Jack Springman (@jackspringman) header
Jack Springman (@jackspringman) profile picture

I work tweet about CX, marketing and data; I home tweet about Chelsea FC, golf and other sports. Used to tweet about politics, but why bother?

London
Joined January 2010
Photo by Jack Springman (@jackspringman)Photo by Jack Springman (@jackspringman)Photo by Jack Springman (@jackspringman)Photo by Jack Springman (@jackspringman)Photo by Jack Springman (@jackspringman)
Hello all, this is Jack’s son Oliver from his account. It is with regret that I must share that my Dad Jack passed away last night after a year long struggle with cancer. We will all miss him deeply and the impact he had on all our lives is immeasurable.
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Jack Springman retweeted
The decline of marketing should increase CX's c-suite focus - so why isn't it? Find out in this extract from @jackspringman's new book. ow.ly/ENca50KA2cI #cxmanagement #customerexperience #custexp #CX
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Very damning comments by Halsey.
Lost for words, Anthony Taylor is a fraud sent to officiate against Chelsea in big games. Romero pulled Cucurella hair in front of him and he said nothing?? Even the VAR saw nothing wrong?? Shameless and disgraceful officiating #AnthonyTaylorOut
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You might think I'm being salty, but Anthony Taylor has a horrendous anti-Chelsea bias. EVERY major game we play that he officiates, he actively works to stop Chelsea winning points and trophies. Don't believe me? THREAD.
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A bit late to this @BootstrapCook and sure many others have said it already but have no doubt that those who support and admire you massively outweigh your trolls. It’s just that haters shout louder.
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Never been more disappointed than I am with @NatWestGroup today. If you are ill, no dispensation or sympathy. Still have to go into a branch or send a fax. A fax FFS. You should be embarrassed.
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Question to #golf Twitter. Can the majors change the rules about exemptions? So if Cam Smith did go to LIV, could they (if they wanted) introduce a new rule that would override his exemption?
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While the rest of world is waking up to the dangers of privacy violations, UK govt is proposing a backward step. That the right don’t care about infringement of personal liberties is made clear here. Particularly damaging if it manages to implement anti-abortion legislation.
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Cam Smith saying his team will decide if he joins LIV or not shows faith that they have his best interests, not just his commercial ones, at heart. He can be a super-rich backwoods golfer or a very rich one who leaves a legacy. Advisers are rewarded for earnings, not glory.
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Why are Barcelona allowed to continue buying players? #UEFA and #LaLiga asleep at the wheel. Why likes of #lufc would trust them is also bizarre.
❗| No one in football, not even agents know how FC Barcelona will get the money to sign Raphinha. @FabrizioRomano [🎖️]
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Jack Springman retweeted
Today's Newsletter: "I HAVE NOTHING TO HIDE" bit.ly/3nTb2so
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Been about five years since I first read this, on the English language's *completely universal but totally invisible* adjective hierarchy, and I can honestly say I've thought about it most days since.
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I know that guy & I'm telling you -he doesn't think it's over, he's thinking 'there's a war, weird shit happens in a war, play for time play for time, I can still get out of this, I got a mandate, members love me, get to September...' If MPs leave him in situ there'll be CARNAGE
NEW: Boris Johnson is (believe it or not) planning to appoint new ministers to fill the gaps in his team.
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How long before PIF realises that Greg Norman he has bilked them out of $1bn to create a #golf tour that can never make money due to purses on offer and is increasing rather than decreasing focus on poor Saudi human rights record
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Jack Springman retweeted
David Sedaris
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Jack Springman retweeted
Wow. In 4 minutes, former U.S. Marine Marksmanship Instructor and Arizona Sec. of State candidate @Adrian_Fontes dismantles the right's Second Amendment lies. Watch this till the end.
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So @SkyKaveh how do you explain the mass of Liverpool supporters sitting on steps unless they had come with fake tickets and the forced their way in. Maybe fans didn’t complain to you about buying fake tickets because they knew they were fake?
Looks very much like there are people in here without tickets. Picture on the left clearly shows where the stairs are. Much less visible on the right.
Jack Springman retweeted
Looks very much like there are people in here without tickets. Picture on the left clearly shows where the stairs are. Much less visible on the right.
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Will Liverpool reference the anniversary of Heysel in their parade tomorrow? Probably not. Will @SkySportsNews or @btsport or @BBCSport bring it up? Doubt it.