Official customer support account for @Intercom. DMs not monitored. https://teapawt.net/t.co/3gz3alQTjT
Joined February 2015
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Fin (formerly Intercom) Support retweeted
Great overview of how @intercom's Answer Bot can dramatically improve your support by @kpetterman: intercom.com/blog/customer-s… This is such a high impact high potential product area.
Fin (formerly Intercom) Support retweeted
How do you train a chatbot? Our Customer Support team found out when they created 100 answers to help develop Answer Bot, our chatbot that automatically resolves 29% of your frequently asked questions. inter.com/2GZPasH
Fin (formerly Intercom) Support retweeted
Last day to fill out our annual content reader survey! Your feedback is so important to us and informs our priorities for the year. Plus, one lucky winner will receive a batch of our favorite books on entrepreneurship! inter.com/2RtFlXP
Fin (formerly Intercom) Support retweeted
🎁 'Tis the season for an increase in support queries! Join our customer support team on Wednesday, December 5 at 8:00 am PT for a #FacebookLive discussion on leveraging automation to provide an exceptional customer experience during the holidays. inter.com/2AqxtMh
