CEO @ParkStash | Parking Management Software for Real Estate
San Jose, CA
Joined April 2017
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Flew from SF to Oahu on @HawaiianAir. @Starlink is crazy fast. Was able to do all my work as if working from my home office. Mind-blowing stuff.
Who made the decision in @Replit to get rid of voice mode for design projects? Really bad.
Does anyone know if any @twilio executives are on twitter? Or anyone who promotes this service?
I have never seen a more disgraceful customer support than @TwilioHelp. They claim they are available 24/7 but haven’t bothered to reply for 8 hours straight. What a joke!!
@twilio @TwilioHelp this issue has repeated where you have randomly started blocking the messages we send out without any notification. What kind of service is this?
Extremely disappointed with @twilio and @TwilioHelp.
Our production SMS traffic was suddenly blocked/filtered without warning, disrupting critical customer communications overnight.
We send ~60,000 transactional SMS/month including OTP verification and parking reservations.
This is a reminder for every SaaS company:
If your product depends on a single messaging provider, you need redundancy.
We’re now actively building multi-provider failover so one vendor cannot take down customer communications again.
Update - nothing yet from @twilio and @TwilioHelp these guys don’t care at all about companies. Do you guys remember your startup days? What if some company fucked you?
Update: this is not a minor issue.
Twilio’s sudden filtering/blocking of our transactional SMS traffic has impacted live customer operations across our platform.
This includes OTP verification, active parking reservations, permit confirmations, and critical time-sensitive alert
We need transparency, immediate escalation, and a clear explanation from @Twilio @TwilioHelp. Who’s your CEO?
Looking for immediate alternatives to @twilio.
Twilio abruptly blocked our messaging service and started filtering our traffic without prior notice, severely disrupting our business.
Would appreciate intros or recommendations from anyone running high-volume transactional SMS. Any Founders running high-volume SMS, SaaS operators or Anyone who has switched off Twilio.