catalyst Consulting - Deploying CI successfully Session 2 - BCN Group - From RAG to Real-Time Insight How EasySPC enables proactive performance monitoring at scale.
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#ICIPSConference2026 Schedule: 1350–1410 | Research, Knowledge & Leadership for Change Lorraine Johnston, Associate Professor, Northumbria University Rethinking public services through collaboration and place.
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#ICIPSConference2026 Schedule: PART FOUR — REIMAGINING PUBLIC SERVICES 1330–1350 | Designing Services Around Citizens Julia Cushion, Policy & Advocacy Manager, mySociety Exploring the relationship between digital services, citizens and government.
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#ICIPSConference2026 Pt3 — THE BIG QUESTION 1300 | Panel Discussion “Are we spending too much time making broken systems work better instead of asking whether we should do things completely differently?”
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#ICIPSConference2026 Pt 2 — FROM IMPROVEMENT TO TRANSFORMATION 11.00 | Turning Knowledge into Action Andrew Hatcher, MD, Applied Knowledge Network Ltd Extended session exploring how orgs can capture, share and apply knowledge to improve decision-making, innovation & performance.
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#ICIPSConference2026 Schedule: Time for Tea 10.40 - 11.00
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#ICIPSConference2026 1015 | Sharing Knowledge Across Organisational Boundaries Colin Billingsley MBE, DWP Secondee to Enterprise Cheshire & Warrington Exploring how secondments and collaboration between orgs can transfer knowledge, build capability and create new ways of working
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#ICIPSConference2026 Schedule: 0955–1015| Leading Public Service Transformation. Dr Sanjay Bhasin Exploring the leadership capabilities needed to improve performance while creating the conditions for genuine transformation.
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#ICIPSConference2026 PART 1 — UNDERSTANDING THE CHALLENGE 0930 | Public Service Reform: Where Are We Heading? Stuart Hoddinott, Associate Director, Public Services Team, Institute for Government How is the Government approaching public service reform — where are we heading next?
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#ICIPSConference2026 Schedule: 0850 - 0920 | ARRIVAL, REFRESHMENTS & NETWORKING An opportunity for delegates to meet, connect and reflect on the challenges facing public services today. 0920–0930 | Welcome Debbie Simpson, CEO, ICIPS
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Welcome to our new follower @LianneMcInally1 - good to have you with us for all things #CI :)
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Final preparations are in place for our 2026 Conference & Awards Event. 29th October. 'Beyond Quick Wins: From Improving Systems to Rethinking Services'. It promises to be a good one!! We can't wait to welcome you. #ICIPSConference2026
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Had to share - this made me smile so much. Hope it does the same for you :)
In six words or fewer, write a story about this photo. #sixwordstory #WritingCommunity #Halloween #cats
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Final preparations are being made and we are all set for our #ICIPS Conference and Awards Ceremony on 29th October. We are so looking forward to welcoming you! Our theme is 'Beyond Quick Wins: From Improving Systems to Rethinking Services'.
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Conference details link is here: icips.org/collaboration/conf… Don't miss it!
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The countdown is on for our Annual Conference on 29th October in York. Are you coming?
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