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The Institute for Continuous Improvement in Public Services works to embed #continuousimprovement in #publicservice delivery, offering support and resources.

UK
Joined October 2012
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What if your personality type is far rarer than you think?

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Tips for leaders
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Kaizen - A Japanese concept of continuous improvement.
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ICIPS retweeted
this!
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Magic phrase #11. This helps you to persuade people.
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Kaizen sounds fancy, but it's not. Kaizen just means continuous improvement. And it's hyper effective because small changes stack fast. Here are 10 ways to use Kaizen this week:
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Magic Phrase #4. To help you persuade.
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Good morning!
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Otrovert
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Challenge Assumptions with this powerful question, 'What if the Opposite were True?' 2 min video bit.ly/3PRvQxc …
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Just be consistent for 6 months.
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Focus on making progress, not perfection.
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How to solve any problem in 60 minutes
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Message for thinkers and innovators.
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Most organizations manage at one speed. Toyota manages at four. Each level has its own cadence. Each cadence has its own mechanism. Each mechanism is designed for a specific type of problem. Read the full article at hubs.li/Q0484FXf0
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Start with WHY - Simon Sinek's guide
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Cleveland Clinic's Continuous Improvement team will share these practices at the 2026 Lean Summit. Not theory—the actual methods they used when every decision mattered. Learn more: hubs.li/Q03_MGTN0 #LeanSummit2026 #ClevelandClinic #Healthcare #ProblemSolving
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Kaizen principles for continuous improvement
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People are reluctant to try the unknown. How can leaders fight the fear of change? dld.bz/fqgT7
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Why do people give up
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