Please email us at [email protected] or call 13 24 61, so our team can review the credit adjustment you've mentioned and look into this further for you. Thanks -Lana

Hi there, I can understand why this would be concerning, especially while your bill is still pending. It's possible the credit balance shown in My Account has changed while your bill is being processed, however we'd like to confirm exactly what's occurred on your account.

Hi, if you're referring to a My Account profile, bills can still be issued through your preferred billing method. If you'd like to confirm the setup on your account, please call us on 13 24 61 or email [email protected], our team will be happy to check this for you. Thanks-AR

Hi there, thanks for reaching out. We are working through notifying customers whose information has been accessed from Tuesday 28th of July. You can also follow updates here: spr.ly/6011B1qZLU

Hi CFN, we're sorry for the long wait and understand your frustration. We'll pass your feedback on to the relevant team so we can improve the experience. Thanks for taking the time to share your feedback ^DP

Hi, we'd like to look into your account and better understand your concerns. As we can't access account details via social media, please email [email protected] or call 13 24 61, and our team can investigate this further and discuss all available support options with you - AR

Hey There, the Standing Solar Sharer plan would have 3 free energy hours for up to 24kwh in the middle of the day. If you'd like to switch you can follow this link: spr.ly/6016B1MN30 😀Thanks - Lachy

Hi Kevin, we understand this has been a stressful experience, and we're here to support customers. If you have been impacted, you can call us on +61 8 9922 7000 or email us at [email protected]. We can discuss the cyber support services we've made available. Thanks ^LA

Hi James, we understand why you're frustrated. Rising energy costs and the recent data breach have left many customers feeling let down. If you need support, please call our dedicated team on +61 8 9922 7000 or email [email protected] and we'll do our best to help. Thanks ^LA

Hi, we understand this has been a stressful experience, and we're here to support customers through it. You can call our dedicated line on +61 8 9922 7000 for assistance or email us at [email protected]. Thanks - Lana

Thanks for reaching out. We have notified impacted customers from 28 July where our investigations confirmed their information had been accessed. If you're an impacted, details of the support available to you will be included in your customer correspondence sent. Thanks -Lana

Hi, we appreciate you taking the time to let us know. We've passed your feedback on to the team. In future, if you'd prefer, you can always email us via [email protected] Thanks ^KL

Hi Uday. For enquiries regarding your broadband/NBN service, please reach out to the team directly on 1300 980 711 or via email at [email protected]. Thanks ^LA

Hi Gaffa, thanks for reaching out. We are working through notifying customers whose information has been accessed from Tuesday 28th of July. You can also follow updates here: spr.ly/6016BE0JsI Origin retains customer records in line with applicable laws. Thanks ^LA

Hi there, we have now completed the initial phase of our review, and we are working through notifying approximately 900,000 current and former customers whose information has been accessed. You can also call on +61 8 9922 7000 or email [email protected]. Thanks ^LA.

Hi there! Please note, we're currently working through notifying customers whose information has been accessed from Tuesday 28th of July. You can also follow updates here: spr.ly/6015BE01sN. Thanks -Lana

Hi there, thanks for reaching out. We're sorry to hear your internet service isn't working following an outage. For updates on this ticket, please contact our Broadband team at [email protected] or 1300 980 711, as the best placed to investigate and assist. Thanks - AR

Thanks for reaching out, David. If you'd like to discuss your own records specifically, please call our dedicated line on +61 8 9922 7000 or email [email protected]. We'll continue to share updates here: spr.ly/6014BE06br Thanks - Sam.

Origin retains customer records in line with applicable laws, and we delete it in accordance with these applicable laws. We don't hold onto information longer than we're required or permitted to. Please contact us at +61899227000 or at [email protected] for more information.

Origin retains customer records in line with applicable laws, and we delete it in accordance with these applicable laws. We don't hold onto information longer than we're required or permitted to. Please contact us at +61899227000 or at [email protected] for more information.