
The Institute for Continuous Improvement in Public Services works to embed #continuousimprovement in #publicservice delivery, offering support and resources.
UK
Joined October 2012
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ICiPS Safe Space
smartsurvey.co.uk/s/PQ7VSM/
ICIPS Safe Place is a trusted escalation mechanism for systemic public-interest risk when normal channels fail; a safe place to be heard where ICIPS will act as listener, sense-makerand risk escalator.In this Safe Place
#ICIPSConference2026
Schedule:
1530 | Close
From improving what we have to imagining what is possible.
A final reflection on the day's central question and the actions delegates can take forward.
#ICIPSConference2026
Schedule:
1510 – 1530 | Celebrating Transformation — ICIPS Awards
The awards provide an opportunity to move from talking about transformation to celebrating examples of people already making it happen.
#ICIPSConference2026
Schedule:
1450–1510 | Making Transformation Happen
Catalyst Consulting
Bringing the day back to implementation.
How do we turn good ideas, conversations and ambitions into sustained organisational change?
#ICIPSConference2026
PART FIVE — FROM IDEAS TO ACTION
1410–1445 | Breakout Sessions
Session 1 – Catalyst Consulting - Deploying CI successfully
Session 2 - BCN Group - From RAG to Real-Time Insight How EasySPC enables proactive performance monitoring at scale.
#ICIPSConference2026
Schedule:
1350–1410 | Research, Knowledge & Leadership for Change
Lorraine Johnston, Associate Professor, Northumbria University
Rethinking public services through collaboration and place.
#ICIPSConference2026
Schedule:
PART FOUR — REIMAGINING PUBLIC SERVICES
1330–1350 | Designing Services Around Citizens
Julia Cushion, Policy & Advocacy Manager, mySociety
Exploring the relationship between digital services, citizens and government.
#ICIPSConference2026
Pt3 — THE BIG QUESTION
1300 | Panel Discussion
“Are we spending too much time making broken systems work better instead of asking whether we should do things completely differently?”
#ICIPSConference2026
Pt 2 — FROM IMPROVEMENT TO TRANSFORMATION
11.00 | Turning Knowledge into Action
Andrew Hatcher, MD, Applied Knowledge Network Ltd
Extended session exploring how orgs can capture, share and apply knowledge to improve decision-making, innovation & performance.
#ICIPSConference2026
1015 | Sharing Knowledge Across Organisational Boundaries
Colin Billingsley MBE, DWP Secondee to Enterprise Cheshire & Warrington
Exploring how secondments and collaboration between orgs can transfer knowledge, build capability and create new ways of working
#ICIPSConference2026
Schedule:
0955–1015| Leading Public Service Transformation. Dr Sanjay Bhasin
Exploring the leadership capabilities needed to improve performance while creating the conditions for genuine transformation.
#ICIPSConference2026
PART 1 — UNDERSTANDING THE CHALLENGE
0930 | Public Service Reform: Where Are We Heading?
Stuart Hoddinott, Associate Director, Public Services Team, Institute for Government
How is the Government approaching public service reform — where are we heading next?
#ICIPSConference2026
Schedule:
0850 - 0920 | ARRIVAL, REFRESHMENTS & NETWORKING
An opportunity for delegates to meet, connect and reflect on the challenges facing public services today.
0920–0930 | Welcome Debbie Simpson, CEO, ICIPS
Welcome to our new follower @LianneMcInally1 - good to have you with us for all things #CI :)
Final preparations are in place for our 2026 Conference & Awards Event. 29th October.
'Beyond Quick Wins: From Improving Systems to Rethinking Services'.
It promises to be a good one!! We can't wait to welcome you.
#ICIPSConference2026
Had to share - this made me smile so much. Hope it does the same for you :)
In six words or fewer, write a story about this photo.
#sixwordstory #WritingCommunity #Halloween #cats

